Vice President Executive Assistant
Resume:
ESTHER L WEST
Anchorage, AK ***** 907-***-**** *****@***.***
PROFESSIONAL
SUMMARY
oProactive Executive Assistant to the Vice President takes on complex tasks for executives, innovating appropriate solutions and executing with minimal guidance.
oStrong organizational, project management and problem-solving skills with impeccable multi-tasking abilities. Exercises discretion and confidentiality when dealing with privileged information.
SKILLS
oMeeting planning
oInterpersonal skills
o Expense Reporting
o Executive support
EXPERIENCE
July 2002 to Current
VOLUNTEER- COMMUNITY SERVICES
oDistrict Governor 49A Lions Clubs, Alaska, July 2012 – 2013 representing Alaska Lions in promoting community service projects
oDistrict and Multiple District Sight/Vision Chair 2012 to present
oPromotes visionscreening in area schools across the state. Organized screening of 174,592 in just over 10 years
oAward- Lion of the Year, Alaska, 2006 – 2007, 2022 – 2023
oPresidential
o Awards for Exceptional Service from Lions International, 2014, 2020 and 2021
October 2003 - January 2014
INSURANCE AGENT, COMMERCIAL ACCOUNT EXECUTIVE, ASSISTANT TO VICE PRESIDENT
Conrad Houston Insurance Anchorage, AK
oManaged daily office operations, including scheduling appointments and meetings.
o Collected information from clients or customers during interactions with organization's representatives.
o Greeted visitors upon arrival at office and guided them to appropriate meeting locations it required.
o Assisted in coordinating events by preparing agendas, securing venues, and sending out invites.
o Processed invoices for payment, ensuring accuracy in amounts owed before submitting for approval.
o Interviewed and obtained all required information to quote prospective clients.
o Explained different options to prospective clients and recommended suitable insurance policies.
October 1986 – August 2002
COMMERCIAL ACCOUNT MANAGER
E C. Cooper Insurance - Watkins Glen, NY
o Prepared customer presentations and demonstrations of products to solicit new business.
o Managed client risk exposure and coordinated services for development, retention and rounding of
accounts.
o Processed daily mail, email and phone calls from customers and producers to generate new business.
o Maintained required data in agency management system to follow corporate guidelines.
o Analyzed client needs to identify coverage solutions and produced policy and quotes.
o Reviewed audits of policies for accuracy to facilitate corrections between client and carrier.
o Provided ongoing support to assigned accounts by acting as their primary point of contact for any issues or inquiries.
June 1970 – June 1986
BUSINESS MANAGER
Lyman D Gridley, Inc. - Elmira, NY
o Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
o Drafted reports and documents to improve correspondence management, schedule coordination and record keeping.
o Assisted with hiring process and training of new employees.
o Compiled, processed and uploaded monthly Ford Motor Company financial statement
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