Office Assistant Data Entry
Resume:
EXPERIENCE
OFFICE ASSISTANT /JERSEY DAIRY EXPRESS, ELIZABETH, NJ
MARCH 2023 - PRESENT
Attention to details handling sensitive information in a confidential manner. Establishing rapport with English and Spanish speaking customers. Performing outbound calls and handling incoming requests. Duties involve problem solving skills by de-escalating complex issues regarding invoice discrepancies, delivery concerns, handling complaints, answering customer's questions regarding product prices and updating accounts.
OEM SOURCE INC. - Shipping Coordinator
Roselle, NJ
AUGUST 2022 – NOVEMBER 2023
Ensured timely, accurate and secure shipping and distribution using Fishbowl software to organize and prioritize shipping activities. Set and control shipping and distribution budget. Built and maintained professional relationships with relevant internal and external stakeholders (such as warehouse workers, vendors, purchasing managers, suppliers, etc.) Identifying shipping issues, inspecting labels and barcodes. Coordinated with other departments to ensure a seamless shipping procedure to meet the customers' needs related to delivery methods, shipping costs, logistics, and transportation methods
EDUCATION
NATIONAL NOTARY ASSOCIATION -Online Licensed Notary
OCTOBER 2023
PHOENIX UNIVERSITY
JERSEY CITY, NEW JERSEY
JUNE 2007 – HR MANAGEMENT COURSES
KEY SKILLS AND CHARACTERISTICS
Strong interpersonal & communication skills • Strong interpersonal & communication skills • MS Office Suite • WPM: 40 • Ability to work collaboratively as part of a team • Problem Solving • Leadership • Meticulous attention to detail • Excellent Organizational skills • Poised under pressure
CAROLINA ESCOBAR
OFFICE ASSISTANT
PROFILE
Office Assistant with over 6 years of experience. English and Spanish Fluency, scheduling appointments and Data entry management using Outlook and Excel worksheets. Excellent public-facing point person for clients, customers, vendors and service providers.
Multi-line phone proficiency building Customer Relations, providing office support with calendar management, creating documents, maintaining documentation (photocopying, filing, and distributing mail. Dependable and quick-learning team player with effective communication and organization skills.
Coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual, hardworking and Resourceful.
CONTACT
*************@***.***
Box 9568
Elizabeth, NJ 07202
ACTIVITIES AND INTERESTS
Travel • Environmental conservation •Art • Hiking • Fishing• Theater
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