Office Manager Prior Authorization

Sabrina Bustamante

********.************@*****.***

El Mirage, AZ 85335 - 623-***-****

Summary

An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Skilled in cultivating positive relationships with clients and colleagues; particularly adept at communicating with clarity and diplomacy to individuals from diverse cultural and organizational backgrounds.

Skills

•Knowledge in Microsoft Office Computer Skills, EMR Systems and ECW

•Communication effectively and has strong verbel and written communication skills

•Develops strong relationships with coworkers and has strong leadership skills

•Learns quickly and has strong problem -solving and critical thinking skills

Work Experience

Office Manager

Laser Vascular Center & Bellagio Foot & Ankle - Sun City West, AZ 07/2022 to Current

•Develops and implements office policies and procedures also supervisors, trains and evaluates administrave staff

•Collabortes with nurses, doctors, and executives

•Prepare patient charts and enter diagnosis codes, and prior authorization CPT codes

•Patients intake and prescribing RX

Shift Leader

Dunkin Donuts - Surprise, AZ 12/2018 to 6/2021

•Ensuring all company policies are adhered to and overseeing restaurant staff performance, ensuring quality dining

•Monitoring attendance, tardiness, and time off for all employees

•Conducting performance reviews and sharing feedback with both upper management and team members

•Delegating tasks; creating shift schedules

Billing Rep

American Family Insurance - Phoenix, AZ 04/2017 to 12/2018

•Receiving and distributing incoming payments with attention to credibility

•Summarizing receivables by maintaining invoice accounts, coordinating monthly payment transfers; verifying totals; preparing reports

•Identifying discrepancies while maintaining accounts

•Gathering and documenting initial claim info

Assistant Manager

Waba Grill - Phoenix, Az 06/2018 to 01/2019

•Providing direct supervision to employees to ensure business operates correctly

•Managing cash drops from the register

•Appointing, inducting, and mentoring new staff members

•Resolving customers’ questions and issues in a professional matter

Education

Alahambra High School, Phoenix, Arizona, High School Diploma

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