Sales Manager Territory

CRAIG A. MAYO

603-***-**** **********@*****.*** www.linkedin.com/in/craig-a-mayo-79b0b45b

TERRITORY SALES MANAGER

Territory Sales Manager with 24+ years of experience leading teams and advising companies on techniques to drive sales and maximize company revenue. Adept at using product knowledge to train sales teams and wholesalers. Outstanding ability to build customer rapport through consistent communication, problem-solving, and issue resolution.

Business Development Strategic Planning Sales and Marketing Competitive Analysis Training and Facilitation

Product Analysis Client Engagement Vendor Management Account Development Vendor Contracts

Planning & Scheduling Troubleshooting Customer Service Quality Assurance Verbal and Written Communication

PROFESSIONAL EXPERIENCE

Control Consultants, Inc

Weymouth, MA

Territory Manager Jan 2024 – Current

Reestablish mechanical contractor relationships in Maine, New Hampshire and Vermont. Research and cold call on new mechanical contractors. Set up training for Honeywell, Siemans, Belimo and Prolon in my assigned territory.

Took a territory with a shrinking customer base and stopped the defections.

Maintain current customer base with face-to-face meetings.

Established new customers by cold calling on potential customers in my assigned territory.

Represent products by Honeywell, Siemans, Belimo and Prolon

Supported sales increases by offering timely responses for quotes and trainings.

TSS Associates, Inc

Albany, NY

Territory Manager Aug 2020 – Jan 2024

Develops and implements sales strategies for the Maine, Northern New Hampshire, and Vermont territory for new and existing accounts. Initiates training, promotes products, and conducts demonstrations for Bosch, Buderus and ThermoPride product lines. Leverages product knowledge to assist wholesalers with improving business expansion.

Took a flat sales territory and gained market share year after year.

Conducted product training and certification classes for HVAC and Hydronic products.

Opened up new Wholesale accounts to allow more market share of all products.

Walter Morris Company

Foxboro, MA

Territory Manager Jan 2018 – Aug 2020

Develops and implements sales strategies for the Maine, New Hampshire, and Vermont territory for new and existing accounts. Initiates training, promotes products, and conducts demonstrations for 35+ HVAC/R and Water Filtration product lines. Leverages product knowledge to assist wholesalers with improving business expansion.

Regularly engaged with customers and team members to promote products and conduct demonstrations, resulting in a 75% sales increase and quarterly sales bonuses.

Presented product training in collaboration with contractors and wholesales, establishing rapport with clients and boosting company revenue.

Davenport Associates

Wallingford, CT

Territory Sales Manager Jan 2016 – Jan 2018

Provided sales leadership throughout Maine, New Hampshire, and Vermont. Delivered customer service training to team members to improve their effectiveness in maintaining customer loyalty and achieving new accounts. Led teams in enhancing presentation, negotiation, and product demonstration skills. Enhanced performance throughout the assigned territory by expanding customer base and profits.

Consistently serviced accounts and introduced customers to new products, contributing to the company’s highest annual sales in four years.

Improved sales and customer base by increasing product knowledge through networking opportunities with industry-related organizations.

Weil-McLain

Burr Ridge, IL/Marlboro, MA

Territory Sales Manager Jan 2009 – Jan 2016

Managed corporate accounts and led marketing strategies for F.W. Webb, Granite Group, and Sid Harvey. Showcased new products to prospective clients. Performed research and collected sales trend data to project sales goals and plan future marketing strategies. Worked closely with purchasing agents to manage buy-up programs and handle matters pertaining to purchasing rebates.

Boosted sales growth by 21% and consistently earned annual bonuses by resolving customer service issues and warranty claims.

Established rapport with customers through regular engagement and issue resolution, including warranty matters.

Previous Positions

President, Northern Exposure Energy Consultants Jan 2007 – Jan 2009

Sales Manager, Johnson & Dix Jan 1998 – Jan 2007

District Manager, Portland Glass Jan 1994 – Jan 1998

Sales Representative, Irving Oil Corporation Jan 1990 – Jan 1994

EDUCATION, CERTIFICATIONS & PROFESSIONAL AFFILIATIONS

New Hampshire Technical College

Small Business Management and Internal Combustion Engine

New Hampshire Fish & Game

Coos County OHRV Coordinator

Manchester Vocational Technical College

Certifications: HVAC, NEFI, Energy Consultant, BPI

Johnson & Dix

Troubleshooting heating systems installation

Professional Affiliations:

Energy Marketers Association – New Hampshire, Vermont, Maine

American Society of Plumbing, and Engineering (A.S.P.E.) – Member

New Hampshire Snowmobile Association (NHSA) – Past President/Treasurer/Advisory Board Chair

New Hampshire Bureau of Trails – Member

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