Contract Administrator

MELISSA WILLIAMS

**** ******* **** **, ****, NC *8334 *******.***********@*****.*** 984-***-****

PROFESSIONAL SUMMARY

Hardworking professional with 12+ years commitment to sales support and contract administration. Comprehensive knowledge and experience with vendor and customer communications, report generation, and meeting planning.

Proficient in technological software, including Microsoft Office, Teams, SAP R/3, PS Module, Salesforce, Compas, Oracle, Vista, Litera, and DocuSign.

AREAS OF EXPERTISE

Engineer Support, Legal Counsel Support, Vendor & Customer Communication, Written & Oral Communication, Multitasking, Customer Service & Relations, Organization, Prioritization, Administrative Duties, Report Generation, Team-Oriented, Invoicing, NDA Negotiation, Problem Solving, Clinical and Non- Clinical Contracts

PROFESSIONAL EXPERIENCE

CONTRACTS ADMINISTRATOR (Remote Contractor) 11/22 -PRESENT Technical Source (BioCryst Pharmaceuticals) - Durham, NC

• Review and approve Clinical and Non-Clinical contracts, Purchase Orders, and Requisitions via Oracle to meet deadlines.

• Request signatures from vendors and Corporate Counsel for Service Agreements, Statement of Work

(SOW), Confidentiality Disclosure Agreements (CDA), Speaker Agreements, Grants, Master Service Agreements (MSA), Hotel Agreements, Amendments via DocuSign.

• Support Legal Counsel with negotiating Confidentiality Disclosure Agreements.

• Check contracts for errors and risks utilizing Litera after vendor’s acceptance.

• Complete Legal Review process in Oracle for CDAs.

• Work closely with the Procurement Department to ensure contracts are sent to vendors and Legal Counsel for signature.

• Manage pending contracts in DocuSign to provide updates to Procurement, Business and Finance.

• Effectively follow up with Legal Counsel and vendors on contracts that are pending signatures.

• Prioritize urgent requests to meet deadlines for Events, Speaking, Services and other specific contract requests.

• Utilize Sharepoint to retrieve vendor contracts upon requests.

• Attend weekly zoom calls for group discussions

• regarding processes and the business.

• Contribute to team meetings by providing updates on work processes and ways to modify them.

• Travel to offsite locations for Legal Team meetings and team building events.

• Escalate any foreseen problems that will affect the vendor or business. PROJECT COORDINATOR 6/22 – 11/22

Eaton Corporation – Raleigh, NC

• Reviewed government contracts and quotations for order execution.

• Assigned General Order numbers utilizing SharePoint and logged numbers into shared Project Log.

• Created project folders in SharePoint and loaded applicable documents provided.

• Prepared New Order Distribution spreadsheets.

• Consulted with Sales to verify Vista ID for customer is accurate.

• Entered new orders and modifications into Vista.

• Distributed New order Distribution to the appropriate team members including Program Manager, Project Operations, Sales, Procurement, and Credit.

• Ensured special terms and requirements on New Order Distribution includes additional information regarding execution of project identified.

• Worked with Credit and Collections to ensure the release of treasury hold to reflect in the current month’s sales.

• Created a Simple Summary in Cost Tracking file utilizing the Limitations of Authority provided by the Application Engineer Team.

• Uploaded contracts in the Contract Lifecyle Management system for review to determine additional requirements from the customer when necessary.

• Entered orders in Oracle, SAP, and Vista to coincide with the contract and quotation.

• Submitted purchase orders to Oracle for approval.

• Met invoicing deadlines for end of the month/quarter bookings.

• Escalated any foreseen problems that would affect the customer or the business. CONTRACT ADMINISTRATOR 10/2020 – 4/2022

Siemens Industry, Inc. – Wendell, NC

• Executed US and international purchase orders in SAP against the original proposal.

• Reviewed legal documents associated with circuit breakers and Motor Control Center purchase orders.

• Distributed Order Acknowledgments after MCC and SDV orders are processed.

• Processed credits, returns, repairs, and warranty orders.

• Maintained close coordination with customers, factories and Project management throughout the execution of the contract.

• Primary contact for Administration, Account Managers, and customers.

• Routinely created and managed sales orders and sent Order Acknowledgements to customers and Account Managers.

• Submitted invoices and credit memos through the Customer Purchase Order Portal.

• Generated detailed, biweekly Order Status Reports for customers detailing order and shipment specifics.

• Completed manual proformas for international shipments.

• Exported data from SAP with expected completion dates for customer review.

• Monitored factory reports for the purpose of noting changes regarding orders.

• Coordinated Factory Acceptance Test Meetings.

• Approved ship shorts from the factory for early deliveries.

• Utilized various dashboards to track progress on gear completion and engineering updates.

• Created warranty cases reporting mechanical issues.

• Converted Application Engineer quotes to orders in Compas.

• Submitted invoices using SAP and customer portals.

• Escalated any foreseen problems that would affect the customer or the business. SALES SUPPORT SPECIALIST 2/2010 – 10/2020

Siemens Industry Inc. - Wendell, NC

• Supported 25+ Application Engineers after bids are won with preparations for order entry.

• Consistently compiled and reviewed purchase orders, contracts, and engineering documents, identifying accurate verbiage and accuracy before scheduling handover meetings with the Contract Administrator.

• Maintained line of communication with customers, account managers, sales agents, to validate purchase orders.

• Worked closely with the VP of Medium Voltage and the Director of Finance for purchase order approvals with high-risk contract verbiage.

• Maintained a standardized process to consistently monitor customer credit accounts.

• Collaborated with Credit and Collections in making appropriate credit decisions.

• Compiled customer and vendor forms for the purpose of setting up new vendor accounts.

• Effectively communicated with in Business Development Meetings with updates on customer orders.

• Routinely confirmed customer businesses through the Secretary of State website.

• Completed Bid Bond and Performance Bond applications utilizing Bond Management Software.

• Escalated any foreseen problems that would affect the customer or business. EDUCATION

Bachelor of Science in Criminal Justice May 1999

Saint Augustine’s University – Raleigh, NC

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