Aliyah Houston
Hand
Santa Barbara, CA *****
**************@*****.***
My career goal is to become involved with public services Authorized to work in the US for any employer
Work Experience
Front Desk Gallery Host
Hyatt Place santa barbara - California
May 2021 to Present
Reservations, checking people in and out, phone calls, billing, emails, bar area, and housekeeping communicator
Front Desk Receptionist
The Upham Hotel - Santa Barbara, CA
April 2019 to February 2021
I make reservations for walk-in, phone calls, and emails. I am also in knowledge of knowing how to book guest into group reservations. I am a fast learner and am willing and open top an computer reservation system.
Grocery Clerk
Grocery Outlet - Santa Barbara, CA
August 2017 to January 2019
Scanning and checking guest out with their groceries . I also work the floor where i tighten and straighten all inventory on shelfs Greeting and assisting guest with items
Cashier/Customer Service
Barbarians
March 2017 to August 2017
Hand out pizza and drinks
● Cashier
• ● Phone orders
• poured beer
Work Experience/Volunteer Experience: High Sierra Bar & Grill
● Greeting guest
● Seating organization
● Table set ups
● Food take out
● Phone orders
Work Experience/Volunteer Experience: Grocery Outlet Bargain Market
● Cashier
● Customer assistance
● Organizing Inventory
● Cleaning
Kiosk Attendant
CITY OF SANTA BARBARA - Santa Barbara, CA
March 2016 to March 2017
Cash out car tickets and trailers
Customer service
Education
High school diploma
Dos Pueblos High School - Goleta, CA
February 2013 to 2015
Skills
• Customer Service Skills (3 years)
• Customer Care (2 years)
• Customer Service
• Receptionist (Less than 1 year)
• Billing (Less than 1 year)
• Microsoft (Less than 1 year)
• Data Entry
• Microsoft Word
• Computer Operation
• Phone Etiquette
• Computer Skills
• Typing
• Multi-line Phone Systems
• Guest Services
Additional Information
Skills:
• Computer skills
• Multitasking
• Fast Paste
• Team Worker
• Easy learner
• Customer Service
Strengths:
• Communication
• Responsible
• Self Motivated
• Positive Attitude
• Friendly
• Keeping the environment