Customer Service. In store shopper
Resume:
Brandy Daniels
In search of a position that leads to potential advancement.
Arlington, TX 76016
***********@*****.***
Skilled customer service representative with 5 years of experience in grocery shopping and customer service roles. Proficient in managing time effectively and providing exceptional customer service. Possess a strong background in housekeeping and cleaning.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
In-Store Shopper
Albertsons Companies-Arlington, TX
August 2024 to Present
• Provided exceptional customer service by promptly addressing inquiries, concerns, or complaints from shoppers
• Assisted customers in locating items, providing friendly and knowledgeable service
• Demonstrated excellent time management skills by efficiently completing assigned tasks within designated time frames.
• Drive up and go clerk
• Shopper for customers
• Customer service.
Pickup Lead
Kroger-Arlington, TX
August 2021 to June 2024
Online grocery shopping
Promoted to lead over department.
Schedule writing
Customer service and satisfaction
Training of new employees and new equipment.
Online Grocery Pickup
Albertsons-Arlington, TX
May 2021 to August 2021
Drive up and go clerk
Shop for the customer
Online Grocery Pickup
Kroger Stores-Arlington, TX
June 2020 to May 2021
1. Grocery shopping
2. Register
3. Customer support and interaction.
4. Stocking
5. Click list clerk
Shopper/Delivery Driver
Instacart Shoppers-Arlington, TX
November 2018 to April 2020
1. Shop grocery
2. Customer interaction
3. Delivery driver
• Delivered merchandise to clients.
Housekeeping Supervisor
A Clean Getaway-Arlington, TX
January 2010 to April 2020
Owner of company.
Clean homes
Education
Diploma
Arlington High School - Arlington, TX
August 1987 to May 1991
Skills
• Delivery Driver (1 year)
• Customer Service (10+ years)
• Driving
• Delivery Driver Experience
• Sales
• Merchandising
• Computer Operation
• Management (10+ years)
Certifications and Licenses
TABC
May 2020 to May 2021
Expired at moment
Driver's License
Assessments
Retail customer service — Proficient
July 2024
Responding to customer situations in a retail setting Full results: Proficient
Work style: Reliability — Completed
July 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Sales skills — Proficient
July 2024
Influencing and negotiating with customers
Full results: Proficient
Inside sales — Proficient
July 2024
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Basic mechanical knowledge — Proficient
June 2021
Understanding and applying mechanical concepts and processes Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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