Service Technician Field
Resume:
Myron R. Roberts
Sylvania, Georgia 30467
706-***-**** Cell
***************@*****.***
PROFESSIONAL EXPERIENCE
United Rentals Savannah, GA 2021
Senior Field Ser
vice Technician IV
Resposible for break/fix of Diesel, LP, IC and Electric equipment. Performing warranty and pm service.
Performing services on Rental and Customer Owned equipment
Thompson Lift Truck/Thompson Tractor Co. Augusta/Savannah, GA 2017-2021
Field Service Technician
Responsible for break/fix of IC Engines, Diesel Engines, Electric Forklifts, Power Systems as well as performing PM’s as needed and scheduled. Formal training on such makes as Caterpillar, Mitsubishi,Hyundai, Moffett, Princeton, Piggy Back, Pallfinger etc. Responsible for servicing in the Savannah & Augusta area. Identified and reported sales and service opportunities
on a weekly basis. I have tools and test equipment to perform all task.
ATS Corporation Augusta, GA 2014-2017
Multi-skilled Technician II/Lead Tech
Troubleshooting, installation, pm & repair of electrical & mechanical equipment. Performing work on 38,000 volt circuits down to 24 volt circuits Supervising 4 technicians, managing service call load as well as distributing calls to techs electric & gas forklifts, repaired powered pallet jacks. Responsible for safety of technicians as well as training. Responsible for OSHA compliance. Held safety meeting weekly. Never an accident on my watch.
King America Finishing Inc.. Dover, GA 2010 - 2014
Master Industrial Electrician
Troubleshooting, diagnostic, installation and preventive maintenance on electrical equipment and systems
Performing work on 12000 KVA, 480, 277, 208, 120 volt circuits as well as low voltage AC & DC circuits. Blueprint and schematic reading on various equipment and systems. AC/DC motor & drive diagnostics, installation and repair up to 200 HP. Electric & gas forklift repair. Troubleshooting electrical, hydraulic & mechanical failure. Powered pallet jacks etc
Asta Waynesboro, GA 2010 Plant Closed
Master Industrial Electrician
Troubleshooting, diagnostic on electrical & mechanical systems. PLC diagnostics, blueprint and schematic reading. Performing maintenance on 24, 120, 208, 230, 277, 480 volt circuits AC & DC.
Performing maintenance on hydraulic pneumatic systems and equipment. . Electric & gas forklift repair. Troubleshooting electrical, hydraulic & mechanical failure.
THE TIMKEN CO. Sylvania, GA 2005 – 2010 Lay Off
Master Industrial Electrician
Only maintenance person on second shift supporting 150 plus operators. Diagnostics on electrical systems, electrical equipment, mechanical equipment, repairing, installing and performed preventive maintenance on a daily basis. PLC diagnostics,as well as blueprint and schematic reading on all equipment. Sensor and sensor controller maintenance, lighting systems 120 & 277 volt installation and repair. High voltage Circuit Breakers 3 Phase 480 volt installation and calibration Low voltage control circuitry diagnostis and installation. AC/DC 3Phase motor and drive repair and installation Forklift, scissor lift, boom lift operation, maintenance and repair. All work in compliance with the National Electric Code.Experience with tools such as grinders, presses, welders, plasma cutters etc. Hydraulic and Pneumatic repair and installation.
MANHATTAN CONSTRUCTION CO. Greenville, SC 2004 - 2005
Industrial Electrician
Installing new electrical systems in new facility.
LANIER WORLDWIDE, Inc.
Healthcare Account Manager Atlanta, GA 1994 – 2004
Was responsible for accounts in the healthcare industry.
Product lines included dictation, transcription, electronic signature, imaging,
document management software, and system integration
Sales to executive management (Chairman level) and department heads
Met or exceeded 100% of quota each year
Served as a member of the Primus Council (top 5% of sales force)
Training Doctors & Medical Records Transcriptionist on hardware, software and peripherals.
IBM CORPORATION Atlanta, GA 1979 -1994
Marketing Representative
Was accountable for marketing large, mid-range systems, software, printers and maintenance
Agreements
Met or exceed 100% of quota each year
Repeat 100% club trip winner
IBM Corp
Field Manager
Responsible for managing service territory with 20 Customer Engineers. Maintaining existing customer base as well as growing the customer base. Responsible for selling Maintenance Agreements to increase Service Revenue. Responsible for customer engineer parts inventory reconciliation. Managing parts usage as well as cost. PowerPoint presentation to upper management as well as presentations to team
IBM Corp
Staff Instructor Atlanta, Ga
Responsible for training of customer engineers. Blue print reading, schematics, VOM training, Oscilloscope training, Mechanical/Electrical training .Computer training, Microsoft Suite etc.
IBM Corp
Senior Customer Engineer Augusta, GA
Managed territory of mainframe systems both large and mid-range & peripherals. Performing diagnostics, repairs and installations. Configuring loading software and installing updates as needed.
IRELAND ELECTRIC CORPORATION Augusta, GA 1977 - 1979
Commercial/Industrial Electrician
Responsible for installing and maintaining industrial and commercial electrical systems.
SYLVANIA SPINNING CORPORATION Alendale, SC 1975 - 1977
Supervisor
Managed 25 employees in a Textile Pant environment for Receiving, Blending, Carding & Spinning departments. Responsible for keeping production at a very high level.
Machine Operator
Responsible for operation of 5 machines blending nylon to be used in carpet.
EDUCATION & TRAINING
Leadership Training Ogeechee Technical College Statesboro, Georgia
PLC Programming and Diagnostics GE Fanuc Birmingham, Alabama
Electrical Technology Augusta Technical College Augusta, Georgia
Ongoing IBM & Lanier Sales and Product Training
Computer Skills: Microsoft Word, Excel, PowerPoint, Outlook, Windows 7, 10, Windows NT, ME, XP, 2000 Professional, 98, 96, SQL, Novell, IBM Lotus Notes, Goldmine and Access
AWARDS & RECOGNITION
Primus Council - Trip Winner for 8 years
IBM 100% Club Trip Winner for 5 years
IBM Means Service Award for 8 years
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