Real Estate Property Management
Resume:
MELISSA SMITH
Clover, SC *****
****.**********@*****.***
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Work Experience
Real Estate Agent
NorthGroup Real Estate-Charlotte, NC
February 2021 to Present
Coordinate appointments to show marketed properties. Communicate with clients to understand property needs and preferences. Write listings detailing and professionally highlighting property features to increase sales chances. Inform home buyer of sales, construction and warranty processes. Sell high volume of properties in short timeframes to exceed quotas and maximize business revenue. Develop and maintain list of available properties suited to different needs and budgets for residential buyers/sellers.
Generate leads for sales through cold calls and referrals. Educated clients on sales and buying processes and advise buyers on making decisions. Expand client base by consistently following up on potential leads and maintaining a positive professional image.
Increase property sales by providing exceptional customer service and conducting thorough market analysis.
Stage and prepare homes and properties for clients before arrival. Negotiate between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
Collaborate with other real estate agents to maximize exposure for listed properties and reach prospective buyers efficiently.
Sold over $10 million in properties over a yr.
Assist clients in navigating the complex process of buying or selling properties, ensuring smooth transactions.
Director of Marketing
R&R of Lake Wylie, LLC-Clover, SC
May 2018 to March 2021
Coordinate and monitor office operations to ensure company requirements are sufficiently met on a daily basis
Plan goals/objectives for office operations and identifie the resources (staff, equipment, funds) required to attain the end results
Develop strong relationships with existing customers and continue the same strong relationships with previous customers
Monitor office procedures and resolve problems through collaboration with pertinent contacts, and implement changes as needed to
promote the mission, services and products of R&R and all other services and benefits Build and maintain positive relationships with all vendors Responsible for obtaining balance information on vendors and negotiate payment amounts for all invoices as well as prepare and account for payable and receivable invoices Conduct monthly reconciliation of bank statement
Develop activities and events that will lead to an increase in census and positive public relations. Real Estate Agent
Weichert Realty Sally Awad Group-SC/NC Region
June 2013 to December 2018
All things involved with selling Residential Real Estate Property Manager
David Drye Co.-Rock Hill, SC
March 2004 to May 2013
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner. Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services. Secure new residents signature on appropriate paper work prior to move in. · Supervise and insure all leasing activity, including written correspondence are properly handled correctly and in a timely manner.
· Ensure that collection procedures followed properly and court papers are filled correctly and timely when necessary.
· Record all rent money collected, prepare and perform daily,wkly deposits. · Approve and submit all invoices to corporate office in a timely manner Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Followed up on delinquent tenants and coordinated collection procedures. Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations. Education
Business Administration in Business Administration And Management Erskine College
May 1995 to May 1995
High School Diploma
Rock Hill High School - Rock Hill, SC
June 1988 to June 1988
Skills
• Public Relations Property Leasing
Marketing B2B Sales
Property Management Customer service
Office Management Sales
Negotiation Leadership
Payroll Communication skills
Account Management Fair Housing regulations
Accounts Payable QuickBooks
• Accounting
• Fair Housing regulations
• Property management
• Time management
• Property leasing
• Communication skills
• Customer service
• Sales
• Management
• Organizational skills
• Leadership
• Microsoft Powerpoint
• Landlord-tenant law
• Salesforce
• CRM software
• Relationship management
• Direct sales
Certifications and Licenses
Real Estate License
August 2005 to August 2005
Driver's License
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