Customer Service Inventory Control

Shavon Sutton

***********@*****.*** 407-***-**** Saint Cloud, FL

Summary

Seasoned professional with 18 years of diverse experience in customer service, healthcare, and retail management. Currently excelling as a Customer Service Supervisor, demonstrating expertise in crisis intervention, patient care, and team leadership. Proven track record in sales, inventory control, and creating positive customer interactions. Seeking a Customer Service role to leverage extensive background in client relations and operational supervision. Work Experience

Supervisor of elections

Customer service Orlando fl Jan 2023 - Present

• Oversee daily operations within the elections office, ensuring exceptional customer service by providing accurate information and assistance to the public regarding voter registration, election procedures, and ballot processing. The Blackberry Center

Lead Mental Health Technician/ Unit Secretary Saint Cloud, FL Apr 2021 - Jan 2023

• Provide comprehensive therapeutic care and continuous patient monitoring to ensure safety and support during treatment.

• Address behavioral challenges and perform crisis intervention to maintain a stable and therapeutic environment.

• Coordinate patient admissions and scheduling, manage transport logistics, and assist with vital sign checks as an integral part of the healthcare team.

Florida Hospital

Endoscopy Technician Kissimmee, FL May 2018 - Apr 2023

• Conduct a variety of diagnostic procedures, including colonoscopies, esophagogastroduodenoscopies (EGDs), and endoscopic retrograde cholangiopancreatographies (ERCPs).

• Administer Bravo pH monitoring system to accurately measure and assess esophageal acid levels. Polo Ralph Lauren Factory Outlet

Sales Floor Supervisor/ Sales Associate Orlando, FL Nov 2014 - Feb 2017

• Oversaw inventory management, ensuring efficient control processes and accurate merchandise display to optimize store presentation.

• Conducted cash reconciliations, maintaining fiscal responsibility and contributing to the financial accuracy of store operations.

• Delivered high-quality customer service, resolving inquiries and fostering a welcoming environment for guests. Caring First

Home Health Aide / Behavior Tech Apopka, FL Oct 2004 - Jan 2016

• Provided compassionate care and support to individuals with developmental disabilities, ensuring their comfort and well-being through personalized daily activities and companionship.

• Managed behavioral challenges effectively, employing appropriate techniques to maintain a safe and positive environment for patients with various behavioral issues. Jerry Leigh

Sales Representative Orlando, FL Jun 2012 - May 2014

• Managed inventory and maintained optimal stock levels to ensure seamless sales operations and customer satisfaction.

• Developed effective merchandise displays, enhancing product visibility and contributing to improved customer purchase decisions.

Citi Trends

Assistant Manager Kissimmee, FL Nov 2008 - Mar 2010

• Managed a diverse range of retail operations, including merchandise presentation, inventory control, sales transactions, and daily financial reporting.

Education

Everest University

Criminal Justice, Diploma in General Academics Orlando, FL Present Poinciana High School

General Academics, High School Diploma Kissimmee, FL May 2000 Skills

Cashier, Merchandising Display, Floor Resets, Customer Service, Shipping and Receiving, Inventory Control, Developmental Disabilities Experience, Supervising Experience, Home Care, Management, Retail Management, Communication, Problem-solving, Active listening, Multitasking, Product knowledge

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