Stephanie Sharp
Stockton, CA
************@***.*** 209-***-****
PROFESSIONAL SUMMARY
Detail-oriented administrative professional with over 15 years of experience providing high-level support in healthcare, facilities management, and human services sectors. Proven expertise in managing daily operations, handling sensitive information, coordinating events, and overseeing accounts payable and receivable. Adept at multitasking and streamlining processes in fast-paced environments. Proficient in a wide range of software applications and office equipment. Strong communication and organizational skills with a focus on improving office efficiency.
TECHNICAL SKILLS
Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Publisher), Direct Supply TELS, MetaViewer, ISAWS, ADP, C3 program, Lawson Operating Systems: Windows 10/11, Google Workspace Hardware: Mitel VoIP, fax machines, printers, copiers, scanners PROFESSIONAL EXPERIENCE
St. Joseph’s Medical Center / Dignity Health – Secretary III March 2023 – August 2024
- Provided comprehensive administrative support to the Manager of Graduate Medical Education (GME) office and Designated Institutional Official (DIO).
- Managed calendars, coordinated meetings, and ensured compliance with documentation and record-keeping standards.
- Facilitated event planning, including Residency interviews and graduation ceremonies, and maintained RSVPs and logistics.
- Handled sensitive and confidential issues, including patient complaints and departmental inquiries.
- Assisted in developing workflows for tracking resident research projects and managing program evaluations.
- Supported internal and external events, serving as a backup education coordinator when needed.
Associa of Northern California – Administrative Assistant January 2023 – March 2023
- Managed correspondence related to association business and responded to inquiries from homeowners, vendors, and board members.
- Processed mail, updated homeowner and association files, and provided support for board packages and in-house mailings.
- Provided receptionist coverage and assisted with printing, scanning, and faxing tasks. O'Connor Woods – Facilities Secretary / EVS Assistant May 2005 – December 2022
- Supported the Facilities Director, Maintenance Supervisor, and IT staff by processing and following up on work orders for maintenance, housekeeping, and IT departments.
- Managed accounts payable and receivable processes, including coding, processing, and invoicing vendor billings using MetaViewer. Reconciled monthly spend-down reports and tracked daily transactions.
- Created and issued invoices for vendor services, followed up on payments, and ensured timely processing of financial records.
- Scheduled vendor appointments for campus maintenance and housekeeping tasks, and coordinated staff to prepare for campus events using the Event Management System (EMS).
- Acted as manager in the absence of supervisors, directing staff and overseeing daily operations.
- Assisted with testing emergency safety systems and basic maintenance tasks, and maintained the security gate system by managing key cards and reports.
- Created and distributed internal communications, including emergency notifications, and provided additional support to the Dining Department when needed. San Joaquin County Human Services Agency – Senior Office Assistant September 1997 – May 2004
- Processed applications for Cash Aid, Food Stamps, and Medi-Cal programs, ensuring accurate data entry and timely processing.
- Scheduled appointments for clients and assisted with processing reports for Child Protective Services.
- Managed incoming and outgoing mail and provided support for phone operations and shift coverage.
EDUCATION
San Joaquin Delta College – Stockton, CA
Fire Science
Bear Creek High School – Stockton, CA
High School Diploma