Customer Service Experience

Sahil Kumar (work Permit)

+1-382-***-****

*********@*****.***

BIO

I am Sahil Kumar. I am on work permit. I have great experience working in warehouses and am looking forward to having better opportunities.

EDUCATION

12th arts from India completed 2018.

WORK EXPERIENCE

Work as a production associate oct2021 –Dec 2022

Customer dealing India

• Labelling on the products

• Barber Experience

• One year Jan 2023 to feb2024

Warehouse Worker Feb 2024 -May 24

Aphria (Leamington)

• Managed shipping and stocking.

• lamington, Canada grading and packing.

SOFT SKILLS

• Ability to perform under pressure, independently or teamwork.

• Pleasant mannerism, positive attitudes, adaptable and honest

• Punctual, reliable, good leadership skills and strong work ethic

• Written and spoken proficiency in English, Hindi, Punjabi Skills:

• Cash Handling: Experience handling cash transactions, processing payments accurately, and balancing cash registers at the end of shifts.

• Upselling and Cross-Selling: Skill in promoting additional menu items or upgrades to enhance the customer experience and increase sales.

• Conflict Resolution: Ability to resolve conflicts or disagreements professionally and diplomatically, whether with customers or colleagues. Work Experience: 1. Customer Experience Associate Jassi De Paratha (Punjabi Restaurant)- (2021-2023)

• Ensuring excellent customer service standards are always maintained.

• Monitoring the quality of food and beverages served to customers.

• Working with the restaurant's financial team to develop and manage budgets for various departments 2. Cashier Osia Hypermarket- (2021-22

) • Emphasize your ability to accurately handle cash transactions, including receiving payments, issuing change, and processing refunds.

• Highlight your proficiency in using electronic cash registers or POS systems to ring up purchases, scan items, and process payments efficiently.

• Showcase your strong customer service skills, including greeting customers, addressing inquiries, resolving complaints, and ensuring a positive shopping experience. Educational Qualification12th of art Availability: Full Time Any Day

AVAILABILITY

Full-time

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