Customer Service United States

KEVIN J. WHITE

COMMUNICATIONS AND SAFETY PROFESSIONAL

White Plains, MD

301-***-**** *******@***.***

~~. _ —a_.-

Highly skilled and dedicated army veteran and retired postal worker with a strong work ethic,

exceptional service, efficiency, advance skills in attention to detail. Currently seeking a new career

opportunity that leverage my substantial experience in providing customer service, communication,

and safety management within the community, and commitment to excellence.

in —

United States Army

Communication-

Oct. 1981 — Nov. 1985

Frostburg University —

Sept.1979- May 1980

Sutatisydle High School-

Diploma

Sept. 1975- May 1979

KEYES KI LES se

Correspondence Tracking,

Delivery

Crowd Management

Communication

Transportation

March 1986 — Present (Retirement pending: Dec. 2023)

Mail Carrier/Distributor + United States Postal Service

* Sort and organize incoming mail and packages based on

delivery routes, postal codes, and addresses.

* Plan and organize the most effective delivery routes to

optimize timeliness and efficiency.

* Safely handle and transport packages ensuring integrity and,

security during the delivery process.

* Provide exceptional customer service by addressing

community needs, inquiries, and complaints in

professional manner.

* Safely operate a postal vehicle, following all traffic laws and

regulations. Conduct routine vehicle inspections and

report any maintenance or safety issues promptly.

+ Follow safety protocols and guidelines to minimize risks

associated with the delivery process. Identify and report

any/all unsafe conditions and/or hazards.

January 1996 - May 2019

Security Detail « Capital One Arena

* Monitor and manage crowd behavior to maintain safe and

orderly environment.

* Conduct thorough security checks at entry points.

+ Respond swiftly and appropriately to emergencies, including

medical incidents, accidents, and disturbances.

* Maintain clear and effective communication with event staff,

attendees, and fellow security personnel.

* Prepare detailed incident reports, including descriptions of

incidents and actions taken.

Reacher at

upon request

Contact this candidate