Customer Service Food
Resume:
W
Jrace
Wilkerson
jracewilkerson*7@iclo
ud.com
Arkadelphia, AR
71923w
SUMMARY
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
SKILLS
Food inspection
Food Running
Guest Engagement
Sales Techniques
Strong Work Ethic
Effective customer upselling
Relationship Management
Liquor, wine, and food service
Customer Service
Client Relations
Negotiation
Organization skills
Phone etiquette
Fast learner
EXPERIENCE
Server/Bartender
Hot Springs Village, Arkansas
Diamanté country club/ Jun 2023 to Current
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction. Assisted in training new servers.
Prepared drinks according to standard recipes.
Checked food before serving it to customers.
Monitored dining room for cleanliness and proper set-up at all times. Responded efficiently to guest inquiries and complaints in a professional manner. Ensured that each guest was served courteously, quickly, and efficiently. Accurately recorded orders on cash register and point-of-sale system. Maintained records of transactions made during shift as required by law or company policy.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Handled money transactions accurately while following company procedures for handling cash payments.
Followed health safety guidelines when preparing and serving food products. Communicated effectively with kitchen staff regarding customer allergies or special requests.
Insurance Agent
Malvern, AR
Aflac/ Sep 2022 to Mar 2024
Developed and implemented comprehensive insurance plans for clients according to their individual needs.
Assessed customer risk levels and recommended appropriate coverage options. Conducted research to identify competitive rates and benefits offered by other providers.
Provided customers with information regarding plan features, pricing, and availability. Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
Resolved customer complaints in a timely manner to maintain high satisfaction levels. Developed relationships with new clients through cold calling and referrals from existing customers.
Maintained accurate records of all insurance transactions using computer software systems.
Participated in continuing education courses to stay current on industry trends and changes in regulations.
Server
Hot Springs Village, AR
Diamanté country club/ Mar 2022 to Sep 2022
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction. Assisted in training new servers.
Picker/Warehouse Packer
Benton, Arkansas
MyCraftSource / Dec 2020 to Apr 2021
Received and processed customer orders for merchandise in a timely manner. Verified accuracy of items picked, packed and shipped to customers. Utilized RF scanners to scan products accurately and efficiently. Executed picking tasks according to order specifications while meeting daily productivity requirements.
EDUCATION AND TRAINING
High School Diploma
Sheridan High School May 2018
Sheridan, AR
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