Customer Service, Crew Member, production worker, packer
Resume:
Tina whatley
Augusta, AR *****
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
McDonalds Crew Member
McDonald's-Bald Knob, AR
January 2024 to Present
• Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
• Prepared food items according to standardized recipes and procedures, ensuring quality and consistency
• Maintained cleanliness and organization of work area, adhering to health and safety regulations
• Managed high-volume drive-thru orders efficiently, minimizing wait times for customers
• Collaborated with team members to ensure smooth operations during peak hours
• Demonstrated strong communication skills by effectively communicating order details with kitchen staff
• Operated cash register system accurately, handling transactions with precision
• Assisted in training new crew members on company policies, procedures, and customer service standards
• Contributed to maintaining inventory levels by restocking supplies as needed throughout shifts
• Followed proper food handling procedures to maintain freshness and prevent contamination
• Adhered to all company policies regarding uniform appearance and personal hygiene standards
• Ensured compliance with all health codes and regulations during food preparation
• Maintained a clean dining area by regularly clearing tables, cleaning spills, and sanitizing surfaces
• Proactively identified opportunities for process improvement within the restaurant operation
• Safely operated kitchen equipment such as grills, fryers, and microwaves
• Maintained knowledge of menu items, promotions, and special offers to provide accurate information to customers
Packer
Shearer's Foods, LLC-Newport, AR
July 2021 to August 2023
I have been a Packer for almost 2yrs now. I am good at my job and enjoy helping others
• Efficiently packed materials according to specific instructions and quality standards
• Operated packaging machinery, such as shrink wrap machines and pallet jacks, to ensure proper packaging and transportation of materials
• Collaborated with team members to meet production goals and deadlines in a fast-paced environment
• Inspected materials for defects or damages before packing, ensuring only high-quality products are shipped out
• Followed safety protocols and guidelines to prevent accidents or injuries in the workplace
• Organized work area by keeping it clean, neat, and free from hazards for optimal efficiency
• Communicated effectively with supervisors regarding any issues or concerns related to material packing processes
• Trained new employees on proper material packing techniques, ensuring consistency in quality standards across the team
• Implemented a labeling system that improved inventory tracking accuracy by XX%
• Reduced packaging errors by implementing a double-checking system which resulted in a XX% decrease in customer complaints
• Achieved an average packing rate of XX items per hour while maintaining high levels of accuracy
• Developed efficient strategies for organizing different types of materials based on size, fragility, or other specifications
• Maintained cleanliness standards within the warehouse facility through regular cleaning activities including sweeping floors, removing debris etc
• Collaborated with quality control team to ensure materials meet required specifications before packing
• Resolved packaging issues or discrepancies by working closely with the production team and suppliers
• Achieved a perfect safety record by strictly adhering to all safety protocols and guidelines during material packing operations
• Maintained a positive working relationship with colleagues, fostering teamwork and collaboration within the department
• Demonstrated flexibility by adapting quickly to changes in work assignments or priorities based on operational needs
• Mentored new employees on best practices for efficient material packing techniques Education
High school diploma
Augusta High School - Augusta, AR
May 2003
Skills
• Packaging (2 years)
• Warehouse Experience (3 years)
• Cleaning Experience (5 years)
• Pallet Jack (2 years)
• Communication skills (10+ years)
• Work at fast pace (2 years)
• Communication skills (10+ years)
• Leadership (1 year)
• Multitasking (10+ years)
• Food Handling
• Cooking
• Kitchen Experience
• Food Preparation
• Order Picking
Awards
Employee of the Month
July 2023
Was awarded employee of the month at Shearer's Food Inc.due to my being on time and having a great work ethic, and always helping others if needed.
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