Medical Assistant Business Development
Resume:
Shanelle Bates
Phoenix, AZ *****
***********@*****.***
To utilize my proven skills and knowledge to assist your company achieve all standards and goals. Work Experience
Medical Assistant
Banner Health-Phoenix, AZ
September 2023 to Present
• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Administered medications under the direction of healthcare professionals
• Scheduled appointments for patients, coordinating with other departments as needed
• Performed basic laboratory tests including collecting specimens and conducting routine tests
• Maintained inventory of medical supplies and equipment to ensure availability when needed Medical Assistant
Mountain Park Health Center-Phoenix, AZ
March 2023 to September 2023
ECR, scheduling, prior auths, referrals, vitals, injections, ekg, procedure setup and assist Collections/retention
cox comm.
January 2021 to February 2023
Establish rapport, account management, client relations, business development, inbound/outbound calls, emails/chat, dual monitor screens, multiple programs, Microsoft office, outlook, teams, icoms, debt collections, negotiating debt payoff, settlements, disputes, analyze customer account status history and performs necessary calculations to determine appropriate actions or payment plans., extends disconnect dates when required and processes payments by telephone, assist in negotiating contracts
Mobile phlebotomist- Medical Asst
Vestra labs
January 2018 to January 2021
Covid testing, covid shots, UAs, phlebotomy, vitals, requisitions, vaccine climate control Instructor
UEI College-Phoenix, AZ
March 2012 to January 2018
Lab instruction
Phlebotomy
Injections
Vitals
Anatomy terminology
Medical Assistant
Dr bode-Phoenix, AZ
February 2001 to June 2012
Vitals phlebotomy immunizations CFC program allergy testing procedure set up and assist Answer phones scheduling copays referrals prior auth Education
Some college
Skills
• Contract Negotiation
• Venipuncture
• Quality Assurance
• Negotiation
• Vital Signs
• Laboratory Experience
• Experience Administering Injections
• EMR Systems
• Phlebotomy
• Calibration
• ICD-10
• Medical Office Experience
• Insurance Verification
• Medical Records
• Medical Terminology
• Medical Coding
• Microsoft Word
• Transcription
• Recruiting
• Patient Care
• Clerical Experience
Assessments
Data entry: Attention to detail — Proficient
August 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Customer focus & orientation — Proficient
July 2021
Responding to customer situations with sensitivity Full results: Proficient
Nursing assistant skills — Proficient
April 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Customer service — Proficient
April 2021
Identifying and resolving common customer issues
Full results: Proficient
Legal skills — Proficient
March 2022
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Proficient
Home health aide skills — Proficient
June 2022
Providing care to patients in a home setting
Full results: Proficient
Cleaner fit — Proficient
August 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Medical terminology — Proficient
February 2022
Understanding and using medical terminology
Full results: Proficient
Administrative assistant/receptionist — Proficient July 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Delivery driver — Proficient
April 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Workplace safety — Proficient
August 2021
Using safe practices at work
Full results: Proficient
Sales skills — Proficient
March 2022
Influencing and negotiating with customers
Full results: Proficient
Work motivation — Proficient
July 2021
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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