Customer Service Accounts Payable

Michelle Gillis

Customer service specialist with 15 years of experience supporting front line

operations acting as the first point of contact for customers and clients. Looking to apply my communication, time management, conflict resolution, and people skills as front desk reception.

Omaha, NE, 68131

402-***-****

**********@*****.***

EXPERIENCE

Field Paper Company, Omaha, NE— Accounts payable

Feb 2022-Sep 2023

Entered and selected invoices to be paid out

Processed check run and gave to company president for signature ACH payments

Payroll calculations and disbursements

Select HR duties

Hy-Vee, Inc., Omaha, NE— Customer service manager

Oct 2005- Jun 2020

Cashiered, performing a variety of transactions

Handled currency and counted cash drawers

Received incoming support messages and calls

Prioritized customer needs, ensuring customer satisfaction Maintaining customer relationships

Handled customer complaints using problem solving skills to resolve issues quickly and efficiently

Provided employee training

EDUCATION

Scribner-Snyder Secondary School, Scribner, NE, 68057— High School Diploma, General Studies

Aug 1982- May 1986

PROJECTS

SKILLS

Interpersonal Skills

Customer connection

Conflict resolution

Time management skills

Organizational skills

Phone etiquette

Writing/communication skills

Technology skills

Detail oriented

LANGUAGES

English

Project Name — Detail

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