Customer Service Food Safety

Damian Ramirez

657-***-**** ************@******.*** Santa Ana, CA 92703

CAREER OBJECTIVE

Hard-working with knowledge of buyer awareness, credit operations, and distribution management. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals.

EXPERIENCE

MEAT CLERK, Santa Ana, CA

Northgate Markets, August 2022-July 2023

• Disposed of expired or damaged goods promptly following established health department guidelines.

• Arranged food display case in visually pleasing presentation to improve meat sales.

• Followed proper food safety procedures when handling meat products.

• Ensured all products were labeled correctly according to company standards.

• Inspected meat and food products regularly, checking expiration dates and potential health risks.

• Maintained safe work environment by cleaning and sanitizing knives and cutting equipment.

• Rotated product regularly to maintain freshness while minimizing waste due to spoilage or expiration dates.

• Developed customer relationships by providing excellent customer service. SHIPPING AND RECEIVING ASSOCIATE, Irvine, CA

Ledra Brands, April 2022-August 2022

• Loaded, stacked, and transported products and materials by truck.

• Prepared finished goods for shipment according to customer requirements.

• Inspected items for defects or damage prior to shipment and reported discrepancies as needed. CASHIER, Santa Ana, CA

IN-N-OUT, December 2021-March 2022

• Provided efficient and courteous service to customers.

• Processed customer orders and ensured the accuracy of their purchases.

• Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.

• Operated cash register and accurately processed payments, returns, and exchanges. COURTESY CLERK, Santa Ana, CA

Northgate Market, March 2019-September 2021

• Packaged and carried out purchased items to customer vehicles.

• Answered customer questions and directed patrons to appropriate store locations according to needs.

• Operated the cash register and processed customer transactions.

• Kept store front end clean and organized.

• Carried out price checks and answered customer questions.

• Retrieved carts for customers from parking lots and storage areas.

• Greeted customers in a friendly and professional manner.

• Verified that all coupons were valid before processing transactions.

• Checked shelf labels for each item for pricing accuracy.

• Maintained accurate stock levels by replenishing merchandise as needed.

• Unloaded delivery trucks of incoming merchandise from vendors and suppliers.

• Provided excellent customer service while stocking shelves with fresh produce.

• Tracked expiration dates on perishable products to ensure they are removed from sale prior to expiry date.

• Ensured that all food safety regulations were followed in accordance with company policy.

• Practiced safe handling techniques when lifting heavy boxes of produce. EDUCATION

HIGH SCHOOL DIPLOMA

Santa Ana High

SKILLS

Safe Food Handling Proper Storage Procedures Customer Interaction Health And Safety Standards Food Packaging And Labeling Employee Training And Supervision CERTIFICATIONS

LANGUAGES

Spanish

Bilingual

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