Customer Service Administrative Assistant
Resume:
MEGAN
DIDIER
T E A C H E R, A R T I S T & C U S T O M E R S E R V I C E
***************@*****.***
Hallandale Beach, FL 33009
Spanish Native
English Advanced
Experienced customer service, and teacher education professional with a strong artistic background and leadership skills, offering versatile expertise in creating positive experiences, managing teams, and educating others effectively.
PK TEACHER Nov 2023 - Present
Full Life Christian Academy Hollywood, FL
ADMINISTRATIVE ASSISTANT May 2023 - Nov 2023
Fosters Yacht Services Fort Lauderdale, FL
WAITRESS May 2022 - Jun 2023
Ocean Alley Hollywood, FL
WAITRESS Jun 2021 - Apr 2022
I Hop Hallandale Beach, FL
• Answer questions or make recommendations for complementary products. • Put food portions on plates or trays based on customer directives or orders. • Deal with complaints or problems with a positive attitude.
CUSTOMER SERVICE, SALES,
BANK
Jan 2020 - Apr 2021
Bancolombia Medellin, Colombia
ASSOCIATE OF ARTS Jan 2017 - Nov 2018
Debora Arango
HIGH SCHOOL DIPLOMA Jan 2003 - Nov 2014
La Presentación de Envigado
S K I L L S
Communication
Problem-solving
Time management
Adaptability
Attention to detail
Creative thinking
Multitasking
Active listening
Organization
Customer satisfaction
L A N G U A G E S
E X P E R I E N C E
Strong communication skills with parents and colleagues. Led educational activities and promoted social and emotional development.
Developed and implemented age-appropriate curriculum for young children.
Creative and engaging teaching style to capture students' attention.
Experience in classroom management and behavior modification techniques.
Passion for early childhood education and fostering a love for learning in young children.
Managed schedules and appointments for senior executives. Coordinated travel arrangements and accommodations for team members.
Prepared and edited correspondence, reports, and presentations. Maintained office supplies and inventory levels.
Handled incoming calls and emails, providing excellent customer service.
Managed confidential information with discretion and professionalism.
Worked as a Server at a high-end restaurant, providing exceptional customer service and upselling menu items.
Managed a busy section in a fast-paced environment, handling multiple tables and ensuring guest satisfaction.
Demonstrated strong communication skills by taking orders accurately and efficiently in a team-oriented setting. Resolved customer complaints in a professional and timely manner, turning potentially negative experiences into positive ones. Provided exceptional customer service and assistance to clients in person and over the phone.
Managed customer inquiries and resolved issues to ensure customer satisfaction.
Assisted customers with account inquiries and provided information on banking products and services.
Consistently met and exceeded sales goals through proactive customer engagement and relationship building.
Processed financial transactions accurately and efficiently to ensure a seamless customer experience.
E D U C A T I O N
Contact this candidate