Office Manager Business Development
Resume:
Michelle Pisciotta
**** *******, *** *******, ** 70119
Phone: 504-***-****
Email: ******************@*****.***
Objective
High-Performing accounting and business management graduate. Energetic professional with tireless work ethic and determination to excel. Quick to step up and take on leadership roles. Mesh easily with diversified teams to support and emphasize problem solving and project excellence.
Ability Summary
Advanced analytical capabilities, Intensive attention to detail, commitment to continuous learning and expert microcomputer software technology skills: GAAP, Sarbanes-Oxley Compliance. Transformational leader who reinvigorates companies by restructuring, streamlining, and strengthening financial operations to maximize performance and profitability.
Employment History
04/2022 - 08/2023
Manager of Business Development and New Technology
Ironwood Insights Group, LLC, Houston, TX
Market Research Interviewer with exceptional communication and interpersonal skills/proficient in designing un bias survey questionnaires and employing various interviewing techniques to gather insightful responses. Adept at time management ensuring efficient data collection and meeting project deadlines. Possess strong analytical abilities to identify trends and patterns in survey data. Adheres to ethical standards in research maintaining confidentiality and treating participants with respect. Technology savvy, comfortable with software and virtual platforms. Proven ability to adapt to changing conditions during interviews and address challenges positively. Collaborated Leader working on a team and a commitment to providing a positive experience for survey participants and contributing to the success of research projects. Quality Assurance to up to 396 calls a day in a call center to streamline business.
08/2019 - 03/2022
Property Manager
Star Personnel Agency, Houston, TX
* Welcome prospective tenants and offered details about the premises
* Guided tours accessible apartments emphasizing their features
* Kept precise records of potential renters applications, and lease agreements
* Formulated lease agreements & gathered security deposits and rent payments from tenants
* Addressed tenant inquiries for maintenance services promptly
* Explained Fair Housing rules and regulations
10/2018 - 08/2019
U Haul Office Manager
U Haul Dealership, Houston, TX
Reserved U Haul Trucks and Trailers for clients online. Calculated payroll for the department. Customer Service.
08/2017 - 09/2018
Assistant Store Manager
Chevron, Diamondhead, MS
Storefront Assistant Manager: Will add later.
08/2015 - 12/2017
Business Administrator
BUSINESS VENTURE CONCEPTS, Houston, TX
Business Administrator - Business Exposition Representative: Attended Business Expo.'s to generate more business. Data Entry in Constant Contacts to network businesses and to rent out booths to community events. Provided day to day functions of the business encompassing Accounts Payables, Accounts Receivables and Payroll, budgeting, and procurement's. Assisted with designs and implementation of web pages. Provides office services by implementing administrative systems, procedures, policies, and monitoring administrative projects. Attended business expos 2016-2018.
01/2014 - 08/2015
Business Office Manager
BURNETT STAFFING TEMPORARY AGENCY, Houston, TX
Business Office Manager Full-charge bookkeeper filed tax forms: 940'S, 941'1, C-3'S, W-2 STMT, and QTRLY
Developed and enforced effective office policies and procedures to optimize work compliance. Worked as a prep auditor. Oversaw daily operations of the business office managing A/R, A/P and Payroll. Perform diverse administrative tasks such as organizing and maintaining documents and updating databases. Prepared reports and promptly addressed issues. Provide exceptional customer service support by responding to related billing and appointment scheduling and general inquiries. Collaborated with the Owners or Management team to contribute top short-term and long-range planning initiatives, ensuring alignment with organizational goals. Maintained financial activities and assisted in budget development ensuring fiscal responsibility and to adhere to financial objectives.
08/2013 - 11/2013
Property Management/Accounting Clerk (Contract)
I-45PROP MANAGEMENT, Houston, TX
Ensure accurate timely billing of rent and charges. Organized and maintained filing system with confidential lease agreements. Assisted Tenants with inquiries and complaints professionally. Processed payments, refunds, exchange accurately and efficiently. • Managed the books in Intuit Quickbooks Online Plus.Matched the downloaded transactions from the bank. • Categorized checks, processed and posted AP & A/R, ran payroll for 50 employees and financial reports. • Rotated work positions as an Accounting Clerk from Avatar home health care to Property Manager for I-45 properties at two separate locations. • Coordinate activities of vendors and contractors. Created roster sheets in Excel. • Issued security cards, typed leases, answered phones, made copies, faxed documents and all other clerical work.
01/2013 - 08/2013
Accounting Clerk & Human Resources (Contract)
KN MEDICAL THERAPY, Houston, TX
Accounting Clerk & Human Resources (Contract) Started books for all patient/vendor/employee accounts utilizing Intuit Quickbooks Online Plus 2013.Senior Finance Executive with responsibility for financial affairs, daily business operations, corporate administration and H/R employee benefit programs. Recruit, train, and lead nursing staff through reports. Created a recurring invoice billing template. • Ran bimonthly payroll. Performance reviews. • Coordinate activities of vendors and contractors • Entered in and updated QuickBooks for KN Med employee's for payroll TB processed • Ran A/R &A/P reports posted and filed patient payments. • Created, calculated, and ran the expense reports for reimbursement in MS Excel for the nurses. • Collaborated and communicated with nurses out in the field on specific status reports on patients. • Prep audited, created, and updated all human resource documents filed with the company. • Examined all the tax forms, licenses, CPR certifications, driver's license, car insurance and paperwork was current for all employees on file. • Composed and strategized all marketing reviewed incoming emails and correspondences as needed.
08/2012 - 11/2012
Accounting Clerk & HVAC Dispatcher Vehicle Mainten
SENTINEL A/C & HEATING,, None Selected
08/2012-11/2012 SENTINEL A/C & HEATING Accounting Clerk & HVAC Dispatcher Vehicle Maintenance Supervisor • Dispatched technicians in the field. Ensured preventive safety measures. • Kept the books in order and performed accounting functions. • Operated in QuickBooks Enterprise 2013. Preventive maintenance scheduling intervals and work to maintain, update and improve the operational efficiency of the CMMS system. • Issued PO's, and formatted estimates. DSC list, estimates pending list, active list, and jobs closed. • Communicated with technicians - entered their time in invoices for payment of their timesheets. • Cataloged and filed timesheets at the end of each month. • Issued Freon tags, and invoices to technicians. Entered truck stock into an inventory list in Excel. • Recorded and stored vehicle maintenance logs for the company. Logged in slips. Analyzed equipment downtime ramification and developed Emergency Response Action Plans (ERAP) in the event of equipment failure. • Checked the mail. Operated security gate: signed off on incoming packages from UPS and FEDEX.
12/2009 - 05/2010
Accounting Clerk & Prep Auditor
I.B. SERVICES, Houston, TX
Accounting Clerk & Prep Auditor • A/R & A/P utilizing Quick Books Posted EFT funds. Matched P.O.'s with invoices, wrote checks to vendors. • Processed P/R checks for 20 employees, mailed invoices, and audited files. Performed administration functions.
Education History
Bachelor's
3 Years of College or a Technical or Vocational School
Our Lady of the Lake University, San Antonio, TX
Accredited by the Association of Collegiate Business Schools and Programs: Core business courses include Principles of Acct I & II, Legal Concepts, Principles of Economics, Finance, Production & Operations Mgmt., Strategy & Policy, Marketing, Int'l Business, Business in Society, Information Systems and Information Technology Member of the National Society of Success & Leadership. Earned a National Engaged Leadership Certificate. Sigma, Alpha PI. Earned over100 College Credits towards my BA/MGMT Degree. On a fast trac program for weekend classes. Was on a weekend Fast Track A & B Program.
General Business/Medical
Associate's Degree
Lone Star College, The Woodlands, TX
Earned an Associates of Applied Science Degree and transferred to a 4 year Our Lady of the Lake University. National Dean & Chancellor Student during enrollment.
Communications
Vocational School Certificate
Excelsior College, Albany, NY
Breakthrough Award Dale Carnegie, Inc. in Public Speaking and Communications.
Microcomputer Software Occupational Technology
2 Years of College or a Technical or Vocational School
A.O.S. Microcomputer Technology Institute, Houston, TX
Earned Associates Degree in Occupational Studies. Honor Roll Student during enrollment.
Occupational Licenses, Certificates and Training
Medical Assistant
Medical Assistant Certificate
• Information Management Certificate: CCAF
Management Financial & Accounting & Quickbooks Courses: Lone Star
• Chinese Community Center: MS Word, Excel, Dbase, and Job Prepare
• Phillips Jr. College: Paralegal Studies
06/2007
Medical Assistant Certificate
Northwest Educational Center
08/2002
Information Management Certificate
CCAF
Honors & Activities
Honor roll student during enrollment to MTI, Lone Star College, NWEC, and OLLU. Was a National Dean & Chancellor student at Lone Star College during enrollment. Was an honor roll student at NWEC in pursuit of being a Certified Medical Assistant during enrollment. As an honor roll student at OLLU, Sigma Alpha Pi earned an Engaged Leadership Award and Certificate from the National Society of Success and Leadership.
Additional Information
You may also contact Karen Garza at Ironwood Insights Group, LLC for a reference. 281-***-****
Detailed References
Robert Becerra, Jr., Retired - MSGT
USAF
14567 Sneider
Houston, TX 77070
******.*******@*****.***
Contact this candidate