Quality Manager Maintenance
Resume:
Mark I. McSparren
*** ***** **, ******, ** *****
Cell: 940-***-****
e-mail: *********@*****.***
LinkedIn -http://linkedin.com/in/mark-mcsparren-62a87539
OBJECTIVE STATEMENT/ SUMMARY: My objective is to obtain a career that allows me to apply my leadership skills, knowledge & experience to build and maintain a quality system structure facility. By implementing quality& 5s standards within the processes, LPA’s, KPI’& continuous improvements to become world class facility.
EMPLOYMENT
March 2022 – TJ Machine and Tool, Azle, Tx (100,000 sg ft & 40 employees
February 2024 Indirect -5, Direct – 21, Managers - 2(rev - $7m)
Plant Operations, Safety & Maintenance Manager / Azle Facility
Significant Accomplishments
Production Schedule
Hour by Hour schedule per machine
Tool Crib (Pre-built tooling to increase setup times)
Standardize consumable tooling vendor for C.I for cost savings
5S production floor to increase throughput.
Manage facility budget
Budget planning and forecast for the Operation, Quality & Maintenance department
Training Program
Implementing Lean to reduce waste (Cycle Times & Checks)
Back up assistance to the President
Concise job duties and responsibilities
Improved operation / labor efficiency (83%)
On-Time Delivery from 70% to 92%
Maintaining Direct Labor under 8%
Achieving 95% schedule attainment
Reporting system to track customers scorecards and internal KPI’s
May. 2021 – TJ Machine and Tool, Azle, Tx (100,000 sg ft & 40 employees
March 2022 Quality 3, (rev - $4m)
Quality, Safety & Maintenance Manager / Azle Facility
Significant Accomplishments
Quality system to comply with AS9100
Implement plant KPI’s for all departments
Employee performance review process
Training – Implement plan and visual aid board.
Safety – Implemented safety manual and installed on employee Kiosks
Maintenance – PM plan
Budget planning and forecast for the quality & maintenance department
Created job description for key salary position and interview process
Back up assistance to the President
Concise job duties and responsibilities
Quality System – Certification to AS9100/ISO 9000
Implement systems, processes, training, auditing to comply with AS9100
Customer – Customer audits into Aerospace industries
Reporting system to track customers scorecards and internal KPI’s
Jan. 2020 – Henderson Stamping & Production, Henderson, TN (250,000 sg ft & 175 employees
May 2021 Quality 12, rev - $40m)
Quality Manager / Henderson Facility
Significant Accomplishments
LPA- Implemented to address and reduce risk and systemic issues.
COPQ – Achieved 3.2% for Scrap reduction
QCBD – software launch (Quality Collaboration by Design)
Training – Implement product books & common work instruction.
Whirlpool – 45% PPM reduction from 2019 to 2020
Quality – Implemented KPI’s to provide visual aids on facility performance and drive continuous improvements.
Back up assistance to the plant manager
Concise job duties and responsibilities
Quality System – Maintain IATF 16949, calibration & R&R, PPAPs
SPC data collection system, QMS audits system,
corrective & preventive actions, dimensional management
Customer – Tier 2 supplier for Automotive & Tier 1 for Appliances
APQP – launching Marelli, Electrolux & Whirlpool Minerva
Feb. 2018- Southeastern Metal Products, Austin, TX (90,000 sg ft & 30 employees
Mar. 2020 Corporation rev - $60m)
Plant Manager / Austin Facility
Significant Accomplishments
New Facility – Installing MEP within the facility
Paint Line – Install 5-station system & Certification
Lean / 5s – Setting equipment, work zones, WIP, eliminate waste
Permits – code compliance for water & occupancy for fire
Suppliers – establishing & setting up new vendors accounts
Concise job duties and responsibilities
Budgeting – P&L, Capital Expense, Sales, suppliers & staffing
Shop Floor Control – Scheduling, Visual Aids
Quality – KPI’s, check points and paint line standards
Human Resources – Staffing, job descriptions, training board
Customer Relations – Interface, score cards, delivery deadlines
April 2016- Tower International, Nissan Frame & Body in White Stamping, Meridian, MS
Feb. 2018 Quality Manager / Quality Department
(400,000 sg ft, 205 employees, quality 25, rev-$65m / Corporation rev - $2B)
Significant Accomplishments
COPQ – Achieved 1.85% goal / Scrap $120K, containment $150K
Nissan – Achieved L1/L2 rating, 4M process, correction action process
Quality – Implemented KPI’s facility, LPA’s, back to basic quality training & new hire orientation and 30 ~ 90 performance review
Back up assistance to the plant manager
Concise job duties and responsibilities
Quality System – Maintain TS & IATF 16949, calibration & R&R &
GDM data collection system
Customer – Tier 1 Nissan & Toyota, Tier 2 Ford
APQP – 2017 Nissan launch, quality documents, gauges, die & FG’s
layouts, PPAP, training
June 2014- Lear, GM TX Seating, Arlington, TX
March 2016 Quality Manager / Quality Department
(300,000 sg ft, 679 employees, quality 27, rev-$375m / Corporation rev - $20B)
Significant Accomplishments
Quality – Implemented LAT process & visual aids -final appearance
approval
H-point data collection on all row seats,
Achieved Zero PPM 2015
Corrective Action process – 5 phase visual board
Supplier charge back - Scrap & RPV (Return Product to Vendor) process
Concise job duties and responsibilities
Quality System – Maintain TS 16949, GM BIQS, LPA’s, Calibration
program, Warranty reduction & actions
Supplier Development – top 6 suppliers stamping & welded frames & foam
Suppliers
APQP – K2XX Platinum Escalade Launch, LAT seats, visual aid standards,
H-point data capability, inspectors training, run & rate
Customer – Tier 1 to GM SUV facility Arlington, TX
Training – GM & Quality standards – QE, Supervisors & liaisons
Employee Performance – Quarterly performance with key performance
indicators for growth opportunities
Aug 2012- American Locker, Coppell, TX
June 2014 Plant & Safety Manager / Coppell Facility
(100,000 sg ft, 150 employees, rev-$30m)
Significant Accomplishments
KPI’s – Improved delivery by 35% to achieve 95% goal
Lean – lean practices to reduce manpower from 16% to 12%
Implemented hard tooling for higher volume parts to reduce process
sequences & BOM structure cost
Operation – Implemented fabrication schedule and communication board
Quality – Implemented quality system for our paint line to launch new
business revenue
Concise job duties and responsibilities
Facility Performance – weekly KPI’s / Safety, Quality, Sales & Budget,
Delivery
Schedule attainment & labor rate
Implemented PM schedule on all equipment
Implemented tooling & fixtures to improve quality &
increase productivity
Staffing – Training & performance reviews, hiring plan to implement 2nd shift to reduce OT, implemented key role leadership to improve OEE
APQP – USPS Launch, build and test prototypes, dimensional & training
Aug 2012 ~ Jan 2013 Quality & Safety Manager / Quality Department
Significant Accomplishments
Warranty – Solved warranty / recall from $3m to $150K
Safety System – Implemented procedures, training & safety policy
Quality System – Calibration system (Gage-Trac)
Weld procedures and work instructions with visual aids
Quality Policy & new hire orientation program
Concise job duties and responsibilities
Quality – Implemented inspection process & dimensional layout, supplier
Score Card, maintain ISO 9001 & 14000, Implemented
Automotive quality standards into non-automotive facility,
Implemented PPAP, FMEAS & Control Plans
Jan 2011- Imperial Group, Trucking Facility, Decatur, TX
Aug 2012 Quality Manager / Quality Department – Decatur & Denton facilities
(200,000 sg ft, 150 employees, quality 17, rev-$45m, Accuride Corporation rev $1.4B)
Significant Accomplishments
Quality – Implemented and trained internal auditors, implemented internal
quality inspectors, receiving inspection, supplier development,
customer liaison at Peterbilt, on floor data computer system.
PPAP – Achieved to submit on time with approval 382 PPAPS (TN
transfer)
Concise job duties and responsibilities
Management – Over quality in both Decatur & Denton facilities
Maintain TS 16949, monthly quality & financial reports
Customers – Tier 1 to Peterbilt, Kenworth, Thomas Bus, Volvo &
Freightliner
Training – Implemented new hire orientation with quality basic standards
July 2007- Shiroki North America, Window Regulator, Gordonsville, TN
Dec. 2010 Quality Manager / Quality Department
(250,000 sg ft, 100 employees, quality 7, rev-$90m, Corporation rev $500m)
Significant Accomplishments
Quality System – Implemented systems, procedures, work instructions to
Achieve TS 16949 certification, achieved < 15 PPM,
Implemented environmental and durability testing,
implement warranty review and actions to reduce warranty
claims.)
Concise job duties and responsibilities
Plant Quality – Implemented receiving inspection of raw material &
Components, 600T standards and in-process check sheets
Customers – Tier 1 to Toyota: TMMK, TMMTX, TMMI, TMMC & NUMMI
Management – Generate our yearly Hoshin plans & monthly reviews with
department financial progress reports
Quality Position – Acting as our QE and dimensional layout until new hire
candidates have been selected.
July 2007 ~ July 2008 Quality Assurance Manager / Corporate Quality Department
Significant Accomplishments
Supplier Development – score cards, audits, corrective action reviews
Receiving inspection at all three facilities
3rd party sorting & improved overall supplier performance to
be below 50 PPM’s (85 Suppliers)
Establish audit process for new selected suppliers to achieve
corporate quality standards
Implemented Shiroki corporate supplier quality manual
Testing Laboratory – Setup Dayton testing laboratory to test door frames,
window regulators & door hinges, setup our CMM to
provide dimensional data analysis.
Concise job duties and responsibilities
Quality – lead & train all the quality managers to the TS 16949 standards,
weekly visits to the North American facilities to review progress
status on achieving customer expectations & corporate goals &
objectives.
Leadership – Leading Hoshin activities among the three facilities, support
and provide guidance to all our liaisons QRE’s, monthly
progress reports for warranty.
April 2003- Tower Automotive, Nissan Frame (Frontier), Smyrna, TN
June 2007 Sr. Quality Engineer / Quality Department
(750,000 sg ft, 350 employees, quality 20, rev-$85m, Corporation rev $1.2B)
Significant Accomplishments
Launch – PPAP two launches, GCC & LWB
Corporate Quality – oversee tool moves from Granite City, Milan &
Bluffton
Worked with external suppliers and business units to
improve quality performance.
Supported the Meridian facility launch, implemented
quality standards & control plans, setup in-house sorting
activities, worked with Nissan Madison to achieve PPAP’s
on their robotic weld cells.
Concise job duties and responsibilities
Quality – Achieved two launches, 18 months zero PPM’s with Nissan,
supplier development to achieve suppliers 15 PPM goal
Working with engineering for the new V8 launch
Supervised floor inspectors and dimensional laboratory
Daily visit with our Nissan liaison
Internal & External corrective actions & countermeasures
Working with the Quality Manager to develop action plans to save cost for the Smyrna facility.
Reported monthly supplier and department performance reports
April 2003 ~ March-2005 Supplier Quality Engineer / Quality Department
Significant Accomplishments
Launch – setup up receiving inspection process at our prototype builds and
with Smyrna, ordering metrology equipment for receiving and
dimensional laboratory
Customer Approval – Received PPAP approval on all 9 models on our
frames 45-days ahead of schedule.
Concise job duties and responsibilities
K2 Launch – Reviewing and approval all supplier TAPS books (total 123),
assisting engineering and program management with supplier
product items, establish meetings with suppliers to discuss
ECN changes and schedules,
Supplier Development – Generated a score card and internal supplier
performance board, implemented SRIS (Supplier
Rating Information System) among Tower plants
Staffing – hired and trained 8 quality and 3 receiving inspectors
March 1997- Precision Industries, Portland, TN
April 2003 Quality Engineer / Quality Department
(250,000 sg ft, 130 employees, quality 12)
Significant Accomplishments
Generated PPAP’s, FMEAS, Control Plans & APQP
Achieved cost reduction of $370KM over 4-years
Assistance to the quality manager
Determine root cause for 8-month quality issues with powder coating
Concise job duties and responsibilities
Internal Auditor and assisted with the implementation of ISO-9002/2000
Trained new QE’s and technicians
CMM operator, Implemented new Gauge design and supplier development
Tier 2 supplier to Allied Signal
EDUCATION Bachelor of Science in Business Management – GPA 3.68, 2009, University of Phoenix
High School Diploma, 1987, Westran High School, Huntsville, MO
PROFESSIONAL
MEMBERSHIPS
& TRAINING
1.ISO / TS 16949 & IATF 16949 Auditor
2.CQE / Green Belt / Six Sigma – Training
3.Lean / Kaizen / 5S – Training
4.CMM – Brown & Sharpe
5.GD&T
OTHER
SKILLS Microsoft Office – Excel, Word, Visio, Outlook, PPT & Project Scheduler
Minitab & Gagetrac
SAP / QAD / Active Plant
Leadership, Quality Systems, Problem Solving, Training & Supplier Development
References Mark Powell -Denton, TX 940-***-****
Gurcharan Brar -Cleveland, OH 330-***-****
Janet Kowalski – Austin,, TX 512-***-****
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