Laronda Franklin
Cameron, NC ***26
***************@*****.***
Laronda Franklin
Fayetteville, NC 28301
***************@*****.***
EXPERIENCE:
September 2024 - Present
Home Health Aid
Visiting Angels and Brighter Future
Travel to clients' homes and take care of all things that are required. Perform these duties in an efficient and pleasant manner.
August 2023 September 2024
NEMT Driver
Pick Up members in a timely manner to transport them to their destinations safely and with an attitude which is comforting to them.
Commercial Truck Driver/Spotter
Lazerspot
Move trailer throughout the plant from shipping and receiving to the drop lots on the plant. 1/3/2023 - 3/2023
Regional Commercial Truck Driver
Laronda Franklin
30 Weymouth Cir
Cameron, NC 28326
***************@*****.***
Dedicated route with Smithfield from SC to MD. Delivery loads from shipper to receiver. 11/28/2022 - 12/24/2022
Team Commercial OTR Truck Driver
CRST
Delivered goods over the continental USA
07/22/2022 - 11/25/2022
Commercial Truck Driver/Spotter
Lazerspot
Move trailer throughout the plant from shipping and receiving to the drop lots on the plant. 03/07/2022 - 7/19/2022
Commercial Truck Driver
USA Truck
Travel Route 35 East delivering goods from shippers to receivers. Home Health Care
04/2021 - 05/2021
Travel to patient's home to assist them with their daily care Customer Service Representative
Andvandis
Work with customers online at home. Assisted customer and shoppers for Instacart dealing with issues from compliments to missing items on their order.
Laronda Franklin
30 Weymouth Cir
Cameron, NC 28326
***************@*****.***
11/2020 - Present
Shopper
Instacart Care
Shopped for customer and delivery of their orders in a timely fashion. 9/5/2013 - 03/2021
Substitute Teacher
Cumberland County Board of Ed.
Adhere to the curriculum and lesson plans assigned by the regular teacher. Follow procedures an achieve lesson goals. Assign and explain homework. Oversee student outside of the classroom including in the hallways and cafeteria.
2012 – Present
Event Planning
Owner/Operator Happily Ever After
Meet with clients to create a plan for their event. Responsible for acquiring the necessary vendors for the event from caterers and florist to music and seating. Keeping the client abreast of the status of the event. Also keep the client calm and confident with how the plans are being executed to their standard. 5/2/2011 - /2012
Manager
Edible Arrangements
Learned all policies and ensured that the store followed the policies. Maintained an energetic and enthusiastic working environment. Recruit, hire, train and supervise all employees. Prepared weekly employee work schedules. Produced weekly financial reports. Performed inventory management and cost control. Scheduled equipment maintenance. Also expanded sales through creative marketing efforts on a local level.
Laronda Franklin
30 Weymouth Cir
Cameron, NC 28326
***************@*****.***
9/2010 - 12/2010
Route Driver/Customer Service
Wholesome Fruit LLC
Produce Delivery – Delivered fresh and dried fruits to Kangaroos, Family Fare and C-Stores in Fayetteville and surrounding areas. Was responsible for providing fresh produce twice weekly, remove outdated products, provide invoices, keep track of stock, provided detail records of all items that was purchased, disposed and returned. Submitted weekly paperwork to company in a timely manner via USPS and keep the customers happy by providing friendly, courteous and timely service 3/1999 – 9/1999
Electrical Engineer
PSEG
BUD Project – Coordinate with customers to set up, design and schedule installations on BUD (Build Underground electrical systems). Marked out prospective locations, drafted all necessary equipment and needed to complete the job and schedule necessary crews to complete the assignment Existing out of house equipment – Investigate reports of problems in the field with our equipment, from down poles to street lights out. Evaluated the problems and take all necessary steps to correct the issue. Also drew schematic for all work that was to be performed and completed requisition orders to the line department so that the work can be completed. Submitted daily and weekly progress reports for all work completed, and work that was still in query.
Drafting – Worked with the CADD system to input all of our equipment that was originally hand drawn on maps to the CADD system which was stored in the new system so that anyone in the company could have access to them whether in office of online off site. Took survey physically of some of the line and equipment that were completed in CADD for accuracy. 9/1998-3/1999
Customer Service Representative
PSEG
Laronda Franklin
30 Weymouth Cir
Cameron, NC 28326
***************@*****.***
Answered customer questions and resolved their problems working at the call center. Arranged appointments for customers who needed meter readings, appliance repairs and gas leaks. I also took care of any other problems that may have risen with tack and politeness. 5/1998 - 9/1998
Clerical
PSEG
Greeted customers as they entered the building. Directed them to who they needed to see or what they needed to complete so that they visit would be as quickly and productive as possible with little to now problems. Also worked as a cashier, and customer service representative when needed to fill in. 11/1997 - 5/1998
Meter Reader
PSEG
Travel daily to customers and business to accurately read their monthly gas, electric and water meter. Answer customers’ questions or direct them to the appropriate department that can answer their questions.
1996 - 9/1997
Junior Stylist
Shades Hair Studio
O
Greet clients as they enter the salon. Assist them in the preparation for their services. Conduct consultations as to the services the clients was to receive. Perform the requested services in a courteous and timely manner and also suggested products clients may need to maintain their hair. Collected fees when services were rendered.
3/1994 - 4/1995
Fire Alarm Inspector
Laronda Franklin
30 Weymouth Cir
Cameron, NC 28326
***************@*****.***
Simplex Time Recorder Co.
Travel daily to customers’ facilities to perform routine inspections of their fire alarm system. Inspections consisted of manually testing all peripheral, indicating and signaling devices (smoke detectors, heat detectors, sirens and bells). Also tested back-up power suppliers and replaced all defective equipment. 1991 - 1992
Technical Associate
AT&T
1991 – 1992
Assisted the Engineers with constructing and testing new cellular telephone circuits. Constructed circuit boards with soldering and some with robotics. Also performed duties involving upkeep of the supply room in Research and development.
1989 – 1991
Senior Records Clerk
Answered telephone, transmitted faxes, and mass reproductions for an entire district. Maintained attendance and productivity reports for a district of 105 people. Arranged conference, meals for meeting, airline travel and lodging for the district. 1987 – 1989
Word Processor
Typed documents from typed, handwritten, faxed or Dictaphone originals for the entire job site. 1985 - 1987
Word Processing Specialist
S.S. White Industrial Products
Performed word processing assignments for the entire company. Also sorted and distributed the mail daily, packed and stamped outgoing mail. Wired Telexes, Twixes and faxes. Maintained and repaired Laronda Franklin
30 Weymouth Cir
Cameron, NC 28326
***************@*****.***
copier in the building. Operated the switchboard and the message center. Also answered mailed in lead from wholesale and distributors about our product
EDUCATION:
2011 – 2012 Penn Foster Diploma Event Planning
2005 – 2007 DeVry University BS Technical Management 7/1990 - 2/1992 DeVry Technical Institute Diploma Electronics Technology 1995 – 1996 Reighnbow Hair Fashion Inst. License Cosmetology 1983 – 1984 Lehigh University
1983 - 1984, 1988 Union County College
SKILLS:
Word Perfect, Word, Excel, Access, Power Point, Wedding/Event Planning, repairing and analyzing financial documents, developing business plans, setting goals, implementing procedures, project management, budgeting, purchasing merchandise, scheduling, coordinator, administrative, customer care, Gantt, PERT, planning, producer, project supervising, modeling, cake decorating, event planning, 45WPM, filing, switchboard, data entry, customer service, business correspondence, clerical, general office duties, receptionist, filing, telephone skills, inbound/outbound calling, quick learner, administrative, travel arrangements, calendar management COMMUNITY:
Director Miss Plus North Carolina Pageant, OES, coaching cheerleading, basketball, Girl Scout leader, volunteered for after school reading program, provided lunch form the neighborhood children for the summer lunch program, APA Pool, volunteer for the “Teen Essence Scholarship Pageant”, volunteer at VALE
REFERENCES:
Laronda Franklin
30 Weymouth Cir
Cameron, NC 28326
***************@*****.***
Rahmaan Ali 973-***-**** *********@*****.***
Constance Fontaine 732-***-**** *******************@*****.*** Shirley Spellman 910-***-**** ***************@***.***.**.**