Customer Service Sales Representative
Resume:
MICHAEL J KAVOUKIAN
CONTACT
***********@*****.***
RENSSELAER, NY 12144
PROFESSIONAL SUMMARY
Hardworking and reliable Tool
Sales Representative who's
proven track record to increase
sales for franchisees' shows on
paper and behind the scenes with
management.
Open to new ideas but grounded
in time proven ideas also.
SKILLS
Inventory Management
Flawless Attendance
Self Starter
Superior Customer Service
Skills
Problem Solving
Fully Stocked Truck of
Inventory of Tools
Focused on Business Priorities
Follow Through
Time Management Driven
Detail Oriented
Teamwork Oriented
Excellent Written & Verbal
Skills
Years of Knowledge with Hand,
Cordless, Power & Electric
EXPERIENCE
SALES DEVELOPER Sep 2022 Jun 2023
Snap-On Tools, Albany, NY
Work with assigned Franchisee's to improve sales on the retail side and behind the scenes on the wholesale side.
Performed various tasks from holding meetings, coaching and mentoring rookie franchise's to experienced one's
MAC TOOLS FRANCHISE Jan 2008 Jul 2022
SELF EMPLOYED, RENSSELAER, NY
Ran successful mobile tool truck sales route for the past 14 years Managed inventory, sales, collections and customer service tasks Provided mentoring, coaching, and leadership in district meetings and company events.
SHIPPING MANAGER Jan 2002 Dec 2007
ALBANY INTERNATIONAL, ALBANY, NY
Managed inbound & outbound shipments of busy manufacturing facility. Managed 4 employees on a daily basis.
Reported to management on daily/weekly/monthly progress reports EDUCATION
ASSOCIATE OF ARTS - BUSINESS May 2007
Bryant & Stratton, ALBANY, NY
ASSOCIATE OF ARTS - AUTOMOTIVE MECHANICS May 1985
Hudson Valley Community College, Troy, NY
M
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