Systems Analyst Business Lead
Resume:
Samuel T Clay Jr.
Chester, VA ***36
***********@*****.***
** ******* ** **** ******** Veteran -Secret Clearance
Professional Summary
Results-driven Program Analyst and Business Systems Analyst with extensive experience in organizational change management, stakeholder engagement, and process improvement within military and federal environments. Proven track record of developing training materials, conducting data analysis, and executing strategic communications. Adept at delivering quality presentations and documents while ensuring compliance with federal regulations.
Professional Experience
Business Systems Analyst
CACI INC - FEDERAL
November 2021 – Present
40 Hours/Week
Facilitated the requirements gathering process, working closely with clients to understand their needs and recommend best practice solutions.
Created high-quality PowerPoint, Word, and Excel documents for client presentations, enhancing strategic communication efforts.
Developed and delivered high-level training aids, including quick start guides and one-pagers tailored to stakeholder needs.
Coordinated across multiple workstreams to build awareness of pending HR systems and process changes.
Developed Organizational Change Management (OCM) scoping documents, including communication plans and tailored training products for various stakeholder categories.
Engaged with organizational stakeholders to identify and leverage change agents for effective implementation.
Conducted business process analysis, providing recommendations to enhance operational effectiveness and efficiency.
Area Manager
Walmart Distribution Center
February 2021 – October 2021
60 Hours/Week
Provided leadership and training to over 50 employees, ensuring effective operational procedures were in place.
Collaborated with internal departments to optimize shipping and order flow, enhancing efficiency.
Senior Logistics Advisor
US Navy
September 2018 – February 2021
60 Hours/Week
Managed operations for a shipboard Supply Department, achieving a 98% customer readiness rating through effective logistics and HR management.
Conducted financial and data analysis related to travel and purchasing accounts.
Senior Logistics Human Resources Director
US Navy - Reserve Command
February 2015 – July 2018
60 Hours/Week
Supervised warehouse activities, reporting directly to the Warehouse Manager and ensuring effective team management.
Developed plans and products for internal communications, enhancing stakeholder engagement.
Logistics Department Human Resources Supervisor
December 2012 – February 2015
60 Hours/Week
Managed a significant budget and supervised customer service representatives, ensuring high satisfaction rates and operational effectiveness.
Electrical Engineering
US Navy
July 2001 – December 2014
60 Hours/Week
Operated and maintained critical electrical systems, supporting logistical and operational functions within the Navy.
Skills
Organizational Change Management: Scoping documents, stakeholder engagement, training development.
Data Analysis: Financial analysis, business process analysis, geospatial data handling.
Communication Strategy: Developing and executing internal and external communications plans.
Training Development: Creating training aids and materials tailored for diverse audiences.
Technical Proficiency: Advanced knowledge of Microsoft Office Suite (PowerPoint, Word, Excel) and processing System tools.
Lean Six Sigma
Principles
Training Development
Operational Safety
Cross-Functional Leadership
Logistics
HR Management
Problem Solving
Employee Relations
Education
B.S Business and Management
Excelsior University
Jan 2024 GPA: 3.7
Certifications
Received numerous awards for outstanding military, humanitarian, Sailor of the Quarter, and community services.
References
Available upon request.
Contact this candidate