Quality Assurance Clinical Research

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CARRIE SHRIVER

Seattle, WA T: 206-***-**** Email: ******.*******@*****.***

Notable Skills

A total of 12 years in research, including 5 years project management. Proposal implementation. Proficient in designing and developing SOPs; instructional guides, checklists, recruitment materials; and sponsor status reports. Exceptional quality assurance. Proactively created efficiency and improvements. Created and analyzed tracking systems. Identified, triaged, and managed study concerns. Built and maintained collaborative relationships. Lab experience: packaging and shipping blood supplies, phlebotomy, finger sticks, and temperature monitoring. Proficient at safety standards: PPE and BBP. Certifications: GCP, Clinical Research Coordinator Foundation (CITI Program), BBP, and Mental Health First Aid. Professional Experience

Centers for Disease Control and Prevention, Seattle Quarantine Station, Seattle, WA Jan 2022 – Sep 2023 Quarantine Public Health Officer

Monitored, assessed, and met the station’s and its partners’ daily needs to prevent the importation and spread of infectious diseases. Managed four states: Washington, Oregon, Idaho, and Montana.

• Managed assigned cases, some requiring extensive communication between multiple entities and continuous follow-up.

• Led a team of contractors to enter COVID-19 cases. Ensured compliance on the data entry and follow-up.

• Served as the Safety Representative. Identified improvement needs and created preventative solutions. o Completed a monthly compliance report for the department leadership. o Ensured unexpired safety supplies were in stock and staff compliance. Monitored refrigerator temperature. o Provided advice and assistance to the National Quarantine Station Safety Group.

• Identified ways to improve station duties and collaborated with team members to streamline processes. o Created and implemented a new system to track cases, resulting in an over 95% follow-up rate. o Designed templates, guides, worksheets, and trainings to assist in following the strict CDC policies.

• Strengthened partnerships by providing trainings, collaborating to create procedures, and checking in regularly.

• Collaborated with other quarantine stations and department leadership. o Proactively created a multi-station work group to share ideas and increase competence. o Coordinated on-call services and scheduling between four Quarantine Stations. o Volunteered to deploy and assist the Newark Station during a potential disease outbreak.

• Mentored a new employee to provide support and guidance.

• Received several bonuses for my high-quality work.

• Highlighted in the CDC Branch Chief Notes for my quick problem-solving on a specific case. Centers for Disease Control and Prevention as Loyal Source Contractor, Seattle, WA May 2020 – Jan 2022 Public Health Advisor at Seattle Quarantine Station Assisted in COVID-19 disease prevention and reporting efforts.

• Increased staff performance efficiency and accuracy by streamlining processes, identifying knowledge gaps, creating additional trainings and job aids, and implementing new procedures. o Created an SOP due to a strong ability to break down tasks and establish step-by-step guides to ensure consistency.

• Because of my excellence, CDC staff requested that I provide data clean-up and quality assurance.

• Professionally interacted with travelers, and reporting, travel, and federal agencies to carry out regulations. UW School of Nursing, Seattle, WA May 2019 – Nov 2019 Clinical Research Coordinator

Implemented and conducted a study to evaluate an opioid use treatment intervention.

• Contributed to developing the SOP due to my progressive background in research.

• Planned and implemented satellite sites at community health clinics.

• Enabled positive collaboration with clinic staff by creating open dialogue and working together to meet our needs. 2

• Utilized an Electronic Health System, EPIC, to gather additional data, chart review, and recruit participants.

• Initiated changes to the study survey to ensure appropriate comprehension. Revised the survey using REDCap.

• Conducted informed consent, oriented, reimbursed, and followed up with participants in the study. Evergreen Treatment Services, Seattle, WA Jan 2018 – Dec 2019 Clinical Administrative Specialist

Collaborated with the clinical supervisors to meet the counseling department needs at an opioid treatment agency.

• Assessed operation areas that needed improvement and problem-solved with staff to address them. o Developed a process for addressing patient requests and concerns that slashed average patient wait times from 2-3 months to 1-3 weeks.

o Took the initiative to liaise between internal programs to form collaboration and improve patients’ needs. o Received recognition from leadership for my initiative to spot and problem-solve multiple issues.

• Created, implemented, and analyzed a qualitative and quantitative patient satisfaction survey.

• Renovated a required public health training for patients. Trained clinic staff. Evergreen Treatment Services, Renton, WA Oct 2016 – Dec 2017 Research Assistant – BEST Study

Implemented and coordinated a sexually transmitted infections prevention study at an opioid treatment agency.

• Independently carried out the daily research functions. Evaluated, identified, and enhanced operational procedures. o Exceeded recruitment expectations and was recognized for an incredibly high follow-rate of over 90%.

• Represented the study with integrity, provided excellent customer service, and collaborated with clinic staff.

• Volunteered to create and analyze a qualitative and quantitative patient needs assessment survey for the clinic. o Advised and assisted in creating a program to increase patient success. Public Health – Seattle & King County, Seattle, WA Mar 2011 – May 2016 CDC National HIV Behavioral Surveillance (NHBS) Seattle Site Coordinator Coordinated the Seattle site of the NHBS, which is a yearly CDC project that assesses populations at risk for HIV.

• Supervised data collection activities, conducted quality assurance observations, managed appointments, tracked reimbursements, processed and shipped lab specimens, and ensured research protocols and ethics were fulfilled.

• Conducted data collection activities, including informed consent, survey, blood draw, and test results to participants.

• Worked closely with the sponsor to check in and assess the needs of the study.

• Sponsor staff credited me for delivering high-quality work, citing potential problems, meeting goals and deadlines, and ensuring study compliance.

• Hired and supervised 6-9 employees.

o Mentored staff in research and working with the populations served.

• Carried out comprehensive formative research on the target population from multiple sources. o Designed, conducted, and analyzed qualitative research. o Built and maintained collaborative relationships in the community.

• Collaborated in writing formative and mid-study reports to the sponsor, submissions to the IRB, and creating local processes to carry out the study following CDC protocols.

• Developed and delivered instructional trainings and created job aids for new staff. o Recognized as an inspiring trainer.

• Routinely offered insight and advice at the yearly CDC nationwide training meeting. o As a result, the CDC NHBS leadership asked me to conduct some training segments.

• Created a manual of operation.

Education

Master of Social Work

University of Washington

Concentration: Policy

Bachelor of Science

Indiana University

Major: Public Affairs and

Nonprofit Management

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