Customer Service Specialist
Resume:
Nicholas Sherman
Customer service specialist
San Diego,CA,92154
nicholas.sherman.xx.1@gmail
EXPERIENCE
Parkwide Bike Rentals, San Francisco— Senior Rent Asso. January 2022 - June 2023
Supervised fellow employees and helped run business operations. Tracked company revenue while meeting with other company leads. Bouncer, San Francisco — Contractor
January 2022 - December 2022
Ensured establishment safety. Checked IDs and exercised conflict management skills
Blazing Saddles Bikes, San Francisco — Rental Associate February 2021 - December 2021
Rented bikes and took customers on guided bicycle tours across the Golden Gate Bridge.
EDUCATION
San Francisco State, San Francisco— Business Admin.. May 2015- June 2018
Studied Business Administration
KEY CLASSES
Business Management — Undergrad
Studies Business Management at University
Psychology– Undergrad
Studied Psychology at University
SKILLS
Computer Fluency
Customer Satisfaction
Upselling/Mechanical
Pitch to close sales
AWARDS
First Place 100 Backstroke
GUHSD
Employee of the month
Special Education Teacher
Acknowledgement
LANGUAGES
Basic Spanish Fluency
Advanced placement English
HOBBIES
Mixed Martial Arts
Meditation
Biking
Reading
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