Customer Service Sales Associate
Resume:
Rebecca Maddox
Niles, MI *****
***********@*****.***
Willing to relocate to: Niles, MI
Authorized to work in the US for any employer
Work Experience
Key Holder/Sales Associate
Dollar General-Three Rivers, MI
June 2024 to Present
• Customer service
Assisting customers, ensuring quality customer service, and helping customer service employees
• Store organization
Making sure the store is clean, organized, and presentable each day
• Safety
Ensuring the alarm system is working properly, storing security alarm codes, and communicating concerns with management
• Leadership
Providing leadership support, helping run the store when managers are away, and training and supporting new coworkers
• Sales
Understanding the store sales plan and company sales goals, and helping drive sales by increasing key performance indicators
Manager
Goodwill-Kokomo, IN
December 2018 to September 2021
Provide customer service by greeting and assisting customers, and responding to customers inquires and complaints. Monitor sales activities to ensure customers receive satisfactory service and quality goods. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate. Assign employees to specific duties. Force safety, health, and security rules. Examine merchandise to ensure it is correctly priced and displayed and that it functions as advertised. Review inventory and sales records to prepare reports for management departments. Cashier/Sales Associate
Dollar Tree-Fishers, IN
October 2018 to December 2019
Greet customers ascertain what each customer wants or needs. Inventory stock and requisition new stock. Clean shelves, counters, and tables. Bag or package purchases,and wrap gifts. Education
GED in General Studies
El-Tip-Wa - Logansport, IN
January 1993 to September 1993
Skills
• Management
• Recruiting
• Retail Management
• Retail Sales
• Merchandising
• Store Management Experience
• Pricing
• Planograms
• Upselling
• Supervising Experience
• Inventory Control
• Cash handling
• Shift Management
• Leadership
• Customer service
• Salesforce
• Interviewing
• Assembly
• Picking & packing (3 years)
• Manufacturing (1 year)
• Production management (3 years)
• Machine ope (Less than 1 year)
• Cleaning
• Stocking
• Organizational Skills
• Sales
• Warehouse Experience
• Employee evaluation
• Driving
• Sales Management
• Training & development
• Negotiation
• Communication skills
• Basic math
• Purchasing
• POS
• Research
• Time management
• Profit & Loss
• Cashiering
• English
• Shift management
• Customer service
• Supervising experience
• Training & development
• Interviewing
• Cash register
• Sales
• Leadership
• Cash handling
• Retail sales
• Merchandising
• POS
• Planograms
• Pricing
• Grocery store
• Animal restraint
Languages
• English - Fluent
Certifications and Licenses
Indiana HHA # 1203850
November 2014 to November 2025
My certificate is in my maiden name Rebecca Widner Assessments
Filing & organization — Proficient
February 2022
Arranging and managing information or materials using a set of rules Full results: Proficient
Recruiting — Proficient
August 2021
Managing the candidate sourcing and selection process Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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