Executive Assistant Financial Services

CURRICULUM VITAE

Pooja Pandey

USA: *** Park Pl, Apt 5e, Fort Lee, New Jersey, 07024

Phone – +1-332-***-****; E-mail: *******@*******.*** Admin professional with over 22 years of experience in Financial Services, Hospitality and Multinational Firms. Excelled in supporting top management, possess attention to details, understand the need for confidentiality, have ability to impromptu decision- making, and have skills of multitasking. Dedicated professional and hardworking individual with the ability to adapt to different cultures and embrace change. My objective is continual personal and professional growth.

Work Experience in USA

WORK EXPERIENCE

Goldman Sachs – New York, US Executive Assistant Oct/24 - Present

Russel Tobin

Key Deliverables

• Assisting 3 MDs at Asset Wealth Management Division.

• Extensive Multiple Calendar Management.

• Handling Travel arrangements.

• Handling Travel & Expenses.

• Scheduling Meeting, taking minutes of meeting.

• Drafting Agendas, Making Power Point Presentations & generating Reports.

• Liaising with different department Heads for a smooth coordination within various departments and their Lead personnel.

• Handling general correspondence.

• Attending and arranging various mandatory trainings of the firm.

• Keeping in mind and adhering to the confidentiality and legalities as per compliance rules and using them in daily tasks.

• Assisting in new employees onboarding and trainings.

• Attending zoom meeting and assisting the MDs with their zoom meetings.

• Liaising with various department associates and analyst based out of different times zones & various geographic demographics.

• Handling all other general EA responsibilities but not limited to the above. WORK EXPERIENCE

Citadel - New York, US Client Relations manager

Nov/23 - May 24

Forrest Solutions

Key Deliverables

• Handling the client’s requirements by being the Bridge gap between the Client, Management and the Team (Concierge, Service Center, Lobby Security & Switch Board)

• Managing & overlooking the Team of Concierge, Service Center, Lobby Security and Switch Board, for the Client (Citadel)

• Handling Payroll Management Portal (Paychecks)

• Calendar Management, scheduling meetings, minutes of meetings. Creating IT Tickets for access badges for new hires and contractors.

• Registering and assisting in liaising with the security for the Visitors with QR code for their access into the premises and floors.

• Liaising and assisting staff in relocation.

• Coordinating with various domestic/international departments within the Firm and providing accurate iinfo

• Liaising with help desk for technical issues.

• Managing top managements meeting requirements.

• Travelling to various Domestic Branches and Handling the Miami, Chicago Branch requirements as and when needed.

• Conducting Orientations for new hires.

• Handling issues of escalations and problem resolving with the client.

• Managing & overlooking the up keep of the Team in order to facilitate and render smooth service to the client.

• Arranging timely trainings & events for the Teams growth and development.

• Many other Tasks in addition to the above.

Work Experience - International

Whimsical World Host – Independent Entrepreneur

April/19 – Nov/23

Digital Marketing (own Company)

I started my own independent startup project, where in I created/decorated websites by designing pages, and handling digital marketing for the clients, in collaboration with Wix.com.

Had designed 3 web portals 2 in New York, one for a fabric company and another for an Ayurveda holistic company and 1 in Mumbai for an Aviation firm. Handled budgeting, sales & marketing, innovative creation and all the other aspects independently.

Boeing – Mumbai, IN Office Administrator

Dec/16 – March/19

Aeronautical Company

• Performed planning, coordination and organization of Boeing focal and field personnel based on an understanding of Customer needs.

• Coordinated field operation assignment procedures, training, and orientation to ensure on-site personnel meet Customer needs.

• Provided guidance regarding local language, culture, and customs to Boeing personnel. maintaining local Boeing base presence.

• Provided specialized on-the-job training to Customer regarding Boeing resources.

• Researched information to assist Customers in resolving moderately complex operation issues.

Cipla Ltd – Mumbai, IN Executive Assistant to International Business Head Feb/13 - Nov/16

Pharma company

• Handled all secretarial responsibilities.

• Travel Plans & arrangements abroad/domestic (Visas, Hotel/Car bookings, Forex) Handling coordination with Directors

• Arranged zoom conference calls with different Directors at different demographics, keeping in mind about different Time Zones.

• Handled & arranged events (conferences/trainings)

• Handled time managements for Meetings & Calendar scheduling Standard Chartered Bank – India Executive Assistant to Managing Director Jun/10 - Jan/13

• Handling all secretarial responsibilities Handling meetings appointments.

• Coordinating with Managers. Handling general correspondence & Travels

• Handling all Secretarial responsibilities.

Al Tamimi & Company – Dubai /UAE Exe Assistant

Apr/08 - Jun/09

Lawyers Firm

• Assisting Lawyers in correspondence. Handling billing.

• Recording time spent by the Lawyers in time sheets on each case for billing purpose. Following up with the Court Clerks regarding Court updates.

• Updating the client regarding their case hearing. Following up with the client for payments, Handling general admin & Secretarial duties. International Cap – Dubai/UAE Sales Coordinator Sep 06 to Feb 08 Manufacturing Company

• Handling quotation, invoices, Payments, client queries

• Arranging for Samples for trial to clients

• Handling Clients Complaints, generating sales reports, Letter Drafting.

• Handling Business Development by coordinating with the client about product feedback.

• Coordinating with freight agencies for shipment of goads.

• Handling overall general correspondence like emails. Mails, filing etc. Grand Hyatt – Mumbai/India - Executive Assistant to EAM (F&B) July 05 to Aug 06 Hotel Industry

• Handling meetings appointments

• Being a Bridge Gap between the Director (F&B) & 20 Managers under him

• Handling guest queries, complaints on behalf of the Director.

• Letter/email Drafting. Handling HR related tasks like new hires interview, onboarding, keeping record of leaves, vacations of team members.

• Making reports and handling general correspondence.

• Travel Arrangements, Hotel, Car, Forex, Visa

Le Royal Meridien-Mumbai Front Office Executive May 03 to June 05 Hotel Industry

• Handling Reception.

• Taking Calls & attending to walk in guests.

• Handling Check Inn-Check out

• Handling guests queries.

• Handling foreign exchange (currency exchange).

• Handling all front office correspondence.

• Scheduling Meetings, Agenda’s, taking minutes of meetings United Sales Corporation (Mumbai) Admin Coordinator Since Feb 02 to April 03 Trading Company

• Taking care of the entire office admin.

• Coordinating with the marketing personnel.

• Taking care of material transaction

• Handling the costing of material supplied & accounts

• Taking care of office correspondence

• Booking tickets for boss for outstation

Skills

Well versed with MS Word, Excel, Power Point, Internet, Outlook, and have also worked on Lotus Notes and Scala.

Completed Basic Cabin Crew Training from Frank Finn Management Delhi. EDUCATION

Completed Graduation Bachelor of Arts in 2001

Interests

I like to surf Internet, love soft and fast melodious music, like Salsa dancing & drawing. Positive Aspect

I am an ambitious person ready to make a mark.

I am a fast learner and learn from my past experiences. I am a good listener, and believe that it is very important to listen and understand about an issue in order to solve it.

I have good communication skills.

I am polite but can be assertive at the same time, depending on the situation. Personal Vitae

DATE OF BIRTH : 5TH August 1979

MARTIAL STATUS : Married

LANGUAGES : English, Hindi

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