Medical Assistant/Phlebotomy

Summary

Seeking a position which will utilize my knowledge and experience. To acquire positions that provide opportunities for growth and advancement.

Experience

Grifols Plasma Donation Center Chicago, IL

Donor Care Technician 05/2024 - Present

Conducts pre-donation medical screening.Interaction and responsiveness to customer needs.Assesses donor suitability and engages in set-up.Provides appropriate feedback to ineligible donor candidates.Ensures all donor screening information is complete.Ensures donor confidentiality.

Ford Motor Company Chicago, IL

Production Worker 08/2019 - 12/2023

Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.Assembled components with minimum supervision, exceeding expected project milestones.Completed durable assemblies and subassemblies with hand and power tools.

Family Dollar Chicago, IL

Cashier/Crew Member 03/2019 - 08/2019

Greeted customers entering store and reaponded promptly to customers need.Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.Restoked and organized merchandise in front lanes. Robert Half Chicago, IL

Office Assistant 08/2017 - 01/2019

Completed clerical task such as filing, coping, and distributing mail.Interacted with customers by phone, email, or in-person to provide information.Delivered clerical support by handling range of routine and special requirements. RCM Health Care Services Chicago, IL

Data Entry 07/2015 - 07/2017

Completed data entry tasks with accuracy and efficiency.Organized, sorted, and checked input data against original documents.Entered data into various computer systems accuractely using Microsoft Office Suite. Noble Voice Darien, IL

Call Center Representative 10/2013 - 06/2015

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.Responded to customer calls and emails to answer questions about services. Evaluted customer information to explore issues, develop potential solutions, and maintain high-quality service. Skills

Computer literacy, Excellent verbal and communication skills, Strong analytical and problem solving, Microsoft word, Customer service

Education

Nirvana Institute Chicago, IL

Phlebotomy 04/2018

Diploma/Certificate

Westwood College Chicago, IL

Medical Assistant 08/2005

Diploma

Chicago Vocational Career Academy Chicago, IL

Nursing 06/2003

Khadijah Ewing

773-***-**** *************@*****.*** Chicago, IL Diploma

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