Customer Service Food Safety
Resume:
Caroline Rivera
Worcester, MA *****
******************@*****.***
Passionate about making a positive impact in work area, rather working independently or with a crew. Attentive, with enthusiasm and respect.
Authorized to work in the US for any employer
Work Experience
Deli/Bakery Associate
Walmart - Leicester, MA
December 2023 to March 2024
Prepares food for customers, including frying food for hot holding, slicing deli meats and cheeses, making sandwiches, and pricing and packaging items for floor sales. Learned about new deli items and menu options quickly. Unloaded deliveries and made sure the deli display cases and floor are organized and fully stocked with fresh food. Strong customer service skills with knowledge of food safety regulations. Payed attention to details while being able to work in a fast pasted environment. Great communication skills.
Home Health Aide (HHA)
ADVANTAGE Home Care - Auburn, MA
May 2022 to December 2022
Assisted patients with daily activities by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands. Proficient cleaner, providing optimal support to clients through personalized assistance, caring and friendly. Ability to work well independently, while my strong communication and organizational skills have enabled me to develop strong relationships with clients. Driver
Instant Transportation LLC - Worcester, MA
August 2020 to April 2022
In charge of transporting patients from their homes into, around, and out of healthcare facilities, including errands like grocery shopping and pharmaceutical pick ups. Communicate effectively with dispatch office re: pickup/delivery, service and client issues. Accurately maintained trip records and logs. Assisted patients who are being discharged. Maintained high standards of hygiene by keeping transportation vehicle clean and sanitized.
Insider
Domino's - Worcester, MA
2019 to August 2020
Attentive to customer requests to take, and complete orders correctly. Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness. Kept customer and food preparation areas clean and well-organized. Receive payment by cash, credit cards and issued receipts or change due to customers.
Dunkin Donuts Crew Member
Dunkin' Donuts - Worcester, MA
August 2015 to 2019
Efficiently handled high-volume order taking and cash transactions, maintaining accuracy and speed. Consistently provided exceptional customer service, resulting in high levels of customer satisfaction. Prepared products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment.
Wheelchair Assistant
Rectrix Aviation - Worcester, MA
March 2017 to October 2017
Transporting passengers that need special assistance to and from the ticketing area through the terminal to a gate for flights or other airport location, assist with boarding by lifting and maneuvering individuals with disabilities to safely get to an aisle chair, inside the aircraft. Understanding and following oral and written directions in a friendly, courteous and timely manner. Organized, maintained and managed wheelchair cleanliness to insure passenger safety and easy access. Education
High school diploma
Doherty Memorial High School - Worcester, MA
2011 to 2015
Skills
• English
• Food Service
• Spanish
• Home Care
• Laundry
• Meal Preparation
• Kitchen Experience
• Cooking
• Food Safety
• Caregiving
• Retail Sales
• Cash Handling
• Food Production
• Cleaning Experience
• Creativity
• Adaptability
• Organizational skills
Languages
• Spanish - Fluent
• English - Fluent
Certifications and Licenses
Driver's License
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