Behavioral Health Customer Service

SKILL HIGHLIGHTS:

A dynamic healthcare leader with over 35 years experience in:

Behavioral health operations

Medical leadership and mentorship

Knowledge of business principles

Customer service

Analytics and connecting with leadership, line staff and consumers

Personal coaching

Psychiatric provision of care

Forensic Psychiatry – Litigation support

PERSONAL INFORMATION:

Home Address: 745 Lippincott Avenue

Moorestown, New Jersey 08057

610-***-**** (phone)

Email: **************@*****.***

EDUCATION:

Graduate Education:

1981-1985 State University of New York

Upstate Medical Center

Syracuse, New York - M.D., 5/85

Undergraduate Education:

1977-1981 Rensselaer Polytechnic Institute

Troy, New York - B.S., 5/81

POSTGRADUATE TRAINING:

1985-1989 Psychiatry Residency

Thomas Jefferson University Hospital

Philadelphia, Pennsylvania, 6/89

EMPLOYMENT HISTORY:

8/23-present Medical Director

Magellan Health Care

6/22-6/23 Chief Medical Officer

Public Health Management Corporation

4/22 – present CEO and Principal Behavioral Health Consultants, LLC

09/86 – 3/22 Crozer Health

7/19 – 3/22 President and Chief Behavioral Officer of Psychiatry and Behavioral Health

Crozer-Keystone Health System

8/00 – 3/22 Chairman, Department of Psychiatry

Crozer-Chester Medical Center

12/06 – 7/19 President

Community Hospital of Chester

8/00 – 7/19 Vice President of Behavioral Health

Crozer-Keystone Health System

8/00 – 12/06 Chief Operating Officer

Community Hospital of Chester

10/99 – 7/12 Medical Director

Crozer-Keystone Health System

Community Hospital of Chester

3/98 – 3/22 Chief of Psychiatry

Crozer-Keystone Health System

Taylor Hospital

FACULTY APPOINTMENTS:

April 1987 – June 1988 Chief Resident

Department of Psychiatry and Human Behavior

Thomas Jefferson University Hospital

July 1989 – June 1990 Volunteer Faculty

Department of Psychiatry and Human Behavior

Thomas Jefferson University Hospital

July 1992 – November 2000 Clinical Assistant Professor

Department of Mental Health Services

Hahnemann University Hospital

March 1993 – June 1994 Attending Psychiatrist

Department of Psychiatry

Cooper Hospital University Medical Center

November 1999 – Present Adjunct Assistant Professor

Department of Psychiatry and Behavioral Sciences

Temple University

December 2000 – Present Clinical Assistant Professor of Psychiatry

Department of Psychiatry

Drexel University School of Medicine

November 2017 – Present Clinical Assistant Professor

Department of Psychiatry

Volunteer Faculty

Philadelphia College of Osteopathic Medicine

BOARD CERTIFICATION:

Diplomate National Board of Medical Examiners, 1986

Diplomate American Board of Psychiatry and Neurology, 1991

Fellow of the American Psychiatric Association, 2002 - present

Certificate Number 34537, No Expiration

LICENSURE:

Pennsylvania: MD-036492E, Exp 12/31/2022

New Jersey: 25MA05539500, Exp 6/30/2023

DEA: BC0591049, Exp 8/31/2024

ACHIEVEMENTS:

1.President of Operations of all inpatient and outpatient behavioral health services with

emphasis on high-quality programs that provide community service, managing 63 providers and over 250 staff.

2.Crozer liaison to Delaware County Office of Behavioral Health securing over $7 million

dollars of funds each year, not including $6.5 million for capital projects.

3.Procurement of 27 individual contracts to provide behavioral health in organizations with

psychiatric needs.

4.Developed and initiated 52 Substance Abuse Inpatient beds, 2018.

5.Achieved Center of Excellence status as a Substance Abuse provider, a Governor Wolf

designation.

6.Developed and initiated a 20-bed Geropsychiatry Unit, 2017.

7.Developed and initiated a program for pregnant, opioid addicted women (PEARL), 2017.

8.Developed and initiated a telepsychiatry service for psychiatric consultation within the

Health System as well as outside contracts in 2010.

9.Testified in Harrisburg, PA regarding the shortage of Child and Adolescent Psychiatry

beds in the Commonwealth and disparities in funding.

10.Development and initiation of second Crisis Center in Delaware County at DCMH,

launching in 2022.

11.Development and initiation of 27-bed Substance Abuse Residential level of care at

DCMH, estimated launch August 2022.

12.RFP for the development of a 20-bed multi-county Extended Acute Care Unit, $4 million

RFP awarded to Crozer Psychiatry in May 2021.

13.Development of 16-person Adult Psychiatry Residency program. Initial accreditation

obtained February 2022. First class July 2022.

14.Partnerships with primary care services to facilitate collaboration and easy referral.

15.Multiple appearances on television regarding relevant topics for ABC, FOX, CBS, and

NBC news programs.

16.Featured in Philadelphia Magazine “Top Docs” issue several times over the past years,

most recently 2022.

17.Featured in Main Line Today “Top Docs” issue 12 years consecutively, most recently

2022.

PROFESSIONAL ASSOCIATION MEMBERSHIPS:

Member, American Medical Association

Fellow, American Psychiatric Association

Member, Pennsylvania Psychiatric Society

Member, American College of Physician Executives

Fellow, American Psychiatric Association

BOARD/COMMITTEE MEMBERSHIPS:

9/22 – 2/24 GrayHawk Advisory Board

9/22 – 6/23 Board Member, Joseph J. Peters Institute

6/22 – 6/23 Member, PHMC Senior Leadership Team

6/20 – 3/22 Member, Physician Council of CHMG

1/19 – 3/22 Board Member, Accountable Care Organization Board

7/17 – 3/22 Member, Medical Executive Committee (DCMH)

6/17 – 3/22 Board Member, Local Advisory Board, Prospect/Crozer

9/16 - 3/22 Chair of Finance, Prospect Provider Group Pennsylvania

1/01 – 3/22 Member, Leadership Development Committee

3/00 – 3/22 Chair, Behavioral Health Leadership Committee

3/00 - 3/22 Member, Pharmacy & Therapeutics Committee

3/00 – 3/22 Member, CCMC Compliance Committee

9/00 - 3/22 Member, Quality of Care Committee

1/99 – 3/22 Member, Nominating Committee of MEC

10/99 – 3/22 Member, Psychiatry Peer Review

9/95 – 3/22 Member, Medical Executive Committee (CCMC)

9/95 – 3/22 Member, Ethics Committee

9/95 – 3/22 Member, Graduate Medical Education Committee

9/95 – 3/22 Member, Academic Committee

7/92 – 3/22 Member, Credentials Committee

3/00 - 7/16 Member, Risk Management Committee

3/00 - 7/16 Member, IS Operations Committee

6/00 - 6/13 Member, Medical Records Committee

6/01 - 7/19 Member, Physician Contracts Committee

10/99 - 1/09 Member, Medical Staff Services Committee

9/95 - 7/15 Member, Chiefs Committee

9/95 - 9/96 Member, Task Force regarding critical pathways

9/95 - 9/97 Institute for Behavioral Health Steering Committee

9/95 - 7/14 Member, Continuing Medical Education Committee

11/95 - 7/14 Member, Allied Health Committee

RESEARCH:

Co-Investigator - Greater than forty studies from 1990 - 1997

Depression Insomnia

Schizophrenia Hypertension

Anxiety Parkinson’s Disease

Panic Disorder Alzheimer’s Disease

Male Erectile Dysfunction Geriatric Depression

PUBLICATIONS:

Targum SD, Caputo KP, Ball SK. Menstrual Cycle Phase and

Psychiatric Admissions. Journal of Affective Disorders, April 1991.

Nifedipine for Treatment Refractory Depression. July 1986.

Letter to the Editor, Journal of Biological Psychiatry.

PRESENTATIONS:

Over 500 Lectures, local, regional, and national on various psychiatric topics and service line leadership

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