General Manager Branch
Resume:
DOUGLAS OTTEN
West Saint Paul, MN *****
************@*********.***
Authorized to work in the US for any employer
Work Experience
District Manager/General Manager
Laundry and Tan Connection - Indianapolis, IN
July 2014 to May 2022
Oversee 6 locations in the Indpls area.
• Approve all hires and terminations.
• Do deposits for 3 stores.
• Negotiate contracts with all vendors.
• Do weekly inspections of 6 locations
Sales Represntative
Indiana Business Solutions/ Xerox - Indianapolis, IN February 2010 to July 2014
• Sales and Service in a assigned territory of copiers.
• Cold calling for new customers
• Negotiate all contracts for new sales.
Part Owner
Four Coins inc - Louisville, KY
April 2006 to June 2010
• Was the treasurer for the company.
• Operated 6 stores on the financial side of the business.
• Responsible for all personnel matters.
Branch Manager
American General Finance - Indianapolis, IN
February 1980 to May 1994
1. Branch Manager in charge of all lending and collections. Manage up to 5 employees at any given branch.
Retired
May 2022
Retired to move to St Paul to be closer to my family Retired
Retired 5/2022
Education
Associate in Business Management
Vincennes University - Vincennes, IN
September 1974 to May 1976
High school diploma or GED
Skills
• Contract Negotiation
• Profit & Loss
• Negotiation
• Budgeting
• Pricing
• Management
• Account Management
• Recruiting ASSESSMENTS Customer Focus & Orientation -- Highly Proficient September 2020 Responding to customer situations with sensitivity. Full results: Highly Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
• Strategic Planning
• Sales Management
• P&L Management
• CRM Software
• Financial Report Writing
• Operations Management
• Relationship Management
• Customer Relationship Management
• Outside Sales
• Marketing
• Salesforce
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