General Manager

Russ Keister

** ********* *****

Smithville, NJ *8205

Phone 609-***-****

*******@*****.***

Objective

Demonstrate a strong job history through experience and knowledge in the restaurant industry to obtain a position that promotes growth and upward mobility

Professional experience

12/2012 - present

Giovanni's II Pizzaria

Galloway, NJ.

Delivery Driver

Work 5 consecutive 12 hour shifts at 5 to 10 (ea) per hour volume…service 6 square mile area including hospital, college campus, large retirement community, etc 1/2012 – 10/2012

Cabanas Beach Bar & Grill

Cape May, NJ

General Manager

Work 5 consecutive 12 hour shifts at 5 to 10 (ea) per hour volume…service 6 square mile area including hospital, college campus, large retirement community, etc.

Revised costing of all goods to competitive pricing scale and currently reporting an increase of $154000 YTD vs 2011 as well as guest count increase of approximately 10000

Below budget in all controllable categories (labor, bar cost, liquor cost)

Introduce new cost effective menu items that drive profits (currently 10% of bar mix)

Hired new management team and train daily on “high leverage activities”

Introduce new sales driving initiatives (Kids Night, Locals Night, “They Will Surf Again” Fundraiser)

Effectively manage ALL ASPECTS of business through delegation and coaching to other managers 2010-2011 Gourmet Italian Cuisine Galloway, NJ Food & Beverage Manager

Coordinate, hire, and train take out staff to accommodate $2.4 million annual sales

Negotiate pizza contracts with local schools to ensure strong brand marketing with area residents

Plan and execute job fair at Stockton College to recruit and publicize usage of campus meal card at restaurant

Tracked areas of opportunity in regards to delivery and guest feedback, identify issues and resolve through new policies and procedures

2006-2009 Bertucci’s Italian Rest. Marlton, NJ Assistant General Manager Marlton, NJ

Responsible for all financial reporting, including inventory, invoicing, and cost control analysis. Unit was among top 6 most profitable in 2009.

Coordinated Off premise sales initiative to help capture revenue from underdeveloped market share. Cultivated business relationships with potential repeat clients. Unit reported increase of 40% in this sales area for 2009.

Developed gift card sales initiative. Unit reported increase of 57% for holiday season 2008. 2002-2006 Hard Rock Café Atlantic City, NJ Kitchen Manager/Ops Manager

Managed FOH and BOH operations of a $7.5 million annual unit

Effectively managed food / beer & liquor / supply cost at or below budget / theoretical through proper receiving, storage, labeling, inventory, and ordering

Directed training for entire restaurant and retail department

Coordinate merchandise promotions and events for guests and club members, organize concert events for local bands and buyouts for group businesses (350+ people)

Acted as Guest relations director for all guest surveys and comments

Effectively analyze profit and loss statement and monitor controllable spending through use of declining budget

Schedule and hire all service staff (staffing numbers double seasonally) 1994 - 2002 TGI Fridays (CRWW) Langhorne, PA Bar Manager

Managed over $3.5 million annual unit

Held Assistant Kitchen Manager and Service Manager position.

Effectively managed food / beer & liquor / supply cost at or below budget through proper receiving, storage, labeling, inventory, and ordering

Wrote daily production and set pars to minimize waste

Conducted daily line checks to ensure health department regulations are met

Effectively managed total labor at or below budget through close overtime monitoring

Prepared meetings for new menu rollouts and training procedures

Taught service related seminars to drive sales and ensure proper company procedures were followed

Recognized as BEST service department in region through guest survey results

Promoted open communication with staff through weekly updating of information board

Coordinated all hiring procedures and teach orientation class for new hires

Closely monitored progress of all new hires to ensure guest satisfaction

Awarded LOWEST hourly turnover in region

Write schedule for 40+ employee staff

Education & Other Training/Skills

1992 – 1994 Rider University Lawrenceville, NJ

Credits towards BS in Marketing

Certified in Food Safety / Labor Management Systems / SAILOR / MICROS

Certified in use of Microsoft Word / Excel / PowerPoint

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