Customer Service United States

Michael Stanford

Opelousas, United States ***** 337-***-**** *****************@*****.***

Summary

Have 25 years experience in mechanic field

Highly adaptable Mechanic consistently guarantees customers short turnaround times for auto repairs. Focused on quality and customer satisfaction. Detailed understanding of safety mandates and regulations to maintain safe work environment.

Seasoned professional committed to working as part of strong team to test, maintain and repair customer cars, trucks, vans, and SUVs. Familiar with technical manuals and other documentation. Focused on maximizing customer service through good time management and decision-making abilities. Skills

Inventory Management

Diagnostics Systems

Diagnosis and Repair

Problem Solving

Wheel Alignment

Filter Replacement

Air Conditioning Service

Repair Cost Estimation

Customer Relations

Emissions Controls

Specification Reading

Problem-Solving

Parts Repair and Refurbishment

Vehicle Operation and Assessment

Mechanical Troubleshooting

Hardworking and Dedicated

Work Area Cleanliness

Computerized Diagnostics

Valid Driver's License

Decision Making

Component and System Testing

System Upgrades

[System] Analysis and Troubleshooting

Safety Procedures

Parts Oiling and Greasing

Systems Maintenance and Upkeep

Generator Preventive Maintenance

Battery Testing

Fluid Level Testing

Motor Repairs

Drawing and Schematic Interpretation

Experience

JR YARD FOREMAN 07/2023 - Current

Rigid constructor - New Iberia, Louisiana

Developed and implemented yard operating procedures to ensure smooth operations. Operated machines and equipment to complete work assignments or to assist workers. Oversaw the maintenance of yard equipment such as forklifts, cranes, loaders. Supervised and coordinated daily work activities of yard workers, equipment operators, and other staff. MECHANIC 05/1995 - 04/2021

Rayne Auto Repair - Rayne, LA

Aligned wheels using special alignment equipment and wheel-balancing machines. Assessed vehicles or machinery to accurately diagnose and repair issues. Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.

Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.

Removed old oil, replace filters and added correct amount of new [Type] oil. Diagnosed and repaired vehicles during road call situations. Connected electrical wiring to control panels and electric motors. Completed required paperwork and delivered to customer. Evaluated vehicle schematics to assess required parts and order accordingly. Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements. Executed preventive and corrective maintenance on work trucks and other vehicles. Leveraged diagnostic tools and equipment to identify vehicle issues. Examined loose bolts and specified safety devices on vehicles and made adjustments. Trained and guided employees on correct methods for performing different repairs and maintenance services. Completed standard inspections to assess wear and damage to vehicles. Conducted test drives before and after repair services. Performed maintenance inspections, tune-ups, oil changes and other key services. Used diagnostics and troubleshooting tools to identify failures and equipment issues. Repaired, replaced and adjusted brakes.

Performed troubleshooting and diagnostic procedures to locate source of malfunctions. Estimated costs of vehicle repair.

Inspected vehicles for damage and recorded findings to facilitate repairs. Improved function of engines by replacing spark plugs, fuel filters and defective sensors. Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems. Monitored shop equipment to maintain safe working condition. Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements. Engaged with customers to determine automotive requirements and communicate vehicular defects or problems. Kept detailed records of repairs, labor involved and parts used. Adjusted and repaired systems to meet manufacturers' performance specifications. Education and Training

Northwest High - Lawtell, LA High School Diploma 05/1998

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