Retail Sales Clerk

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E: ***************@*****.*** 801-***-**** A: American Fork, UT 84003 PROFESSIONAL SUMMARY

Dependable cashier clerk with 2 years of experience in leadership, short staff environments. Skillful in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level

customer satisfaction by effectively handling

customer requests, needs and problems.

WORK HISTORY

State Of Utah - Retail Sales Clerk

Draper, UT

05/2020 - Current

Beehive Office Furniture - Owner/Operator

American Fork, UT

03/2017 - 01/2020

Coco & Main - Manager

Murray, UT

06/2012 - 11/2015

SKILLS

EDUCATION

Norte Vista High School

Riverside, CA

2001

Offered each customer top-notch, personal service

and polite support to boost sales and customer

satisfaction.

•

Provided accurate information about promotions,

customer programs and products, helping drive

high customer retention.

•

Pursued resolutions to achieve complete customer

satisfaction, including tracking down hard-to-find merchandise at diverse locations.

•

Balanced and organized cash register by handling

cash, counting change.

•

Answered questions about store policies and

concerns to support positive customer experiences.

•

Assisted customers by answering questions and

fulfilling requests.

•

Replenished sales floor merchandise and organized

shelves, racks and bins for optimal appearance.

•

Checked prices for customers and processed items

sold by scanning barcodes.

•

Promoted customer loyalty and consistent sales by

delivering friendly service and knowledgeable

assistance.

•

Evaluated suppliers by assessing quality,

timeliness and compliance of deliveries to

maintain tight cost controls and maximize business operational efficiency.

•

Recruited, hired and trained initial personnel,

working to establish key internal functions and

outline scope of positions for new organization.

•

Managed day-to-day business operations,

including accounting, finance, HR, marketing and

public relations.

•

Enhanced operational efficiency and productivity

by managing budgets, account.

•

• Managed 4 employees by supervising daily tasks.

Trained and motivated 4 employees to perform

daily business functions.

•

Evaluated supplies and product inventory to check

for quality and quantity issues and returned

unacceptable materials to vendors to obtain

replacements or refunds.

•

Handled day-to-day shipping and receiving

overseeing more than 300+ packages per day.

•

• Store opening and closing

• Sales expertise

• Product promotions

• Point of sale knowledge

• Cash register operation

• Cash Handling

• Customer service

• Good listening skills

• Collaboration

CZ / CRISTAL ZAMORA

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