Customer Service Representative

Anna Crelia

469-***-****

******.*****@*****.***

Objective

Seeking to leverage my customer service skills to effectively resolve client needs. Professional Experience

JCinc Logistics LLC

Customer Service Representative

June 2019 - December 2023

• Managed incoming calls for price quotes on available loads.

• Coordinated leasing of trucks for drivers joining the company.

• Matched loads for various types of vehicles, including hot shots and box trucks.

• Provided customer service support to drivers on maintenance and load issues. Will House Entertainment LLC

Customer Service Representative

March 2016 - March 2019

• Handled inquiries for special events, concerts, and venue rentals.

• Conducted venue showings for prospective clients.

• Facilitated contract distribution and ensured event deposits were received on time. Stay At Home Parent

2010 - 2016

Tom Thumb

Front End Manager

February 2007 - September 2010

• Managed and supervised a team of 20-25 associates in the front-end operations.

• Ensured efficient cashier operations, customer service, and satisfaction.

• Responsible for cash management, balancing registers, and resolving customer issues promptly.

• Trained new associates on company policies and procedures. Skills

Customer Service Attention to Detail

Time Management Problem-Solving

Communication

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