Customer Service El Paso
Resume:
Juan Gutierrez
El Paso, TX *****
**********@*****.***
Seeking a position where I can utilize my experience and skills I have over 42 years in office management, maintenance, janitorial, landscaping, customer service and have attended several seminars in dealing with personnel, management, HR and public relations. Willing to relocate to: El Paso, TX - Fort Worth, TX - San Antonio, TX Authorized to work in the US for any employer
Work Experience
Humanitarian/Owner/Minister
Dio's Ministry, handyman and humanitarian services - Ciudad Juárez, Chih. June 2008 to September 2023
Performed handyman, ministry,humanitarian aid from plumbing,electrical, mechanical, food, medicine,clothing for the indigenous people in Mexico including rescuing animals. Owner/Operator/Retired
JRG'z Janitorial and Maintenance Services - El Paso, TX June 2003 to August 2022
Provided top quality janitorial and maintenance services. I was in charge of customer service, obtaining new contracts, and inventory control, consulting in the janitorial, landscaping, and maintenance industries including on how to obtain and submit bids, apply the OS1concept, diversify, budgets, i am well-versed on the process of hiring persons with disabilities, go-green, and set up safety operational programs.
Security Officer
Wellington Retirement - N Richland Hills, TX
December 2001 to June 2003
Patrolled, secured and accessed building to authorized personnel. Monitored all incoming and outgoing packages. Supervised the security and housekeeping staff. Responded to all fire and burglar alarms, dispatched and handled all emergencies as required. Input daily reports into computer, collected monthly rents.
Security Officer
312 Management - Fort Worth, TX
June 2001 to April 2003
Patrolled, secured and accessed building to authorized personnel. Checked all incoming and outgoing packages for the mailroom along with miscellaneous duties. Monitored CCTV, fire and burglar alarms dispatched and responded to all emergencies as required. Assisted different department as needed issued access cards to employees, Input daily reports into computer and inventory of security sensitive items.
Security Officer
All Saints Hospital - Fort Worth, TX
January 2000 to September 2001
Patrolled, shuttled, secured, monitored all alarm systems and CCTV's. Accessed restricted areas to authorized personnel, assisted in emergency situations. Inventory of patient and employee valuables. Dispatched, answered phones and shuttled patients, employees and visitors.Checked bags incoming and outgoing, Input daily reports into computer. Attended various training courses as required and trained new employees.
Owner
JRG'z Janitorial and Maintenance Services - El Paso, TX August 1985 to December 1999
Provided maintenance, landscaping, janitorial and security services to employers was in charge of payroll, training, evaluating, hiring and obtaining new business.Public relations, customer service, inventory, budgeting, and overall operations.
Operations Supervisor
Elizas Janitorial Services Inc - El Paso, TX
July 1985 to November 1992
I was in charge of the operation consisted of supervising 5 employees including inspecting,evaluation, training,supplies and transporting employees to different sites. Aircraft Armament Systems Specialist/Training Inst US Air Force - San Antonio, TX
April 1981 to June 1985
I was a training instructor in Lackland AFB trained new recruits and cross- trained to a new career field as a aircraft armament systems specialist.
Education
Certification in Security Officer Level 2
Public Safety Academy - El Paso, TX
August 2023 to August 2023
Certification in Security Management
Safety and Security Academy - El Paso, TX
September 2009 to June 2010
Diploma in Refrigeration/AC
Western Technical College - El Paso, TX
September 1989 to June 1990
Associates in Aircraft Armament
USAF Technical Training School
June 1981 to June 1983
High school diploma
July 1976 to June 1980
Skills
• Project management
• JCAHO
• Outdoor work
• Supervising experience
• Facilities maintenance
• Janitorial experience
• Custodial experience
• Groundskeeping
• Management
• Microsoft Office
• Communication skills
• Time management
• Leadership
• Driving
• Crew management
• Lawn care
• Mechanical knowledge
• Customer service
• Organizational skills
• Security
• Problem management
• Military
• Conflict management
• Interviewing
• Project leadership
• Windows
• Team management
• Microsoft Access
• Recruiting
• Financial acumen
• Schematics
• Human resources
• Public relations
• Business development
• Budgeting
• Account management
• Operations management
• Payroll
• Quality control
• Plumbing
• Profit & loss
• Hospital experience
• Office management
• Documentation review
• Employment & labor law
• HVAC
• Training & development
• Accounting
Certifications and Licenses
Driver's License
June 2020 to June 2030
Guard Card
September 2023 to Present
Level 2
Baton Permit
Non-CDL Class C
June 1976 to June 2030
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