Security Clearance Human Resources

Christina M. Glennon

**** ******** **** ***. ***, Arlington, VA 22204

Mobile: 619-***-****

Email: *********.*.*******@*****.***

SUMMARY OF EXPERIENCE

Experienced, self-motivated, investigative analyst able to navigate through ambiguity in fast paced and dynamic work environments. Excellent attention to detail and action oriented. Responsibilities include communicating and solving issues via phone, email and face-to-face. Familiar with various regulatory compliance measures, suspicious activity reports and documentation procedures while conducting due diligence background investigations. Possesses the knowledge, strength and judgment to lead and be an integral part of a team. Prioritizes to ensure timely completion and maintain customer satisfaction. Excellent written and verbal communication skills. Works well under pressure, often in difficult circumstances with a high sense of urgency.

SECURITY CLEARANCE

• Active -Top-Secret/SCI Clearance United States Government

PROFESSIONAL EXPERIENCE

Records Examiner /Analyst-Omni Consulting – Supporting Federal Bureau Investigation (FBI) in Washington DC. Sep. 2023-Present

As a meticulous and highly skilled Records Examiner Analyst, I perform diverse responsibilities encompassing the comprehensive review, evaluation, and management of a wide range of records. My core objective is to guarantee utmost accuracy, completeness, and adherence to established regulations and procedures. My key duties include establishing detailed case files, conducting thorough background investigation checks, and maintaining effective communication with linguists to foster a cooperative work atmosphere and facilitate prompt and precise translation services.

Accurately prepare and edit reports and correspondence using word processing software.

Skillfully manipulate, transfer, compute, and print information.

Review data and information from various sources comprehensively.

Thoroughly validate and verify case files and case data system.

Organize and maintain case/project files systematically.

Efficiently input and extract data from databases.

Proficiently generate and format management reports. Oct. 2023-Present.

Investigative Assistant-Diplomatic Security Service,

U.S. Department of State, Dubai UAE Oct. 2019-June 2023

Investigative research analyst with over four years of professional work experience. Tasked with identifying and initiating an array of sensitive and complex investigations related to U.S. visa/passport fraud, documents fraud, financial fraud, suspicious activity reports, background investigations, human smuggling, and trafficking. Conduct over 150 visas applicant pre-screenings per week on average. Provide real-time analytical and administrative support to the State Departments investigations program, management teams and other involved agencies.

Maintaining thirteen active investigations while providing quarterly updates to senior management and clients.

Conducts case trend analysis to support investigative leads, which will include criminal/personal background checks, phone numbers verification, social media review utilizing a variety of programs such as Thomason Reuters, Choice Point, Lexis Nexis, NCIC, i2 Analysts Notebook, and Treasury Enforcement Systems.

Makes independent decisions regarding the relevance of discovered information. Decisions are made with the knowledge of local laws, regulation compliance and applicable policies.

Reviews and makes independent decisions about pertinence of the information contained in official correspondence while extracting/redacting classified information from unclassified correspondence.

Partner with other US Federal Agencies to coordinated and strengthen the quality and consistency of the reports.

Executive Assistant - Human Resources Department

U.S. Department of State, Dubai UAE Nov. 2018 – Oct. 2019

Providing office and clerical support for the U.S. State Department Human Resources. Handled all incoming and outgoing transfers, finance tracking and periodic progress reviews. Reviews department e-mails and screens all incoming correspondence for pertinent information.

Perform a variety of office duties, including, official electronic diplomatic correspondence.

Utilized Microsoft office to organize and maintain multiple databases to schedule interviews and meetings.

Instructor

Towards Maximum Independence, Temecula, California Feb. 2010- Nov. 2015

Special education instructor tasked with generating work experience opportunities for adolescent students with developmental disabilities.

Developed/taught pre-employment skills and provided direction to students while assisting the parents attain long-term employment goals for their children.

Offer input and created individual education plans unique to each student.

Monitor and evaluate student progress while creating weekly status reports

Certified Nursing Assistant

Community Convalescent Hospital, La Mesa, California 2009-2010

Dedicated Certified Nursing Assistant responsible for supporting personal hygiene and daily living needs, providing comfort, General responsibilities included vital signs:

Dutifully served and protected the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements.

Store Manager

Softland International, Catania Sicily, Italy 2006-2009

Managed all day-to-day supervisory functions while working independently without a supervisor. Train and mentor junior store employees.

Responsible for the interviewing, hiring, and training of new store employees

Manage all account transactions between the store and corporate headquarters in Owings Mills, Maryland

Handle payroll and schedule for six store employees.

Medical Administrative Assistant

Paradise Valley Hospital, National City, California 2001-2006

Provide administrative support to doctors and other healthcare professionals. Performing more complex office duties, such as dictating doctor notes and communicating with insurance companies regarding coverage and billing issues.

Display exceptional clerical skills while handling inpatient/outpatient recorders, confidential documents, appointment scheduling and filling

EDUCATION

BRADMAN UNIVERSITY, Hanford, California, 2018.

Associate in arts (A.A.)- General Education.

Certified Nursing Assistant, KAPLAN COLLEGE, San Diego, California, 2009.

Vital Signs -CNA Charting -Physical Rehabilitation-Geriatric Care-Terminal Care-Long Term Care

-HIPAA Regulations-Nutrition-Personal Hygiene-Clinical/Home Care

Certified Medical Administrative Assistant MARIC COLLEGE, San Diego, California, 2003.

ICD-9 Coding -Medical Office Technology- Medical Records-Terminology

TRAINING

Investigative Assistant Training, DIPLOMATIC SECURITY SERVICE – Overseas Criminal Investigations Division, 2019- 2023

Passport Data Security Awareness

TECS Security and Privacy Awareness

Advanced National Crime Information Center Training

Special Consular Services

Overseas Crisis Management Overview

Trafficking in Persons Awareness for Diplomatic Security Personnel

Counterintelligence and Insider Threat Awareness Training for Cleared Americans

Records Management

Classifiers and users of National Security Information

Cyber Security Awareness

Protecting Personally Identifiable information

Examining U.S. Passports

No FEAR Act. Training

Detecting Imposters

COMPUTER & LANGUAGE SKILLS:

Advanced Knowledge using Computer Based applications i.e. Microsoft applications, Excel, Power Point

Advanced Experience and Knowledge of Internet Applications and Social Media Based Platforms.

Language Skills: Fluent in both English and Filipino Tagalog

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