Security Clearance Customer Service

TERRENCE A. PENHARLOW

***** ***** ***. ** • Bristow, OK 74020 • 228-***-**** • ******@*****.***

Multi-skilled, versatile professional with a proven track record of leadership and administrative experience encompassing many facets of material management, handling and expediting, supply administration, and customer service. Ability to clearly define project goals and effectively use resources to achieve them. Outstanding record of achievement leading to improved business processes. Hold current Commercial Driver License (CDL). Consistent record of achievement in the following areas:

• Supply Administration & Management • Training & Workforce Development • Inventory Management

• Material Storage & Distribution Management • Material Handling Equipment Operation • Certified Forklift Operator

• Process & Performance Improvements • Team Building, Coaching & Leadership • General Rigging Certified

• Security Clearance: Held DoD Secret Security Clearance; eligible for reactivation

• Computer Skills: Microsoft Office Suite

PROFESSIONAL EXPERIENCE

NORTHROP GRUMMAN SHIP SYSTEMS – Pascagoula, MS Dec 2022 to Jun 2024 Foreman

Effectively supervised 16-personnel consisting of forklift operators (16K to 32K), truck driver, 40-foot tractor trailer, and 20-foot flatbed drivers who used a wide variety of material handling equipment to move materials, parts, assemblies, and finished products within the receiving, manufacturing, warehouse, and off-site production areas. Demonstrated total dedication to promoting safety, efficiency, and continuous improvement. Provided monthly department metrics, goals, activity, material issues, concerns or potential problems reports to management. Supported logistics and inventory support needs for Government/Customer furnished materials.

• Fostered a team environment while effectively coordinating interdepartmental activity and communication with quality assurance, manufacturing, purchasing, engineering, government property, and other groups as requested

• Ensured inventory accuracy through regular review and resolution of issues and ensured compliance to all regulatory, safety, and HAZMAT requirements

• Monitored and directed daily shipping and receiving activities

• Established goals and objectives for team members and provided leadership that encouraged and supported a team environment

• Provided staff resource planning including identification of critical skill needs to support business growth with the department Supply Administration

• Managed and trained staff in requisition, tracking, receipt, verification, storage, inventory control, security, transfer, shipping and issuance of supplies and equipment each month

• Worked in conjunction with management in formulating procedures for ordering, receiving, inspection, storage, preservation, packaging, shipping, and issuance of materials and supplies

• Determined equipment requirements and coordinated procurement with equipment custodians and item functional managers

• Expedited the acquisition, movement of material, reviewed/evaluated interim support measures and initiated corrective actions in conjunction with supply, procurement, maintenance and/or other personnel

• Provided senior management/customers with sound procedural instructions and statistical trend analysis

• Researched and resolved functional problems involving supply, supply systems, and logistics automated systems

• Oversaw the unpackaging and storage of supplies, materials, and equipment Project Management

• Managed project team, defined scope, developed and managed project plans and budgets

• Directed activities, project objectives, risk management, change control processes, project communications

• Identified and scheduled project deliverables, milestones, and required tasks to meet project objectives

• Coordinated activities of project personnel to ensure projects progressed on schedule and within budget Supervisor/Team Leader & Trainer

• Effective in leading, directing and motivating team members, demonstrating exceptional time management, task delegation, conflict resolution, performance management, and diversity skills

• Structured assignments and assigned work to subordinates based on priorities and deadlines, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees TERRENCE A. PENHARLOW PAGE 2

NORTHROP GRUMMAN SHIP SYSTEMS – Pascagoula, MS Jul 2001 Dec 2022 Material Handler

Safely operated material handling equipment and a variety of forklift trucks to receive, unload, and process incoming materials and transport to designated bays within the shipyard. Successfully organized and coordinated an effective receiving operation. Independently performed a complete range of receiving assignments. Verified quantities received with receiving reports and took appropriate action. Grouped items together based on receiving voucher information and segregated items according to such factors as condition and type of transaction. Unloaded incoming shipments, scanned bar codes, or keyed receipt information into automated record system. Material Storage & Distribution Management

• Organized and coordinated an effective storage operation; provided for care of supplies in storage (COSIS) applying preservation techniques to protect from deterioration or damage; built pallet loads to facilitate storage and transport materials to storage area

• Independently performed a complete range of storage, re-warehousing, and consolidation assignments, such as placing, arranging, rotating, marking, and tagging of items on pallets and in bin, bulk, or other storage locations

• Used an automated system to select storage locations of items being shipped or received or to inquire on status of items

• Accomplished lay out of storage space and established item and material locations providing for maximum space utilization

• Performed comprehensive quality reviews of the full spectrum of warehousing functions

• Assisted in accomplishing inventories by counting items and properly completing tally listings and other inventory documents

• Inventoried items; used formal, informal, item-by-item, or group inventory methods; used manual or automated inventory systems

• Performed tasks involved in issuing and shipping items; selected and assembled items based on priority, type of material, and mode of transportation, destination, and type of transaction

• Obtained required signatures on appropriate paperwork before shipping/issuing items UNITED STATES AIR FORCE RESERVES – Civil Engineering Squadron, Keesler AFB, MS Jul 2004 to Mar 2022 Pavements & Construction Equipment Specialist

Planned, constructed, and repaired airfield pavements, roads, streets, curbs, surface mats, membranes, and other improved areas using paving and surfacing procedures. Took soil, aggregate, asphalt, and concrete samples for laboratory tests. Interpreted construction drawings and surveys using information such as subgrade contours and grade alignment. Inspected pavements for surface, base, and sub-base damage or defects. Repaired damaged or defective areas by removing and replacing joint and crack sealant, surface overlays, and seal coats. Determined type and application of equipment to use in various construction, maintenance, and repair operations.

• Determined material and equipment requirements and prepared cost estimates for construction activities; provided erosion control

• Operated construction equipment to finish grade, level, slope, and compact construction materials

• Operated water well drilling, rock crushing equipment, and fixed and mobile concrete and asphalt batch plants UNITED STATES NAVY – Worldwide Locations Apr 1993 to Apr 1997 Damage Controlman Material Handler & Supply Administration Operated, repaired and maintained installed firefighting systems and equipment, damage control equipment, and chemical, biological and radiological defense equipment. Performed material handling equipment operations, shipping/receiving and supply management. EDUCATION PROFESSIONAL DEVELOPMENT LICENSES & CERTIFICATIONS A.O.S., • Major: Business Administration/Marketing & Management Option Jamestown Business College, Jamestown, NY Certificate, Data Processing LoGuidice VoTech Center, Fredonia, NY Diploma Forestville Central High School, Forestville, NY Leadership/Management School Material Handling Foreman Material Management Supply Administration Material Storage & Distribution Management Pavements & Construction Equipment Specialist Inventory Management Hazardous Material Control P-250 Pump Overhaul & Operator General Rigging Forklift Operator, 1-ton Standup Electric Lift 2-ton Electric Lift 3-ton thru 6-ton Lull’s All Terrain 16-ton Taylor Big Red AWARDS: Received numerous awards for outstanding military, humanitarian, and community service

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