Customer Service Taco Bell
Resume:
Zmeka Everett
Springfield, TN
*****************@***********.***
Customer service oriented professional, able to provide support and administrative services by greeting and registering patients, providing information, and ensuring completeness and accuracy of forms and records.
Able to work in a deadline-driven environment and meet company guidelines for productivity and quality.
Well-organized, manages time and priorities in multi-task environments.
Works as part of a team and maintain a professional and positive environment.
Greenway Prime Suite EHR and Microsoft Word and PowerPoint. CORE QUALIFICATIONS
Basic Coding Skills for ICD/CPT * Third Party * Medicare * Medicaid * HMO * PPO * HIPAA Compliance CMS1500 Claim Form * Billing Cycle * Claims Appeal Process Medical Administrative Assistant * Medical Terminology * Patient Processing * Patient Registration Medical Laws & Ethics * Medical Transcription * Office Accounting * Anatomy & Physiology * ICD-9 * ICD-10
Work Experience
Customer Care Advocate
Teleperformance - (Remote)
October 2020 to Present
Inbound Calls, Changing PCP for patients, Verify Insurance, confirm doctors that accept patient insurance.
Sending out new Member Id cards, Work with Billing office to resolve past due bills,
Remove insurance that is no longer valid, Claim submittals. Prior Authorizations
Providing outstanding customer service, Update patient demographics, HIPAA Avon - Springfield, TN
June 2020 to Present
Consultant / Customer Service
Paparazzi Jewelry - Springfield, TN
May 2020 to Present
Sell jewelry via Facebook live sessions.
Consult with clients, answer questions, and enters orders.
Uphold a high level of customer service and client satisfaction; exhibit a positive attitude. Taco Bell Crew Member
Taco Bell - Springfield, TN
April 2022 to February 2023
Taking orders, wrapping down tables, cleaning
Taco Bell Crew Member
Taco Bell - Springfield, TN
April 2022 to February 2023
Taco Bell Crew Member
Taco Bell - Springfield, TN
April 2022 to February 2023
Assembly Line Technician
Electrolux - Springfield, TN
September 2017 to October 2020
Assemble stove and burn boxes for stoves.
Operate machinery in a safe and efficient manner and in accordance with company procedures.
Inspect finished products for quality and adherence to specifications.
Meet production goals and deadlines to maintain schedule. Customer Service
Kroger Supermarket
January 2017 to August 2017
Took orders, accepted payments, and operated Point of Sale (POS) system in a fast-paced environment.
Prepared assigned specialty beverage products in accordance with prescribed recipes.
Maintained food safe handling procedures and equipment safety procedures.
Resolved customer issues in a friendly and professional manner. Kroger Supermarket - Springfield, TN
November 2016 to August 2017
Bagger / Customer Service
Kroger Supermarket
November 2016 to January 2017
Bagged groceries and provided continuous attention to guest needs.
Kept work area clean and orderly and free from safety hazards.
Assisted guests to load groceries into vehicles and collected and returned shopping carts. Homemaker
Stay at Home Parent - Springfield, TN
August 2016 to November 2016
* Ensured household duties were completed and managed household budget.
* Coordinated medical care, meals, and social activities.
* Remained deadline-oriented and reliable while adjusting priorities and managing time wisely. Assembly Line Technician
Electrolux - Springfield, TN
June 2013 to August 2016
Assembled and packed stoves to be shipped, followed specifications, and met production schedules.
Worked in a fast paced, high-speed environment, and maintained a clean work area. Education
Associate of Science in Health Sciences
Ultimate Medical Academy
2019
Contact this candidate