EMILY
MCLAMB
************@*****.***
Devils Lake, ND
Online Digital Resume
SKILLS
• Policies and procedures
• Staff Management
• Strategic planning
• Business administration
• Negotiation
• Sales and marketing
• Supply chain
• Search Engine Optimization
• MS Office Suite
• SAP
• ERP
• Project Management
• Verbal and written
communication
• Job inspections
• Operations management
• Coaching and mentoring
• Contract Management
• Budgeting
• Schedule optimization
• Creative merchandising
• Improvement initiatives
• Business Development
• Business planning
• Financial Management
PROFESSIONAL SUMMARY
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem- solving.
WORK HISTORY
Emily’s TotLot-Where Kid’s Can Be Kid’s
Private Childcare-Owner
Devils Lake, ND 07/2023-Current
• Engage with parents and families to build positive relationships for children to thrive
• Manage program paperwork and child records
• Attended approved training and continuing education courses to maintain certificates
• Furnished facility with supplies, equipment, food and materials to foster social and cognitive development
• Maintained high-quality childcare standards based on developmentally appropriate practices
Darline’s Kiddy Corner-Co-Owner
Carrington, ND. 05/2022-Current
• Engaged with parents and families to build positive relationships for children to thrive
• Operated under licensing guidelines to protect health, safety and well-being of children
• Managed program paperwork and child records to comply with state requirements
• Evaluated staff and offered guidance to enhance knowledge, skills and professional development to optimize learning environment
• Key Performance Indicators
• Medical Terminology
• Experience with
Inpatient/Outpatient Coding
Policies & Guidelines
EDUCATION
Rasmussen University -
Moorhead, MN - 05/2019
Associate of Business
Rasmussen University
St. Cloud, MN – (Expected
Graduation Date) 03/2025
Medical Billing and Coding
• Maintained high-quality childcare standards based on developmentally appropriate practices
• Attended approved training and continuing education courses to maintain certifications
• Recruited, selected and retained high-quality staff to reduce turnover and foster stability
• Furnished facility with supplies, equipment, food and materials to foster social and cognitive development
• Resolved conflicts and administered corrective action to foster positive experience for children and staff
• Adhered to budgetary guidelines to set financial goals and maintain daycare's profitability
• Executed marketing plan and promoted positive image to achieve enrollment goals
• Maintained high-quality childcare standards based on developmentally appropriate practices
• Supervised childcare workers and oversaw facility to meet state requirements for education and training.
• Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review
• Attended professional meetings and conferences to maintain and improve professional competence
• Implemented school policies, procedures and systems to promote safe and healthy environment in compliance with state standards
• Recruited, hired and evaluated primary and supplemental staff and recommended personnel actions for programs and services
• Maximized occupancy of building to achieve return on investment
• Partnered with marketing and PR to generate content for social media, news outlets and company website
• Supervised staff of numerous personnel by implementing company policies, protocols, work rules and disciplinary action
• Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth operations
• Trained and developed personnel to improve safety, employee relations and resolve job related issues
Maurice's - Manager
Dilworth, MN & West Fargo, ND, MN & ND • 08/2021 – 04/2022
• Accomplished multiple tasks within established timeframes
• Developed and maintained relationships with customers and suppliers through account development
• Approved regular payroll submissions for employees
• Applied customer feedback to develop process improvements and support long-term business needs
• Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
• Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
• Evaluated report data to proactively adjust and enhance operations
Palm Beach Tan - Manager
Fargo, ND • 09/2018 - 01/2021
• Accomplished multiple tasks within established timeframes
• Onboarded new employees with training and new hire documentation
• Cross-trained existing employees to maximize team agility and performance
• Maximized performance by monitoring daily activities and mentoring team members
• Evaluated employees' strengths and assigned tasks based upon experience and training
• Developed and maintained relationships with customers and suppliers through account development
• Delivered feedback to decision-makers regarding employee performance and training needs
• Approved regular payroll submissions for employees
• Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
• Recorded inventory sales into organization's weekly income report
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels
• Evaluated report data to proactively adjust and enhance operations
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
• Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth operations
Darline's Kiddy Corner - Manager Director
Carrington, ND • 05/2014 - 09/2018
• Engaged with parents and families to build positive relationships for children to thrive
• Operated under licensing guidelines to protect health, safety and well-being of children
• Managed program paperwork and child records to comply with state requirements
• Evaluated staff and offered guidance to enhance knowledge, skills and professional development to optimize learning environment
• Attended approved training and continuing education courses to maintain certifications
• Recruited, selected and retained high-quality staff to reduce turnover and foster stability
• Furnished facility with supplies, equipment, food and materials to foster social and cognitive development
• Resolved conflicts and administered corrective action to foster positive experience for children and staff
• Adhered to budgetary guidelines to set financial goals and maintain daycare's profitability
• Executed marketing plan and promoted positive image to achieve enrollment goals
• Maintained high-quality childcare standards based on developmentally appropriate practices
• Supervised childcare workers and oversaw facility to meet state requirements for education and training.
• Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review
• Attended professional meetings and conferences to maintain and improve professional competence
• Implemented school policies, procedures and systems to promote safe and healthy environment in compliance with state standards
• Recruited, hired and evaluated primary and supplemental staff and recommended personnel actions for programs and services
• Maximized occupancy of building to achieve return on investment
• Partnered with marketing and PR to generate content for social media, news outlets and company website
• Supervised staff of numerous personnel by implementing company policies, protocols, work rules and disciplinary action
• Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth operations
• Trained and developed personnel to improve safety, employee relations and resolve job related issues
Holy Family Villa Assisted Living – Certified Medication Assistant
Carrington, ND 09/2010-03/2011
• Provided direct care to residents
• Administered medications to residents
• Measured and recorded residents’ vital signs
• Collected and processed specimens for laboratory testing
• Recorded and reported information regarding residents regarding medication compliance, potential issues, etc.
• Responded to residents’ calls and made sure their needs were always met
• Prepared and transported residents to meals, appointments and/or other activities
• Assisted residents with the care of their rooms and belongings
• Assisted with admission, transfer and/or discharge of residents
• Provided post mortem care in the event of a residents passing
.