Package Handler Warehouse Associate
Resume:
Neka Anderson
Motivated well rounded Service Professional
Newark, NJ
***********@*****.***
To become a successful professional through consistent learning and development of skills. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Package Handler
No Borders Delivery - Remote
March 2023 to Present
• Receive parcels and corresponding re-shipping information
• Repackage parcels
• Ensure packages are properly labeled for shipment
• Label & ship to specified destinations
Amazon Warehouse Associate
Amazon Warehouse - Linden, NJ
November 2022 to Present
• Stack and pile finished goods into containers.
• Pack them following a specific set of instructions.
• Check to ensure containers are damage free while sorting according to system.
• Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.
• Move completed packages for loading.
• Unload and load different products and packages on dock for sorting Lyft/Uber Driver
Lyft & Uber - Copiague, NY
March 2017 to September 2022
Driver
Service Advisor
Luther Sales - Hauppauge, NY
November 2015 to March 2016
• Liaison between customers and various companies
• Quality assurance representative
• Troubleshooting & problem-solving orders
• Head of own department solving various issues related to orders shipping and customer satisfaction Manager Trainee / Direct Sales Agent
Executive Enterprise - Massapequa, NY
August 2015 to October 2015
Advertisement and Marketing Education daily
Managed and trained others under a self recruited team Directly signed customers up for Verizon Home Services Mapped & navigated to assigned areas
Full Customer Service Rep
PSEGLI/National Grid - Melville, NY
April 2013 to November 2014
April 2013 through 2014
• Handled all level inbound calls in a fast paced, high volume Call Center.
• Answered inquiries regarding bills, payments, change of service, meter readings etc. in a professional and courteous manner
• Make payment arrangements and financially advising customers of other options available
• Completing daily computer task such as emails, analyzing and correcting bills, sending/ receiving applications and any other communications to fully assist customers Customer Service/ Sales Representative
New Vitality - Farmingdale, NY
May 2011 to July 2012
Handled inbound and outbound calls in a fast paced call center.
* Answered inquiries regarding product information and/or delivery.
* Persuaded customers to try new products based on acquired information.
* Recovered existing customers by explaining current promotions available.
* Placed new orders as well as editing future orders for existing customers. Test Center Administrator
Prometric - Melville, NY
September 2010 to December 2011
Administered computer-based exams in a professional testing center.
* Center opening and closing.
* Greeting and checking in candidates while verifying identification.
* Proctoring;
* Complying with client and company policies,
* Protecting the security of the exams and the environment.
* Trouble-shooting and documenting any problems during testing sessions.
* Providing all types of support and perform duties assigned by the supervisor. Administrative Assistant
Forster & Garbus - Farmingdale, NY
March 2009 to November 2009
Coordinated and performed a range of operational support.
* Provided administrative/secretarial support such as making and answering telephone calls regarding legal accounts
* Sent and received 100+ emails per day regarding accounts and other problems.
* Processed 200+ papers per day.
* Created various systems and charts for corresponding information.
* Performed many other general office task such as faxing, copying, filing, mailing etc. Server
Applebee's Restaurant - Farmingdale, NY
October 2008 to February 2009
Responsible for serving an average of approximately 50 patrons for shift.
* Explained how menu items are made, described cooking methods and ingredients..kn Sales Associate
Banana Republic - New York, NY
January 2008 to September 2008
Courteously greeted customers
* Assisted customers with clothing options
* Accurately balanced cash register
* Handled customer issues with patience and sensitivity
* Helped create merchandise displays
Substitute Teacher
Casa Esperanza - Wake Forest, NC
January 2007 to December 2007
Filled in for absent teachers in emergency and on short and medium term assignments.
* Set and corrected homework assignments and projects.
* Employed materials and techniques of regular teacher where available. Server
The Nautilus Diner - Massapequa, NY
June 2005 to January 2007
Responsible for serving an average of approximately 40 patrons for shift.
* Explained how menu items are made, described cooking methods and ingredients.
* Preparing and serving various sides and drinks for customers. Collector
Professional Credit Services - Farmingdale, NY
February 2005 to April 2005
Telephone collections of past due accounts.
* Informed customers in regard to their account status and payment options.
* Related typing and Data Entry.
* Successfully collected 75% of assigned accounts. Salesperson/Manager Trainee
Nine Zero Marketing - Farmingdale, NY
October 2004 to January 2005
Circulated among potential customers by foot.
* Demonstrated use of products.
* Answered questions about product features and benefits.
* Persuaded customers to purchase merchandise.
* Trained and supervised new hires
Administrative Assistant
Jonan Products and Services - Floral Park, NY
February 2002 to September 2004
Coordinated and performed a range of operational support.
* Provided administrative/secretarial support such as answering telephones, faxing, filing, assisting visitors, and resolving any office problems and inquiries.
* Composed and edited correspondence and transcribed agendas.
* Managed payroll and company billing.
Education
N/A in Business Administration
CUNY Queens College
2005 to 2007
pharmacy technician program @ Farmingdale
Skills
• Word processing, spreadsheets Proficient in basic operating systems like Microsoft Outlook, Word, PowerPoint, Excel and the internet. Micros systems Experienced in various call center applications/ dialers
• Medical terminology
• Direct Sales
• POS
• Business Development
• Product Demos
• Cold Calling
• Salesforce
• Payroll
• Account Management
• Negotiation
• Upselling
• Pricing
• Project Management
• Marketing
• Outside Sales
• Quality Assurance
• Management
• Profit & Loss
• Communication skills
• Bookkeeping
• Microsoft Excel
• Computer skills
• Outbound sales
• Sales
Certifications and Licenses
Pharmacy Technician
Driver's License
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