Administrative Assistant Data Entry
Resume:
403-***-**** *******************@*****.***
HIGHLIGHTS OF QUALIFICATIONS
●Proficiency with Microsoft Office & Google Suite
●Data entry, filing, and specialized documentation
●Strong work ethic, integrity, and trustworthiness,
●Comfort in handling client concerns
●Designing manuals and recommending software
●5+ years in administration and customer service,
●4+ years as a receptionist prioritizing tasks
EMPLOYMENT HISTORY
Administrative Assistant @ Government of Alberta, Calgary, AB
Friday Professional Group December 2023 – June 2024
●As an Administrative Assistant for the Government of Alberta, I was responsible for managing data entry, creating Excel spreadsheets, and transitioning files to a new system. Tasks included searching for youth information, managing RESPs, and training team members.
oAccurately and quickly renamed and filed approximately 300-500 digital documents per day following consistent naming format and totalling 20,000+ documents uploaded to new software.
Merchandising Representative @ Cabela’s and BassPro Shop, Calgary, AB
Kelly Services April - September 2023
●Responsible for enhancing product displays, conducting quality assurance tests, issuing credit memos for various situations, and ensuring accurate document scanning and submission to Head Office.
oTook initiative to provide additional information about products, building rapport with customers that resulted in increased sales.
Recruiter, Calgary, AB
MaxSys Staffing & Consulting June – July 2023
●Booked candidates for MaxSys, accurately managed paperwork, matched candidates to opportunities, answered phone inquiries, and conducted initial interviews and background checks for walk-ins.
oInstrumental in following up with potential candidates, maintaining short turn around times for communicating with clients by phone.
Receptionist @ Whissell Contracting, Calgary, AB
Express Staffing Personnel March 2023
●First point of contact for clients, managing phone lines, maintaining office materials and equipment, and handling office mail efficiently.
oRe-formatted the company’s telephone list in order to enhance clarity and ease of use, as well as created PowerPoint presentations.
Administrative Assistant @ R Thibert, Calgary, AB
MaxSys Staffing & Consulting May 2022
●Handled phone and email inquiries, managed courier bookings, prepared mail, conducted inventory assessments, and ordered office/kitchen supplies.
Data Entry Clerk @ Connect First, Calgary, AB
Executive Solutions November 2021 – January 2022
●Worked in a 20-person team with the SPARK program in MS Teams. Entered member information accurately into banking systems.
Customer Service Representative, Calgary, AB
ONE Transport Group October 2018 – January 2020
●Operated in a high volume call center (70+ points of contact per shift), managing phone and email inquiries, addressing concerns, providing estimates, and shipping costs.
oCreated a customer service manual to improve the customer’s service representatives ease in finding important information, resulting in shorter call times with more accurate information.
Legal Assistant & Document Specialist, Calgary, AB
Masuch Law LLP March 2015 – January 2017
●Prepared, formatted, and edited key documents, proposals, and official letters.
●Created accurate client account statements and invoices. Ensured document quality control and adherence to Law firm standards.
●Transcribed dictation and formatted legal documents in various legal areas. Proficient in Microsoft Office Suite.
oRecommended and implemented software to update and re-formatted over 300 precedent documents. The use of the software I recommended was instrumental to improving workflow and productivity.
EDUCATION AND CERTIFICATES
Humanities 103 & 105 2019 - 2020 St Mary’s University - Calgary, AB
Management Communications 1989 - 1990
Human Behaviour in Organizations 1988 - 1989 University of Calgary
Food Safety Certificate,Alberta Health Services 2018
High School Diploma Lafleche Central High School
VOLUNTEER & COMMUNITY WORK
We're Together Ending Poverty 2022 - Present Calgary, Alberta
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