Property Manager Accounts Receivable

***** *. **** **. *******, AZ *****

480-***-**** *********@***.***

SAMUEL ARAGON

OBJECTIVE:

To obtain a challenging, responsible position that would utilize my previous skills and allow for growth within that field. To be dedicated and capable of enhancing the company's objective. EMPLOYMENT:

January 2024-November 2024-Chamberlin & Associates Assistant Community Manager-U at 19th Apartments

Assist the property manager in managing the day-to-day operations, resident relations, and problem resolution. Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll. Collect delinquent account balances from previous residents. Process move-ins, move-outs, lease renewals, evictions, serving notices, and attending court hearings. Lease apartments as needed. Assist property manager with training staff on leasing, entering traffic, marketing, maintenance, and general operations. Assume responsibility for the operations of the property in the absence of the property manager. July 2022-December 2023 – Greystar

Assistant Community Manager-The Urban Apartments

Complete the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments. Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collectong on delinquencies, and enforces the lease to maximize revenue. Follows the company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community. Process resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees. Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Acts as the on- site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor. Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.

March 2018-July 2022 – Asset Living Real Estate Services Floating Community Manager

Assist property to property and help collect rent payments, issuing reminders or escalating when appropriate. Reporting the property’s financial status, occupancy and expiring leases to the property owners. Overseeing property maintenance and repairs, obtaining bids from vendors, evaluating vendor work, managing budgets and scheduling. Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws. Verify renter income, preparing lease agreements and maintaining related databases. Interact professionally with tenants, vendors and maintenance teams. Encourage prospective tenants to lease from us by positioning our property and its units in a favorable light and offering the best possible customer service. Answer incoming telephone calls. Process service requests from tenants and ensure prompt response to inquiries. October 2017-February 2018 – Intellogistics

Dispatcher-Phoenix, AZ

Proactively manage a group of parcel drivers who deliver small packages to various customers and businesses in the Phoenix and surrounding area. Promote safe driving practices. Exhibit ownership over the customer experience. Assist drivers with any issues out on route. Efficiently manage the flow of loading and unloading of packages in the warehouse. July 2017-October 2017 - Pan Cor Properties

Community Manager-Riviera Village Apartment Tempe, AZ Responsible for managing the daily operations and achieving the financial goals of the property. Oversees personnel, marketing and leasing, collections, resident retention and customer service, community maintenance, contracted services, administration and reporting, community safety and legal compliance within budgeted parameters. Directly supervise the maintenance and leasing staff. Project professionalism and self-confidence when interacting and communicating with direct reports, coworkers, Regional Managers and property owners.

December 2006-June 2017 - Pillar Communities

Assistant Manager/Leasing Agent - Multiple Locations in Metro Phoenix, AZ Responsible for assisting the Property Manager in maintaining all aspects of property operations while being attentive to company’s goals relating to resident satisfaction and retention. Greet and receive all traffic, lease to prospective resident, attend to resident issues and communications, address visiting vendors. Contribute ideas to Community Manager for marketing the property and improving resident satisfaction. Inspect move-outs and vacants. Maintain accurate resident records: update all rents, deposits and application fees received by residents on a daily basis. Maintain all required paperwork, including: notices to vacate, vacancy reports, activity reports, leases, etc. Issue appropriate notices when necessary (i.e. late payment notices, eviction notices, returned check memos, etc.). Prepare daily bank deposits. Train new and promoted co-workers.

September 2005-December 2006 - Venezia’s Pizza/Dominos Driver/Customer Service/Dishwasher - Mesa, AZ

July 2004-August 2005 - Chas Roberts

A/C Technician - Mesa, AZ

Obtain and maintain required certification(s). Comply with all applicable standards, policies, and procedures, including safety procedures and the maintenance of a clean work area. Repair or replace defective equipment, components, or wiring. Test electrical circuits and components for continuity, using electrical test equipment. Reassemble and test equipment following repairs. Inspect and test system to verify system compliance with plans and specifications and to detect and locate malfunctions. November 2002-June 2004 - Booga Reds Restaurant

Cook/Prep Cook - Springerville, AZ

May 2002-November 2002 - Mario’s Pizza

Driver/Customer Service/Prep Cook - Tucson, AZ

October 2001-May 2002 - Nelson’s Pipeline

Laborer - Tucson, AZ

May 2001-September 2001 - Verizon

Customer Service - Tucson, AZ

Resolve challenging customer issues including device-related troubleshooting, billing, and service inquiries. Answered a high volume of customer calls, listen and respond to customer needs. September 2000-April 2001 - Flouresco Lighting

Laborer - Tempe, AZ

August 1997-September 2000 - Dunn Edwards Paint

Laborer - Tempe, AZ

Fill paint containers (1 & 5 gallons) per order. Sort, stack & organize each order. EDUCATION:

Round Valley High High School Diploma Eagar, Arizona REFERENCES:

Leo Castro Construction Supervisor-Chas-Roberts 602-***-**** Buster/Melissa Madariaga Owners-Booga Reds 928-***-**** Domenick Montanile Owner-Venezia’s Pizza 480-***-**** Taylor Fleischmann Assistant Manager 503-***-****

Lindsay Schultz Regional Manager 480-***-****

Michael Pasika Community Manager 602-***-****

Ashley Chavez Leasing Consultant 602-***-****

Vanessa Federico Leasing Consultant 520-***-****

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