Accounts Receivable Data Collection
Resume:
Patriece Y. Ferguson
Fresno, TX 77545
Email: *****@*****.***
Phone: 281-***-****
Professional Summary
A seasoned analyst seeking a challenging position to analyze processes and problem data via vendor oversight review to ensure developing issues.
Summary of Professional Experience
LOANCARE Virginia Beach, VA
Investor Accounting and Reporting Supervisor (Remote) 8/2021-6/2024
Responsibilities of ensuring the departmental guidelines for GNMA, FNMA, and FHLMC repurchases and payoffs which includes agency buyout processes, and reviewing discrepancies are processed in compliance with agency guidelines.
Implement, enhance, and monitor accounting procedures and internal controls.
Analyze and review investor financial and billing reports to provide monthly variance explanations to the client and the senior management.
Improve and support Client Billing and Remittance processes through utilization of SQL code to ensure accurate data collection for the client and MSP.
Partner with Client Relations to track and manage client accounts receivable balances due
Partner with Internal Audit teams to ensure accuracy within the remittance processes
Partner with the Accounting team to ensure reconciliation of remittance to the general ledger
Review invoice/remittance documents are accurate and correspond to servicing activities and subservicing agreements
Resolve issues related to invoicing, reporting, and reconciliations
Seek timely resolution to complex billing questions from clients and/or leadership
Interface with all levels of corporate and operational management
Motivate, mentor, train/coach, evaluate performance, and lead staff in a fast-paced, dynamic environment.
Maintain a strong working knowledge of SQL and daily utilization of relational databases and research MSP loan level inquiries.
Maintain responsibility for the calculation of amounts due from clients in accordance with contract terms.
PATRIECE FERGUSON Page 2
LAKEVIEW LOAN SERVICING Coral Gables, FL
Early Buy Out Analyst (EBO) Remote 9/2020-7/2021
Responsibilities of handling all EBO aspects of loan level inventory which includes operational buyout processes, clearing of custodial exceptions, reconciliation of custodial reports.
Completes necessary movements of loans for warehouse transactions or securitizations.
Ensures EBO activities are properly documented and reported to accounting, treasury, reporting team, sub-servicers, document custodians and lenders.
Monitors EBO inventory to ensure loans are resolved or deem as reperforming loans after loans are identified and communicate with accounting, lenders, custodians and sub-servicers. Performs pooling, delivery and warehouse settlement activities for loans being pooled to investors from the EBO portfolio. Reviews custodial exception reports regularly to cure EBO collateral exceptions.
Reviews and evaluates various data tapes to identify and resolve data exceptions. Retrieves necessary documentation or data needed to facilitate pricing, funding, or securitization.
Ensures policies and procedures for activities related to the EBO portfolio are properly documented.
FIRST GUARANTY MORTGAGE CORPORATION Plano, TX
Senior Investor Data & Reporting Analyst (Remote) 2/2017-5/2020
Responsibilities of providing oversight of monthly MSR activities completed by the sub-servicer to ensure adherence to investor guidelines, MSR timelines and performance standards.
•Ensure loans meet all regulatory, agency, GSE and investor requirements per guidelines.
•Identify areas of weakness or areas of focus for recommendations to target audit of compliance issues.
•Coordinate all reviews, negations, and remediation to return to vendors and interaction efforts to resolve Compliance testing defects.
•Identify Key Performance Indicators (KPI) and address with course of action via departmental Score cards. Ensure Investor feedback is received and applied as course of action to minimize future issues.
•Strong forecasting skills including cash flow, debt repayment and correspondence payments.
•Assist in the development of new audit processes required by compliance, QC as well as those self-identified.
•Demonstrated clear and concise written and verbal communication via internal and external communication as well as strong listening skills.
•Prepared accurate and timely wires processing and ACH cash movements along with any reconciling journal entries.
•Review, research and resolve all variances in the Investor report utilizing MSP, servicing director, or external reports.
PATRIECE FERGUSON Page 3
SELENE FINANCE Houston, TX Senior Investor Reporting Analyst 6/2014-3/2016
Responsibilities included ensuring that MSP servicing activity, balances, payments, and reporting are carried out in a controlled, timely and accurate manner while working with investor portfolios, including private and government sponsored enterprises (GSE). The details of the task are varied and ever changing to meet Investor requirements.
Accurate reporting and remitting in accordance with the Investor’s guidelines (include daily, monthly, and interim reporting and remitting obligations).
Prepare Agency and regulatory Monthly reports and Investor remittance funds associated with payoffs, short sales, and all other interim events to Investor.
Review, research and resolve all variances in the Investor report utilizing MSP, servicing director, or external reports.
Strong knowledge and proficiency with investor accounting principles and concepts, including debits and credits, cash flow requirements, bank reconciliations, etc.
Maintain Investor bank reconciliation with balancing of custodial accounts.
Monitor of P&I custodial accounts to ensure that no overdrafts occur.
Performs pool to security reconciliation and test of cash.
Maintains copies and tracks all trailing adjustments from various sources to report to the Investor within the given month.
Compares loan resolution data reports against the modification agreements to ensure accuracy of adjustments reported on the interim and monthly remittance reports.
Establish and manage effective relations with the Investors ‘reporting and remitting counterparts.
Prepares and maintains detailed written procedures for each investor.
Prepares reports required by regulatory agencies.
Assist with internal and external audit requests for information and related audits.
CITIGROUP Dallas, TX Investor Reporting Analyst/Special Servicer 12/2006-7/2013
Responsibilities included auditing and analyzing monthly residential (MBS) mortgage-backed securities accounting transactions ensure compliance with Investor servicing agreements and SEC guidelines.
•Direct data files of schedule\schedule and actual\actual mortgage loans payments for system upload from various 20 sub servicers
•Analyze and calculate Investor Reports for MBS Investors portfolios utilizing SBO 2000 from $30,000 and over.
•Reconcile investor custodial bank accounts and GL accounts to ensure balancing with investors’ trial balance.
•Initiate 90-day account management turnaround reporting time for corrective actions to reconcile Servicer Discrepancy Reports with sub servicer.
•Compile/upload/analyze Servicer’s data files and resolved data discrepancies between Servicer’s data files and System setup.
•Research, resolve, and respond to all inquiries from Master Servicer, Trustee, or Investor in a timely manner.
PATRIECE FERGUSON Page 4
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Education
Master of Science in Accountancy, 2012
Master of Business Administration in Accounting, 2009
Bachelor of Science-Business Administration/Management, 2004
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