Administrative Assistant Customer Service

JAMIE BUTLER

**** **** ****** ****** ****, AR ***01 901-***-****

*************@*****.***

Skills Summary

• Creativity

• Teamwork

• Communication

• Adaptability

• Customer Service

• Leadership

• Organization

Education

Associates Degree / 2014

I earned my associates in General Education

Certification

Adult CPR/ First Aid/AED

Child and Baby First Aid/CPR/AED

Completed 2/25/23

Valid: 2 years

Experience

Rite of Passage

Coach counselor/ March 2023-Dec 2023

Promoted to Administrative Assistant Dec 2023- Current

● Provide safety and around-the-clock supervision for the youth

● Provide an atmosphere that is supportive of the needs of the students

● Monitor and document student behaviors and activities, participate and assist with educational, social, athletic and recreational activities

● Collaborate with other professional staff to establish and/or meet the goals of each student’s treatment plan

Administrative Assistant

● Provide assistance to the Director of Student Services and other site employees.

● Ensure all intake procedures are in compliance with ROP established professional standards

● Handle all new admits and properties

● Going over all Intake procedures with students and making initial contact with the guardian.

Centers for Youth and Families

Qualified Behavior Health Professional/ January 2022- July 2023 Promoted to Shift Supervisor in 2023

● Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

● Write routine reports and correspondence

● Speak effectively and understand therapeutic interventions

● Successfully perform all ESI as needed

● CPR certification

Shift Supervisor

● Supervise staff and maintain a constructive shift

● Create weekly work schedule and send it out timely to employees

● Maintain the self-esteem and self-confidence of others

● Maintain constructive relationships with employees, peers, managers

● Complies with agency policies

● Adheres to rules for confidentiality

TJX

Picker/ June 2021 - January 2022

● Ensure merchandise is in proper location

● Pick orders swiftly and correctly

● Able to adapt to different areas throughout the warehouse NEA BAPTIST

Referral Specialist for mental health/ September 2020- May 2020 Assisted with verification of insurance

● Called patient’s and confirmed them their referral

● Send the referral out to the patient’s mental health location of choice

● Verifying rather or not patient has insurance

United Cerebral Palsy

Direct Care Worker/ April 2017 to September 2020

• Assist clients with daily living

• Provide safety and comfort

• Assist with meds and doctor appointments

• Assist with hygiene up keep, cleaning, cooking, etc. Summit Care Passé

Care Coordinator/ July 2018 to August 2019

• Meeting with assigned members in person at least once a month and more frequently when needed;

• Coordinating and arranging CES waiver and other state plan services;

• Identifying and accessing services to meet member’s medical, social, educational needs

Office Depot

Sales Consultant / Aug . 2016 to April 2017

• Exceptional customer service

• Accurate money handling

• Displaying knowledge in many areas: print department, electronic department, printers, stocking, cashiering

• Quickly building ongoing customer relationships and become a trusted advisor by utilizing advanced selling skills and knowledge (including cross-selling of products and services) to meet the customer’s needs. Walmart

Walmart Wireless and Electronic Associate / 2015 to 2016

• Cell Phones: minor technical issues, refilling service, switching phone service companies, activations, number changes, etc.Cell Phone contracts

• Exceptional customer service

• Accurate Money handling

• Stocking freight

Bosh-Versant Supply Chain

Picker/Packer / 2014 to 2015

• Working together with a group or independently, and use a pick ticket or RF scan gun to pick orders.

• Fulfilling orders at a minimum rate to keep up with production standards.

• Standing, lifting, pushing, pulling for entire duration of shift.

• Prepared lift up to 20-25 lbs unassisted.

Today Care

Teacher/Assistant Administrator / 2014 to 2014

• Design and follow a full schedule of activities and discover suitable teaching material

• Provide basic care and caregiving activities

• Use a wide range of teaching methods (stories, media, indoor or outdoor games, drawing etc.) to enhance the child’s abilities

• Remain in constant communication with parents and update them on the progress of their children

Marion Market Place

Cashier / 2011 to 2013

• Accurate money handling

• Exceptional customer service skills

• Cleaning station

• Bagging of foods and products

2

Contact this candidate