Medical Assistant Patient Care
Resume:
Cheryl Wilson
**********@*****.***
Po Box 3603,
Gallup, NM 87305
PROFESSIONAL SUMMARY
Medical Office Assistant, current on latest standards and best practices in
patient care by attending continuing education programs. Profound
knowledge of medical inventory management, HIPAA compliance, risk
management, and patient service. Hands-on experience in handling both
administrative and clinical duties with passion for helping people.
Excellent relationship building, communication, and interpersonal skills.
Patient-focused and compassionate Medical Assistant with 18 years of
experience in handling patients, administering medication, reviewing
confidential reports, preparing exam rooms, taking vital signs, and
providing quality patient experiences. Reliable professional with proven track
record in creating positive rapport and cordial relations with patients,
families, and staff members. Trustworthy and highly dependable caregiver
experienced in fast-paced hospital settings and environments.
Certified Medical Assistant with competency in basic patient work-up for
examination. Keeps processes and patient flow on-time. Good computer
and data input skills, combined with experience in working with
electronic medical records. Works well independently and in team
environment. Current CPR/BLS certification.
Energetic, quick thinking, multi-tasking, and empathetic professional with
experience in chiropractic therapy. Successful at supervising chiropractic and
medical office front desk operations and billing. Excellent verbal and written
communication skills in greeting patients and responding to phone calls.
Fully qualified Medical Assistant with proven success in boosting office
productivity. Effortlessly greets patients, coordinates documentation and
update charts. Works well in high-volume environments to make patients
feel comfortable while helping [ Patients] diagnose and treat wide range of
ailments.
Medical office professional seeking position as Chiropractic Assistant.
Collaborative team player, both positive and flexible in managing changing
priorities in office. Strong focus on patient services and satisfaction.
Reliable, professional, and exceptionally well-organized with ability to
prioritize and stay focused. Fast learner ready to learn new things and take
on new responsibilities.
SKILLS
Medical terminology Patient assessments and care
Medical records confidentiality HIPAA compliance
Electronic medical records Patient scheduling
Clinical applications Vital signs and examinations
Clinical and administrative support Clinical operations
Vital sign monitoring Patient relations
Needs assessments Medical billing
Documentation and recordkeeping Medical procedures.
Inventory management Patient support
Sterilize instruments Medical front desk management
Service promotion Patient care
Office support Collect trash
EXPERIENCE
Medical Assistant, Contractor 13 wk. 04-10-23 to 08-03-2023
Presbyterian Medical Group
Provided clinical and operational support in the delivery of patient care in
physician practice settings and in clinical offices.
Cleaned, prepared, and maintained examinations rooms and treatment
areas. Assisted physicians and clinicians with examinations, procedures,
preparation of patients, and vital sign procedures.
Maintained and updated patient information and vital signs in
electronic medical records or hospital databases.
Supported front office operations including billing, invoicing, scheduling,
patient check-in and check out, procedures tracking, reporting, and
insurance verification.
Medical Assistant, Contractor 13 wk. 08-01-22 to 10-29-22
Nahata’Dzill Healthcare Center
Provided clinical and operational support in the delivery of patient care in
physician practice settings and in clinical offices.
Cleaned, prepared, and maintained examinations rooms and treatment
areas. Assisted physicians and clinicians with examinations, procedures,
preparation of patients, and vital sign procedures.
Maintained and updated patient information and vital signs in
electronic medical records or hospital databases.
Supported front office operations including billing, invoicing, scheduling,
patient check-in and check out, procedures tracking, reporting, and
insurance verification.
Medical Assistant, Rehoboth Mckinley Christian Healthcare Services, Jun
2020 - Jun 2021, Gallup, NM
Provided clinical and operational support in the delivery of patient care in
physician practice settings and in clinical offices.
Cleaned, prepared, and maintained examinations rooms and treatment
areas. Assisted physicians and clinicians with examinations, procedures,
preparation of patients, and vital sign procedures.
Maintained and updated patient information and vital signs in
electronic medical records or hospital databases.
Supported front office operations including billing, invoicing, scheduling,
patient check-in and check out, procedures tracking, reporting, and
insurance verification.
Surgery Recovery 2017 to 2021,
Patient Care Technician/ Assistant, Ricky Hall, Mar 2016 - Feb 2017
Attended to comfort of patients by adjusting bed
settings, completing timely turns, and repositioning individuals with
utmost care.
Maintained patients' hygiene by assisting with baths and toileting.
Improved patient wellbeing by assisting with exercises, physical therapy, or
taking walks around facility.
Completed equipment proficiency testing and recalibrated machinery
to stay within strict performance standards.
Acted empathetically with patients to brighten outlooks, frequently
engaging individuals in conversation.
Applied safety precautions to protect staff from biohazardous materials
such as blood-borne pathogens.
Monitored intake of food and medication and alerted staff to
deterioration in patient conditions.
Office Manager, Inline Chriropractor, Apr 2009 - Apr 2010
Administered office budget without overage using excellent cost control and
prioritization skills. Planned and established office management systems,
achieving enhanced organizational effectiveness and performance.
Oversaw all aspects of office management, including HR functions, file
management, and office inventory.
Medical Assistant/ laboratory Technician, Gallup VA Clinic, Nov 2009 - Feb
2010, Gallup, NM
Received biological samples such as blood, tissue, and
bodily fluids and processed for testing. Verified instrument functioning
with inspections and tests and calibrated controls to maintain precision of
results.
Prepared kits to ship to clients for use in sample collection and return.
Labeled and classified samples for tracking purposes and testing
accuracy.
Maintained strict quality assurance standard to keep
laboratory results accurate. Set up, cleaned, and maintained
laboratory equipment.
Medical Assistant, St. Michaels Clinic, St. Michaels, AZ 2006-2020
Cleaned, prepared, and maintained examinations rooms and treatment areas. Provided
clinical and operational support in the delivery of patient care in physician
practice settings and in clinical offices.
Assisted physicians and clinicians with examinations, procedures,
preparation of patients, and vital sign procedures.
Supported front office operations including billing, invoicing, scheduling,
patient check-in and check out, procedures tracking, reporting, and
insurance verification.
Organized, reviewed, and forwarded incoming test results to the
physicians. Greeted patients warmly and assisted Physician in preparing
patients for exams and procedures by assessing vital signs and recording
medical histories.
Ensured all tools and equipment used for testing or collecting samples were
adequately sanitized and sterilized in compliance with OSHA standards for
lab processing.
Decreased waste of supplies by implementing inventory
management checklists. Prepared treatment rooms for patient
examinations.
Interviewed patients to obtain medical information and document vital signs. Delivered excellent patient service and strengthened patient-
clinician relationship through positive interactions.
Improved clinical operations and productivity by promoting efficient
patient flow. Recognized on multiple occasions for efficiently handling
administrative duties, including answering phones, scheduling
appointments, maintaining medical records, processing patients, billing,
and bookkeeping.
EDUCATION
Associate of Science, Medical Office Management Carrington College -
Albuquerque, NM GPA 3.3
Certificate of Medical Assistant, Medical Assistant Apollo College - Albquerque,
NM
GPA 3.9 Graduated with 2nd honors. Apr 2011 Mar 2006
High School Diploma, General Studies Gallup Central High School - Gallup,
NM, May 1998
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