Quality Assurance Technical Project

Joanne Van Billiard

*** ***** ****, **** ********, NH 03827

Cell: 508-***-****

*****************@*****.***

SUMMARY

A technical project lead Quality Assurance Engineering professional with 20+ years of experience in team oriented/management, high tech, ISO9000, ASME, ISO manufacturing environment. Vast experience Quality specifications in missile systems, familiarity with the manufacture/Assembly through Quality Assurance of microelectronics/semiconductor and laser technology, nuclear valves, and US Naval underwater cables.

. Self-motivated, proactive professional with strong interpersonal and excellent problem-solving skills.

. Experience in ISO, DOD and ASME/ANSI compliant quality systems.

. Extensive experience as supplier and customer interface; Audits, Certification, Sell-off.

. Generation of proposals/plans incorporating allocation of expenses, space, training, equipment/supplies, testing, records and certification.

. SPEC compliance: Instrumental in the resolution of a major corrective action executed by DOD

. National Prime Contractor Representative for Raytheon Corp. for the revision of MIL-SPEC.

. Inactive Secret Clearance, Cleared Black: Polygraphed

UFPT (United Foam Packaging Technology) Newburyport,Ma. June 2023-Present

.Clean Room conformance of medical packaging devices

. Evaluate nonconformities and execute containment actions when applicable

. Issue NCR/CAPA’s when required through root cause analysis

Teledyne Marine DGO, Portsmouth, NH 2019 – May 2023

Quality Assurance Engineer

. Data Analysis of PoNC for MRB, Rework, Scrap using Tables/Pivots in Excel for monthly trend analyses.

. 10% reduction in PoNC annually for the last two years.

. Review ECOs, Change Orders, and MRB dispositions for acceptance and implementation.

. Evaluate nonconformities and execute containment actions when applicable.

. Issue NCR/CAPAs when required through root cause investigations.

. Interface with customers to provide issue resolution service.

. Implemented Lean Six Sigma Manufacturing for project scope to drive success criteria for various projects.

. Create QA training decks for the organization focusing on MRB/Scrap/Rework issues on a monthly basis.

Weir Valve & Control, Ipswich, MA 2012-2019

Quality Engineer

. Reviewed customer purchase orders, specifications, and engineering design documentation.

. Reviewed and accepted supplier quality procedures and certified material test reports to ASME/ANSI requirements.

. Created certification data reports for nuclear valves and parts. Established and ensured pedigree of all pressure retaining components per ASME ANSI code requirements. Certified assembly and testing to customer quality requirements.

. Examined and approved manufacturing purchase orders, manufacturing instructions and SOW releases.

. Created quality plans based on customer and industry requirements

. Audits and Source Inspections

Techprint Inc., Lawrence, MA 2011-2012

Quality Assurance Supervisor

. Managing Final Inspection and personnel of mechanical and membrane switch technologies.

. Effective in cost savings of 20% by applying effective controls, procedures, training

. Compiled and controlled the release of KANBAN product.

. Participant in internal/return MRB corrective actions and ISO 9001 Certif. Pre-Auditor/Audits

Cobham Sensor Systems, Exeter, NH 2008-2010

Industrial processor, Finisher

. Finishing – customer specifications the incorporation and verification of

Contract Employment:

Dr. Miller, Orthodontics, Exeter, NH 2007-2008

. Patient Accounts Manager – Quick Books, Calculated Insurance Allowance/Costs, Extensive Insurance interface and resolutions, Recording Accts. Receivable/Payable, Monthly Balance, Patient Invoicing, Extraction of dental procedures from patient coded records for billing.

Dalton Mfg. Co. Amesbury, MA

. Manufacturing Planner

JVBLLC, East Kingston, NH 2004-2007

. Sole Proprietor: Licensed Insurance Risk and Loss Control Engineering Company

. Subcontractor to major insurance companies to perform on site commercial and residential inspection assessments.

SAU 16, Exeter, NH 1997-2004

. Substitute Teacher, Librarian, PTO Board Member

Raytheon Missile Systems Division 1980-1996

Senior Project Lead Quality Assurance Engineer

. Managed a team of missile hardware inspectors and administrative staff for programs ranging from $50K to $1M. Teams also included interfacing/monitoring of Manufacturing.

. Created Customer Proposals, program plans, inspection plans, schedules, milestones, documentation, man-loading hardware inspections.

. Prepared and presented to Corporate Office program management proposals, quality assurance/manufacturing plans.

. Traveled to DOD contractor sites to present program objectives and plans.

. National Prime Contractor Representative for Raytheon Corp. for the revision of MIL-SPEC-Soldering Technology

EDUCATION

. BS Manufacturing Engineering, Fitchburg State University

. AS Accounting/Business Management, Northern Essex Community College

PROFESSIONAL AFFILIATION/CERTIFICATIONS

. ASQC 1980

. Representative Raytheon Corp.as a member of an all-DOD Prime Contractor

Board to revise MIL-STD Soldering Technology. 1980

. Former DOD Category C Solder Technology Instructor/Examiner 1980 - 1990

. NQA-1. Lead Auditor Certification 2017 ANSI N45

. ASME 2016

. ISO 9001 Certified 2015

. Six Sigma Green Belt Certified 2023

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