Customer Service Assistant Manager

CHRIS-JON

YOUNG

**************@*****.*** 417-***-****

Joplin, MO 64801

White Oak - Assistant Manager

Joplin, Missouri • 09/2023 - Present

Grizzy Bear - Mechanic

Joplin, Missouri • 09/2022 - 05/2023

Celltron - Wire Department

Galena, KS • 02/2019 - 05/2022

US Army - Sergeant

05/1993 - 02/2014

EXPERIENCE

Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.

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Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.

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Helped oversee the daily operations of the store, managing staff and inventory.

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Worked closely with other mechanics to maximize efficiency in completing jobs quickly.

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• Documented services and repairs on work orders.

Repaired and replaced worn or defective parts using hand tools, power tools, and precision measuring instruments.

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Spliced cables using various tools such as crimpers, cutters, strippers and soldering irons.

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• Worked with coworkers to complete tasks.

Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

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Driven and patient team

collaborator with deep

commitment to fostering positive

work environments and building

strong relationships. Adept at

understanding and addressing

individual needs, leading to

enhanced team morale and

productivity. Proven skills in

persuasive communication and

empathetic problem-solving,

ensuring successful conflict

resolution and efficient project

management. Brings generous,

cooperative approach to

leadership, consistently inspiring

and motivating team members to

achieve collective goals.

PROFESSIONAL

SUMMARY

Franklin Tech

Joplin MO • 05/2011

Vet Assistant

Riverton High School

Riverton Kansas • 05/1991

High School Diploma

EDUCATION

SKILLS

• Money Handling

• Customer Relations

• Team motivation

• Staff Supervision

Participated in ongoing training to enhance own job skills and knowledge.

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• Met deadlines while maintaining high-quality deliverables. Managed and coordinated multiple projects while ensuring timely completion.

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Identified ways to improve efficiency in operations and implemented process changes.

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Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

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References available upon request

REFERENCES

Contact this candidate