Control Room No Experience
Resume:
Jennifer Duggins
Reidsville, NC *****
*****************@*****.***
Work Experience
Control Room Operator
Unifi Bottle Processing-Reidsville, NC
August 2022 to July 2024
• Monitored and operated control room equipment, including computer systems, alarms, cameras, and communication devices
• Maintained constant vigilance over critical processes and systems to ensure smooth operations and prevent downtime
• Responded promptly to alarms and emergency situations by following established protocols and procedures
• Performed routine inspections of control room equipment to identify any malfunctions or abnormalities
• Collaborated with maintenance technicians to troubleshoot issues and perform necessary repairs or replacements
• Documented all activities, incidents, and system readings accurately in logbooks or electronic databases
• Conducted regular tests on backup power supplies and emergency shutdown systems to verify their functionality
• Participated in training programs to enhance knowledge of new technologies, regulations, or industry standards
• Collaborated with supervisors to develop standard operating procedures (SOPs) for control room operations
Backup Resource Technician
Unifi Bottle Processing-Reidsville, NC
August 2022 to July 2024
• Safely operated forklifts and other equipment to move heavy materials within the dockyard
• Maintained cleanliness and organization of the warehouse, optimizing workflow efficiency
• Demonstrated strong attention to detail when verifying shipping labels and documentation for accuracy
• Effectively communicated with coworkers and supervisors regarding any changes or updates in shipment status
• Leveraged problem-solving skills to resolve logistical challenges that arose during loading/unloading processes
• Maintained records of received/delivered items using computerized systems or manual logs as required
• Maintained a clean and organized work area, ensuring compliance with safety regulations
• Assisted in the training of new employees on proper equipment operation and safety protocols
• Contributed to team efforts by taking on additional tasks during peak shipping periods
• Utilized strong physical stamina to handle heavy lifting and manual labor requirements of the job
• Demonstrated flexibility by working extended hours or weekends when necessary to meet operational demands
• Proactively identified potential hazards or maintenance issues within the dockyard, reporting them promptly for resolution
• Maintained a high level of professionalism when interacting with customers or external stakeholders at the dockyard
• Demonstrated expertise in operating various types of material handling equipment including pallet jacks and hand trucks
• Prioritized workplace safety by consistently wearing appropriate personal protective equipment (PPE)
• Participated actively in team meetings, providing input on ways to improve efficiency and productivity Backup BHS Operator
Unifi Bottle Processing-Reidsville, NC
June 2022 to July 2024
• Performed regular inspections, troubleshooting, and repairs to ensure optimal functionality of machinery
• Monitored production processes and made adjustments as necessary to maintain quality standards
• Collaborated with team members to identify and resolve operational issues in a timely manner
• Maintained accurate records of machine performance, maintenance activities, and production output
• Trained new operators on equipment operation procedures, safety guidelines, and quality control measures
• Assisted in the development of standard operating procedures (SOPs) for efficient workflow management
• Ensured compliance with regulatory requirements related to equipment operation and maintenance practices
• Optimized machine settings for improved efficiency while maintaining product quality standards
• Maintained cleanliness standards within work areas including proper disposal of waste materials
• Responded promptly to emergency situations such as power outages or system failures ensuring minimal downtime
• Collaborated with maintenance teams to schedule and perform routine equipment calibration Quality Control
Unifi Bottle Processing-Reidsville, NC
February 2022 to July 2024
• Conducted thorough inspections of incoming raw materials, ensuring compliance with quality standards and specifications
• Implemented and maintained a comprehensive quality control system to monitor product quality throughout the manufacturing process
• Collaborated with cross-functional teams including production, engineering, and suppliers to address quality concerns and implement effective solutions
• Created detailed inspection reports documenting findings, deviations from specifications, and recommended corrective actions
• Conducted root cause analysis investigations on product defects or failures to identify underlying causes and implement preventive measures
• Maintained accurate records of inspection results, test data, and other relevant documentation for traceability purposes
• Initiated regular calibration checks on measuring instruments to ensure accuracy and reliability of measurements
• Investigated customer complaints or returns, identified root causes, and implemented corrective actions to prevent recurrence
• Performed risk assessments on critical processes or products to identify potential failure points and implement preventive measures
• Liaised with production supervisors regarding any non-conforming products found during inspections for immediate resolution
• Mentored junior inspectors on proper inspection techniques and provided guidance on complex inspection scenarios
Material Handler/Forklift Operator
Unifi Bottle Processing-Reidsville, NC
November 2021 to July 2024
• Efficiently unloaded and inspected incoming materials, ensuring accuracy and quality control
• Operated forklifts and other material handling equipment to safely transport materials throughout the warehouse
• Implemented safety protocols, resulting in zero accidents or injuries during tenure as a material handler
• Organized storage areas to optimize space utilization and facilitate easy retrieval of materials
• Assisted in the packaging and labeling of finished products for shipment to customers
• Performed routine maintenance on material handling equipment to ensure proper functioning at all times
• Managed hazardous materials according to established safety guidelines and regulations
• Maintained cleanliness of work area, adhering to sanitation standards set by the company
• Developed effective communication channels between different departments, improving coordination and reducing delays in material flow
• Participated actively in team meetings providing insights into process improvement opportunities
• Collaborated with quality control team to ensure materials met required specifications before distribution
• Managed material flow to support production schedules and minimize downtime
• Conducted regular inspections of equipment to identify potential safety hazards or maintenance needs
• Demonstrated strong attention to detail when inspecting incoming materials for defects or damage
• Liaised between warehouse staff and upper management regarding material handling processes and concerns
Cashier/Stocker
Gunters Citgo-Greensboro, NC
January 2024 to April 2024
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Collaborated with the store management team to resolve pricing discrepancies or product returns
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
• Assisted in inventory management by monitoring stock levels at the checkout counter
• Collaborated with other departments such as receiving or merchandising teams to ensure efficient operations
• Resolved customer complaints regarding pricing errors or product availability with professionalism
• Suggested alternative products when requested items were out of stock
• Performed opening/closing duties including counting money in the register before/after shifts
• Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods
• Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
• Maintained a clean and organized work area, including cleaning registers, countertops, and conveyor belts regularly
• Served as a backup cashier during staff shortages or busy periods to ensure smooth operations
• Provided assistance to customers with special needs or disabilities to ensure their shopping experience was comfortable and accessible
• Mentored new cashiers by providing guidance on proper cash handling procedures and exceptional customer service standards
• Demonstrated proficiency in using barcode scanners, weighing scales, price lookup systems (PLUs), etc
• Maintained accurate inventory records by conducting regular stock counts and reconciling discrepancies
• Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms
• Performed quality checks on incoming products to ensure they met company standards before stocking them
• Maintained cleanliness and organization of the stockroom area, adhering to safety guidelines at all times
• Monitored expiration dates of perishable goods and rotated stock accordingly to minimize waste
• Coordinated with vendors for returns or exchanges of damaged or incorrect merchandise Material Sorter
Unifi Bottle Processing-Reidsville, NC
June 2021 to November 2021
• Maintained a high level of accuracy while sorting a large volume of items daily
• Collaborated with team members to ensure timely processing and delivery of sorted items
• Identified and resolved any issues or discrepancies in the sorting process
• Maintained cleanliness and organization in the sorting area for optimal efficiency
• Assisted in training new sorters on proper techniques and procedures
• Communicated effectively with supervisors regarding any challenges or improvements needed in the sorting process
• Achieved a consistently high productivity rate by meeting or exceeding daily targets for sorted items
• Ensured compliance with company policies, procedures, and regulations during the sorting process
• Participated in team meetings to discuss performance goals, updates, and feedback
• Worked efficiently under pressure during peak periods of package influx
• Trained XX new sorters on proper sorting techniques and procedures, ensuring smooth onboarding process
• Developed and maintained positive working relationships with team members to foster a collaborative work environment
• Assisted in implementing safety protocols for handling hazardous or fragile items during the sorting process
• Served as a mentor for new hires, providing guidance on effective sorting techniques and best practices Education
Associate's degree in Business Administration
Rockingham Community College - Wentworth, NC
August 2019 to December 2021
GED
Rockingham Community College - Wentworth, NC
August 2018 to July 2019
Skills
• Manufacturing
• RF Scanner
• Forklift
• Production Management
• Pricing
• Heavy Lifting
• Quality control
• Baler
• Hoist (3 years)
Certifications and Licenses
Driver's License
CDL A
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